Nic Brough -Adaptavist- Expert

I'm sorry I missed Stephen's response. The simple answer is that taking things out of the sprint cycle is not the right thing to do. By far the best approach for "same behavior as Done as the end of the sprint" is to treat "won't do"/cancelled/binned/deaded/meh/etc as "done". It does not matter if you do something like *…

This would suggest your machine doesn't have the right certificates or is not using the right TLS settings to connect to it. If you're not sure where to look next, could you give us the exact command you're using to push or clone (obscure the service name of course - for example "git clone…

Ok, a couple of samples from my lot: https://library.adaptavist.com/entity/transition-an-issue-using-issue-input-parameters is the one I copy and paste when I want to transition an issue. https://library.adaptavist.com/entity/transition-issues-returned-from-a-jql-search might be handy if you want to trigger the transition…

To get to the custom fields, you need to be an administrator, then the doc you've found will work. However, if it's going to be a scripted field, you're going to need to think about what scripting app or automation to use for it!

That really does mean "your network is not letting me connect (reliably) to the database". You'll need to start network tracing and monitoring if you think the port and server are fully available.

Do you mean the case of the lettering? If so, I hope you mean you are going to be forcing people to STOP SHOUTING and use their words properly.

The article you've found is indeed valid, and one that I've used. It's actually very good and something I recommend when you've got customers who don't really know what they're doing and think their jargon is a fix. The approach lets you keep it personal. I've used it more than once to do things like provide UI languages…

Ok, please see the thread above - everything you've said there is covered above.

That is exactly what a backlog view provides.

What scripting tool or automation do you have? The data is trapped in the history already, and status can be used in JQL with the "was changed before/after" operator combinations, so you can already read and search for the data. But yes, a scripted field that pulls it out would be handy. I'd do it with a Scriptrunner…

Don't do that, "task" is the wrong word, and "issue" is standard, so you'll end up having to train new people who've used Jira before that you've pointlessly broken the wording. I very much doubt you are using Jira only to track tasks, and things like "help request", "question", "new user" shouldn't be described as tasks,…

This is a networking question rather than an Atlassian one, but Confluence is the same as most web-applications - you configure your network such that the web-UI for Confluence is published on your domain. As an example, my config at home consists of: * A global DNS record that points the world to my domestic internet…

You are correct, Jira only has Issue and Sub-task. Jira Software layers Epics over Issues, but there's no sub-task of sub-task. A desire for sub-task of sub-task is usually indicative of either wasteful micromanagement, or that you've started your planning at too high a level - look at moving stories up, as they're…

If you want a demo, you should contact an Atlassian Partner to do that for you. Questions you can ask here. I don't think you need much on "storage capacity", assuming you mean Cloud (because for Server and DC, storage is entirely up to you and there's nothing to discuss), then Standard Cloud is limited to 250Gb per system…

See https://confluence.atlassian.com/adminjiraserver/upgrading-jira-applications-938846936.html Then have a look for the AWS install docs - if you're installing the same (upgraded) version on AWS, with the same type of database as your existing server, moving your data over will be a trivial task of copying files and…

Ok, but what is the actual payload in the JSON? What text is going to Jira and what does the formatting data in it look like? Sorry, I should have said, I was looking for a simple example of the formatted data going over that is getting "clubbed"

This means you have built a workflow for the sub-tasks that does not work (Jira lets you do this because it is flexible and a valid thing to do in some non-scrum cases). You will need to change the workflow for the sub-tasks, ensuring that there is a way to transition them into the "done" column on the board (the very last…

Yes, you've said that. What Martin is saying is that the two apps are clashing because of duplicate identifiers, names or possibly classes. When this is done, Jira can only load and use one single item, it has to ignore the other. So you need to find and fix whatever it is that is clashing. It is most likely to be in the…

When it's ready. As there's no movement on the issue in JaC, then it's unlikely to be any time soon.

I am not sure I am reading this as it is intended to be understood, so I apologise if I have completely misunderstood. Are you are saying that emails being sent from the Jira Service Desk are arriving with your customers and Jira users and going into their spam folders? If so, then you will need to talk to your email…

I'd upload different symbols - number icons are readily available for example.

>I want to create a list of links to sites containing specific content (compare "Page overview") ... The list should be auto-updating. This is one of the things that labels are for. In some cases, it's their primary function. Your requirement is absolutely screaming "use labels and the content-by/relatedpages macros that…

Waterfall has its place and works very well for some types of project. It's not really a case of "Waterfall vs Jira" - Jira is perfectly capable of being an issue tracker for even the most stubbornly waterfall projects, and actually, Kanban processes and boards can be very useful in them. But: >They want me to configure…

This isn't about Bitbucket I'm afraid, it's about a broken build environment. I can't tell you a lot more than "you'll need to fix the maven dependencies, getting them from somewhere that does host them"

The main docs start at https://confluence.atlassian.com/adminjiraserver/migrate-from-server-to-data-center-993929572.html But. Yes. You really should upgrade the Server, ideally to 8.13 (long term release version) or 8.18 if you want to run with the latest. Go from 6.3 -> 6.4 -> 7.0 -> 7.13 -> 8.13/18 - you might be able…

The question here is what you are doing differently to a standard upgrade? An in-place upgrade of a Jira will not lose you any attached files, the data for attachments such as images is not changed, so we need to look at what you're doing that might be disconnecting them.

Do not do this, it reduces security. Some password safes need the autocomplete to be enabled for them to put in secured details. If you stop people using a password safe, then they will start doing things like reusing passwords, using absolutely minimally complex passwords and writing them down on post-its next to their…

Duplicate of https://community.atlassian.com/t5/Jira-Core-Server-questions/Delays-when-importing-msg-or-xls-attachments-in-the-jira-issues/qaq-p/1772731 which has more information.

Is the browser on the same machine as the Jira dev system you are running with the atlas-run?

I suspect the secure fields are not recognising the person that is executing the "fetch fields from Jira" as authorised to see their secured content. When you answer Linda's question above, it might be worth including information on who the users in Confluence are and how you are providing them (are both Jira and…