Nic Brough -Adaptavist- Expert

The thumbnail and full view may be trying to use different fonts to render. It looks like your server has the fonts used for preview but does not have the ones the preview needs.

You should only be using NFS for certain parts of your Jira, but assuming you're doing it right and only using it for attachments (there's no reason to use NFS for any other part of a Jira server), then yes, swapping to NAS would be fine. As long as Jira still has the attachments as a directory it has full read/write…

Ok, step away from the permission scheme and look at the role permissions set up in the project settings -> access -> manage roles - these define who can "work on an issue" and hence the assignee list

Templates are for creating a single page (think of a Wrod doc - when you create a doc from a template, it doesn't create 45 separate files, you get one doc). Multiple pages from one starting point are the domain of blueprints rather that templates. But, there are some macros around that, if used in templates, will do it. I…

Yes, but you won't want to use it. I want to ask "why"? Why do you think you want to update a Jira database? I ask because whatever you're trying to do, doing it with SQL is almost certainly going to be the worst possible way to do it. If we know what you're trying to achieve, we can probably suggest a nicer, more simple,…

I am sorry, but that makes no sense - it does not explain what you are doing. Specifically: >The script is first executed in ScriptRunner Where in SR is it being run? Post-function? > After that, it goes to Automation for JIRA, What do you mean "it goes to Automation"? and so-on. I can't see where you are executing this…

Use the include macro. It draws in an entire other page into the current one. It's as simple as {include: <space><page name>}

Ok, so remote desktop and terminal type things. Could you explain what you would like from an "integration" with Jira for one of these?

Sorry, I was quite blunt there, I was trying to avoid an if/then/else essay that you only needed about 5% of! There isn't a simple way to do this in Jira server I'm afraid. You need one of the apps that can provide advanced JQL (functions usually). Or something that can do "count sub-tasks" as though it's a field, so you…

Ok, that's not going to work, it's completely the wrong approach. You're not alone in landing here though, it's an easy mistake. Epic Status is not a real issue field, it is derived from the status of the Epic the story is linked to. You can't set it for any given issue because the issue is looking to its Epic, not data on…

"Remote control apps" is too vague a description for us to be able to tell you much. Could you describe what you expect a "remote control app" to do with JSD?

Is the FA project a team-managed project?

You'll need to add one of the capacity planning apps from the marketplace to do that.

Yes, that's wrong. When an issue is done, it is done. That means no more work needs doing on it, not "needs testing". You should only consider an issue done when the testers have finished with it as well. Remember that in Scrum, testing is part of the team's responsibilities, not that of a separate team. It doesn't go from…

Yep, I usually stick atlassian stuff behind a proxy. Redirects in those are trivial, you can set up a single line that catches "http://myjiraserver.com/ <everything>" and punts it over to https automatically.

Do you mean you need a clause like "issue has no sub-tasks"?

assignee = currentUser and issuetype in subTaskIssueTypes() should do the trick. Strictly, it's not what you're really asking, but it will give you the right answer.

Apps for Atlassian systems have to be licenced at the same level that their platform system is at. If you've got 20 Jira users, you'll need to licence Zephyr at 20 users too.

Ok, I'm confused now. Where exactly are you running this script? What's automation got to do with it? If the script works, what have addons got to do with it and how are the errors coming out?

We can't tell from a SEN what your licence level is (we're not Atlassian, we're a community here to talk about Atlassian, so we can't look it up). However, a commercial Server (or DC) licence (25+ people essentially) includes a "developer licence" which is explicitly written up as to be used for development, testing of any…

If you have SR Cloud on both sides (Confluence and Jira), then https://library.adaptavist.com/entity/create-a-confluence-page-for-each-subtask-of-an-issue might be of some use...

Please could you have another read of the original answer?

Ok, there's a few things in here: An important thing to understand is that a board is not a container for issues, it is a view of a selection. I know you've not mentioned anything about this in the question, but I always find it's worth re-stating when people are new to boards. >Components to be put up on the board that…

Correct. Select a new template that does enable search, apply it, and then re-index the project(s) using the field.

I think you may be in the wrong place - could you explain what "Trade Butler Bot" has to do with Atlassian? My guess is that you've clicked on "help with the documentation/support/source-control tool TBB is using (Bitbucket is an Atlassian source control system)", instead of "help with TBB"

Ok, so they've confused things by adding a field called rank. I would recommend they change this to a word or phrase that is more representative of what it really is for. It's absolutely not a ranking function, and Jira-speak is very clear that "rank" always refers to ranking issues, which is only done with the built-in…

That means your field either does not have a searcher, or is of a type that cannot be searched. Go to Admin -> Issues -> Custom fields and find your custom field in the list. To the right, find the option "edit" and use it. What searcher is selected?

Have you tried the JQL (advanced search) that Jack suggested yesterday?

I think you are in completely the wrong place to ask this question. The things you are showing us here are not in an Atlassian system, and your question does not give us any clue about how it might be related to Atlassian. My best guess is that the system you are looking at is documented in Atlassian's Confluence or has a…

Same problem as https://community.atlassian.com/t5/Off-topic-questions/ACCOUNTS-SETTLED-INV-AGAIN-COMING-THE-SOA/qaq-p/1760250