Nic Brough -Adaptavist- Expert

@Radek Dostál hit one thing it could be. The other one is that the resolution field might be on the "create issue" screen, or possibly the edit screen too. The field is only intended to be edited/set in transitions into "done"/"closed", and hence is coded to always be selected and filled when on an edit screen. Put it on…

The only thing I've run into with clashing terminology between SAFe and Jira is the use of the word "Epic". Jira uses Epic for what SAFe calls "Features" (and it then has Epic at the layer above) You can rename the Epic issue type in Jira, but if you do it, there's a slight problem (it used to break some stuff in…

Yes, you could use a transition based trigger and a field update. But I'd strongly recommend that you do not do this, as it pretty much breaks all the reporting and makes your estimates pretty much pointless.

Yeah, the limits on the standard import are a bit of a pain. However, if this is something that you are doing regularly and a lot, have you considereed automating it instead of doing it via repeated import? If a computer does something that creates a need for an issue, then instead of write it out into a CSV file for later…

@Kristján Geir Mathiesen @John Funk - just to be clear, it's not "pineapple on pizza" that should be illegal. It's just pineapple. Horrid stuff. But if you do like it, then it probably does have a place on a pizza, I don't think there's any food that could not work on a pizza.

Welcome to the Community! Links will go grey when, as you say, the target is no longer there, or you don't have permission to see it. So, yes, either someone is deleting the attachments, or a move of page is making them unavailable. My guess is the second one - if you have been linking to files by pasting in their urls,…

The "needed in cloud" column is there for you to include the information in one place, not get the report and have to add it later when preparing to share with the rest of your organisation. In the case of JEditor, your first thought is correct - there is no Cloud version of JEditor, and no-one has identified any app that…

The only way a board can be shared with people is for the owner to make it available to them. Check the permissions settings on your board. If your office manager could see it, then you must have set it up for them to see it.

Welcome to the Community! I'm afraid this message simply means that you are not giving the page a valid server ID. Could you tell us exactly what you are doing to provoke this message and how the error looks? (please obscrure the server ID though, we don't need that)

Welcome to the community! A board is a view of a set of issues, and a project is a container for issues. You can't have "an additional project" for issues, because an issue belongs to a single project, it can't be in many projects (that's the whole point of projects - they contain issues) But a board can select for almost…

The error message is clear - you've been using Insight with evaluation licences, and you have run out of trials. You will need to buy a licence for it if you want to continue using it.

For a company-managed project, look at the configuration schemes. You'll find the project uses a "workflow scheme" which tells the project which workflow to use for each issue type it might use. Go to Admin -> Issues -> Workflow schemes to see what schemes you already have, and edit them.

This error means that the repository you have told Sourcetree to look at does not exist at the address you have given it. You need to give it a url that is hosting the repository and can be reached by the machine running sourcetree.

No, because forms have no use on a board. What would you imagine a form would do if you put one on a board? Forms are for gathering information on an issue, not a board. Issues that have forms on them can be tracked in a board the same as any other issue. And the integrated Form available in JWM projects is not available…

There is no chance of you getting that. Every company in the world considers their list of clients to be "commercially sensitive". You'd need a court order to get it out of them in most cases. I think we need to get more detail on what you're really asking for here. Why do you think a list of Atlassian clients would be…

@Bridget you said "I credit British television", my instinct was to yell "Hey! I used to work there!"

I do not understand the question. Jira will throw an error if your network or client tells it that it thinks the upload is failing. 504 errors happen on network failures.

That's probably your network, or upload method, not the service. The service, when installed with default settings (which are not suitable for any real usage, being way too limited in size), can easily handle uploads far larger than that.

Jira Software boards, which you can create from inside company-managed projects.

Er, yes, I know that, you already told us what the problem was.

There are a lot of board types in Jira now. If you only have "columns and status" configuration options, then my guess is that you are looking at a Scrum board in a team-managed project, which doesn't support anything other than story points as the estimation statistic.

No, it is a simple block file upload function. Jira is an issue tracker, not a large file store, it is not intended to be a large file store. It expects attachments to be the odd screenshot or log snippets, not gigabytes of videos or installation images. So it does not handle large files too well. If you have large files…

Have you tried visiting the page @Tansu Akdeniz linked to? That allows you to edit your email address, and other things in your profile. We can't change these things for you, it's your data, not ours!

You will need to look at the log files to see where the errors are. Should be in <jira data>/logs/atlassian-jira.log

It looked a lot like a pile of "all" transitions, but you could also get there with a load of other individual ones. I just took the easier-to-explain route ;-) Same answers though - best bet is to remove the transitions you don't want!

This isn't something that has a technological fix. Comments are not intended to be work logs, so there's no way to do this. Your best option is simple education, you need to find out why youre technicians are not following the process and fix that.

You cannot do this. Most Atlassian Cloud systems use the same user directory system - Atlassian accounts. (Others use either Google accounts or Atlassian Access, which are very different systems) Each indvidual Cloud system (that uses Atlassian accounts) does not have a separate account for a user. It imports the Atlassian…

@Stepan - yes, that's "issue created" @praktikant3 - no, Automations are triggered, in the case I've given, by the creation of the issue. As your existing issues have already been created, there's no trigger. You could write a second Automation that could run over a set of issues, put it on a timed trigger (like "midnight…

Not sure it's a tip, rather than a statement of the obvious, but talk to them more. You've lost those random walk-by chats and "fancy a break/coffee/lunch" times, so make similar time to get on a call with them. Random-ish IM chats when you've got a problem or question, or even just feel like you've not spoken for a while…

We can't help you - you need to talk to the space or system administrators of the Confluence you are using. We are not they, we're a community of people here to talk Atlassian stuff, and we have less knowledge of your system people than you do. You'll need to ask your colleauges, other users of the system, the people who…