Nic Brough -Adaptavist- Expert

There's no such thing as nested boards. But, boards are not containers for issues, they are (dynamic) views of a selection. The workflow behind a board is nothing to do with the board, it's a function of the issues selected by the board. A very simple example would be a board that looks at "Project A", where project A has…

You can't do this. Confluence has a couple of options, but both make pages globally accessible, not restricted by domain. There's public links and anonymous access. To restrict by domain, you have to have a rule that lets people in, and that generally means you need to identify them as belonging to a domain... by getting…

A quick trick might be to use the html header options (a global setting) to put a simple ask on-screen, like an "announcement banner" - a line of text above or below the main menu saying "Please write (page titles) in English". It won't stop anyone, but it might help remind some of them.

Nice! Debugging database connections is always "fun", glad you've written up your case here to help others!

Atlassian Community is now built on the Khoros platform, it's not an Atlassian thing (although they do have a team of people helping support and customise it) I've never looked to see if it even has a REST API, it might not. I've only ever wanted to use it directly online and do some light automation as @[deleted] said,…

In his las sentence here Jack is using the word "issue" to describe the various types of item Jira tracks. If those items happen to be bugs or issues, that's fine, Jira was built in 2002 to track bugs and issues, and still does in team-managed (next-gen) projects, so the question is "what makes you think it does not…

Forgive me, I may have misunderstood this, but I think what you are asking for here is to validate the names of pages, stopping people from using more unusual (not plain English) characters in them. You will struggle to inject, maintain or reliably use javascript to do this in Confluence. (Even if you did, there's more…

Ok, this is about the build environment, not actually Bitbucket pipelines. I can see you've checked /dev/tty is accessible to root on a machine, but have you checked it is accessible to the user cms on the build server?

Adding the group "anyone" is about anonymous access to issues, it's not about read-only. But, the doc has not caught up with the Cloud releases. Look for the group "public" instead of "anyone" now...

You can assume Atlassian will not release software that they have not tested for performance and stability, only rogues/bad vendors release untested versions of things. That said, I tend to recommend the long-term-support releases, as it means less worry about upgrading for longer (they get bug fixes and security patches…

No, there are no security issues. On server, there is a "text gadget" which is usually turned off by default, which would allow people to serve malicious code in a gadget if they tried hard, but it needs an admin to enable it, and a logged in (and hence known and identifiable) person to write and inject the bad code. Cloud…

There's no way to know what this might be. You'll need to analyse what Confluence is doing on that machine and identify what parts of it are "slow" for you. However, I would start with monitoring the disk access and checking the anti-virus - it's well known that the way Windows "supports" anti-virus software is poor and…

Your invoices and other billing docs are available to all of your billing contacts if they log into https://my.atlassian.com/billing/quotes 

My first app was a plugin that injected a new issue view into Jira. Partly for an automation, it generated an xml-ish view of a Jira issue because we couldn't get the data we needed out of the Jira 2 SOAP interface. The first plugins I identified as potentially useful to that install of Jira were the Jira Toolkit…

There's no direct translation from Server scripts to Cloud scripts, Server and Cloud are very different pieces of software and when Adaptavist wrote SR for Cloud, we had to start again from scratch because Cloud simply doesn't do thing the same way as server. We're doing a lot of Cloud migrations at the moment, and when…

Ah, I thought it might be this. You've landed in the wrong place here. You have clicked on "help with bitbucket" rather than "help with this thing that is being hosted on bitbucket". We were a bit slow to spot this because Bitbucket does have a plugin (app) system and it may well have been a Bitbucket app you were trying…

This error doesn't always mean it can't find the directory, it can mean "I cannot access it". You'll need to make sure that the directory exists, exactly as you have it in the Jira.home property (real operating systems are case sensitive, so check the JiraHome and Desktop are capitalised correctly), AND that the user…

Yes, but if you want to keep the old site, you will need to tell Atlassian that you want to re-buy the old name, and that could make it a bit more complex. (It's .net by the way, not .com - if you do have a really old Cloud site with a .com extension, you won't be able to move it at all) It would probably be easier to take…

I am not quite sure what you are looking for here. It sounds like your product team are creating stories for your developers and your developers are working from a Scrum board to run their sprints. That's exactly how I'd expect to work already! I suspect you are saying that your Product people are doing something more…

The events and status are not directly related. A Status is an indicator of where an issue is in a process (workflow) and an Event is an announcement that something has happened. Your issue resolved event is an announcement that your issue has been through a transition. The "issue resolved" name you are seeing on it is the…

Boards do not belong to projects, they are independent of them really. Projects however display links to any board that might include that projects issues. If you don't want to have a board linked to in a project, then make the board not draw in any issues from the project.

Go to the advanced search (JQL) and try simply: fixversion is empty This clause will find all issues with no fix version set. Obviously, you'll want to add other clauses (like "project = X and ..." and probably something that searches for whatever it is that defines your "accepted" thing)

That's a very good plan - it's always good to talk to people about what they want and why - it's very likely you'll uncover some more jargon they want to use that they have not mentioned before, which will make you look even better when you offer them their new "language" The language pack approach is also the best way to…

Whatever your filter is for project, issue type, status or fields, you can simply end the filter with "Order by priority, created" to the search. This will tell some reports what to order the results by (many will ignore it because they're not built for sorted reports)

All issues currently in the project will have their key changed (as the key is always "project I am in" - "sequence") If however, an issue has been moved beofre the project key change, the history will report the old key of the old project, not the new.

That downgrade flag is terribly misleading - it really doesn't allow for any useful form of downgrade. It's certaintly pretty much useless outside point releases (e.g. 8.5.4 to 8.5.3 might be ok, but there's no chance of 8.5.anything going down to 8.4.anything) As a general rule, you can not safely or reliably downgrade an…

There's no way to do this directly. As you can't assign issues to groups, there's nowhere to guide any logic as to which group should be chosen. Best an automation could do is read the issues and follow some structured rules about which person to pick from a group first.

Most of us would use the include macro for this sort of thing (or include-excerpt) Put your table on page 1, then on page 2, use [include: page 1]. Updates to the content on page 1 will be shown on page 2 the next time it is rendered. Excerpt-include is a bit more complex, you have to use it on both pages, but you can use…

You'll need to get one of the scripting apps to do this. I'd guess that you're on Server as you don't automatically have Automation available. But be aware that they generally don't allow for the injection of Javascript into Jira, that way, madness lies... You'll need to understand a bit of Java and Groovy to use most of…

There are a number of bugs in the workflow editor that instead of fixing, Atlassian have taken the easier route of ignoring because * They only affect inexperienced admins or admins who inherit workflows from inexperienced admins (once you've run into this problem once, you'll never put yourself in a place where you do it…