Nic Brough -Adaptavist- Expert

Ah, yes, the "people" option in the main menu, thanks for clearing that up. That link will take you to the user directory or invite options for users, it's not really the right place to look for workload or allocation reports. What were you looking for under there?

There is one thing you could do - enable "public access to pages". This lets you nominate a page and send it to people. But, yes, anyone on the internet can see these pages, albeit the url is a bit more obscure than a plain one. But, it's incompatible with anonymous access, so turn this on, and your options for anonymous…

Jira Software is, at it's heart, an issue tracker. Actually, the core of the issue tracking really is just "I track issues" (and there's a bit of stuff allowing us to break the issues up with sub-tasks). Jira Software itself co-opts an issue type as Epic to give us that layer above Issue (stories) But that's it for the…

That's a contradiction in terms. If you're anonymous, then other people and systems don't know who you are. If you want to know who comes to a portal, then they have to tell you, which means they're not anonymous any more. Login-free does retain the anonymous, it means the user does not have to tell you who they are (by…

Oops, hit enter too qucikly. That's just the technical side. The human and organisational side of it is a far bigger question. If you're small enough, and don't have any complexities like heavily customised workflows, field or have added apps to your Server, then you can say "folks, when you come in on Monday, use the new…

It depends on how big and complex your data is to be frank. We've done hundreds of migrations, of several different types, but I'll give you two examples from last week where we have timings: * A small client (think 10-20 projects, a few thousand issues, 25-50 users, that sort of size) - 4 minute export, 15 minute import *…

Could you explain a little more about what you're trying to achieve here? I mean, a simple answer to "add hours and minutes into Confluence pages" is just "Ok, so write it in the content as you see fit". Literally, the body of the content can have things like "The pub opens at 11:00 every day" or "There are 4 hours and 20…

Could you explain what you mean by "people tap"? I don't recognise, and can't guess at, what you mean in Jira-speak.

I do not quite understand what you mean by "See Epic name vs Description"? Could you explain to me what you want to see and where (in your screenshot). If I had to guess, I would say you're suggesting that you want to see the Epic description in your highlights in the right, instead (or as well as) the Epic name? But I'm…

This error is not always down to SSL (it usually is, as it's most commonly reported when someone switches from serving Jira on http to https) The error is actually more "Jira can't talk to itself". SSL is only one of many reasons that a service might not be able to reach itself. The basics can be tested on the server with…

Nor am I, there's no way I can know why they're not being read. If they were being read by Jira and it could not process them for some reason, then you would get errors in your Jira logs saying it had failed to parse them. But if there's nothing, then there must be something in the config which is stopping Jira even trying…

Oh, not a favourite fruit thing, but one of my nieces insisted I load up up https://www.oculus.com/experiences/quest/2215140511885250/ so she could kill a lot of fruit.

Ok, then it's not able to read the incoming mail from the mailbox. I'm afraid you'll need to fix that before we can look at what Jira is doing to lose them (as it's not ever seeing them in the first place, it can't lose them)

The kanban board is only looking at rank, whereas your sprint backlogs look at rank and group by sprint. The grouping by sprint effectively hides the ranking, and the rank within all the sprints may well be all over the place when you look at them all together (as you do on a Kanban board) To get it "right", you'd need to…

I think you may be in the wrong place. We're here to talk Atlassian stuff, and "freeswitch" is not something I recognise as one of theirs (or related to their stuff) I suspect you may have clicked on "help with the issue-tracking system freeswitch uses (Jira)" instead of "help with freeswitch". If that's the case, I'd go…

Could you explain "is not working"? Is it spitting out what looks like rubbish? Badly formatted but technically correct? Nothing at all? All of those are possibilities I can see might be happening from your code, but I can't hope that an essay on all of them would stand any chance of solving it. Better to see the actual…

This suggests that data has changed on the issues. I would want to find an issue that should appear, but does not, and check its values against your query. Similarly for an issue that is not there but you think should be.

How exactly have you done "I have set a workflow on my board to prevent any issue to be moved to DONE" I ask because there are several ways you might do this (and that list varies if you are using team-managed or company-managed projects), and we need to know which method you've used so we can suggest where to look for a…

What does the log say as it processes incoming emails?

My guess would be the training credits might be being bought using a different payment system, so it might not have the problems the direct-buy system is having? I know Atlassian have many payment systems, it often feels like it's a different one for every single type of thing you might buy from them. (heck, there's three…

Ahh, it was that simple then! But a right pain in the neck to diagnose, so well spotted by you there! I would have been stuck on this for ages I think.

Pick it up from the "done" column and put it back in one of the others. Or go to the issue and use a "reopen" type transition.

Excellent news, glad you managed to find whatever it was! I am curious, what was it in the end? Purely out of curiosity, in case someone else sees something similar, it would be nice to know how you managed to fix it! (Obviously, I'm just going to point people here if you can tell us what it was, you found and fixed it,…

Just delete the kanban board. Boards are not containers for issues, they are a view of a selection of issues. Issues do not "move between boards", they're not containers. (Projects are the containers). If you delete a board, all you're doing is removing a view, the issues it selects will be untouched. If a board is not…

Yep, love a good cherry all on its own, but if you're going to improve a drink by adding them to it, this is a good choice!

John grew all sorts of plants and almost always did an excellent job - there should be a picture of him in the dictionary under "green fingers". I trusted him to make the best of everything we could grow and eat. But, it's pineapple, it's a lost cause.

I've tried some greenhouse grown pineapple, grown by an excellent gardener, and nope, it was still inedible. Just one of those things that simply doesn't work for me.

Wassail Sangria?

I have no problem with putting all sorts of things on pizza (give banana and chilli a go - as long as you don't overcook the banana so it starts to caramelise - yum). But they need to be at least edible, even if they're not really food. Pineapple is not edible. It shouldn't go in or on any food. Personally not sure about…

I'll cheat as I usually do in these questions, and name two: My favourite fruit that I can easily get my paws on because it is (now) seen as a stock item all suppliers should have on the shelves: The avocado. (Note, I do not have a sweet tooth) But I do prefer fruits that are harder to find in the UK, like soapberries…