Nic Brough -Adaptavist- Expert

I specified a trigger of "issue created", because that's what the question was about - an immediate change of status. Not "start review of existing issue". But that's also a perfectly valid trigger for a status change. How is your Agent expected to start the review though? Is it part of the workflow? Or a field…

I'm afraid it's a bit more complex than that. Plain Jira uses "Resolution = <empty>" to indicate that an issue is open and needs more attention, "Resolution has any value at all" to indicate that an issue is closed and no-one needs to look at it again (for working on, there's plenty of reason to run reports off resolved…

You will need to do some coding - I would recommend a post-function on the "create" transition that can do a search in the project for the current list of values of your number held on existing issues, and add 1 to the highest it finds, then add it to the field on the new issue.

I'm afraid the app has not been updated to be compatible with 8.20 yet. You'll need to watch the author's documentation and/or the marketplace entry to see when (if) an update is released.

Sorry, I rushed that last comment, and I should have explained more. There is a field in Jira for working with estimated time and work logs. It is internally a single field as far as we humans are concerned, but it presents itself as several fields sometimes. They're all working with the same data, and they're all…

Ok, so don't hide time-tracking. You need to decide whether you want to use it or not, it's one or the other, you can't choose to partially use the time-tracking.

Welcome to the Atlassian Community! Could you explain what this has to do with the usage of Jira? Do you mean you are trying to log into a Jira that is something to do with your SAP system? If so, you'll need to talk to the administrators of that system (they may be active here in the Community, but it's not the way to get…

Welcome to the Community! What widget?

What do you mean by "password management tool"? A password safe to keep your passwords in? Or a user management tool that handles users (I'm guessing you may be wanting to talk about password strength and expiry stuff, which should be part of the user directory system, not a separate tool)

Welcome to the Community! No, you cannot do this, the whole point of the issue type is that it enables configuration points, such as "which workflow to use". Multiple workflows for a single issue type would be nonsense, it would actually be "choose workflow based on something other than issue type", which makes the issue…

Welcome to the Community! Had you saved your work, it was not just a large amount of draft? If it was a draft, it should be in the drafts section, unless you've managed to delete your drafts. If so, then the work will be in the page history. Unless someone has deliberately deleted the versions that you saved. The other…

Burndown measures what you committed to doing in the sprint against what you complete during the sprint. It works off an estimate on the story (the committed items). The burn-down for each story happens when you tell Jira that the story is "done", by moving the story into the last column on the board. So when you look at a…

You can do this with the notification scheme - check who gets sent a mail in the "issue moved" event.

Yes, that's my recommendation.

These two fields are not really independent fields like most of the others you see. They are a part of the time-tracking field. To hide them, you will need to hide the time-tracking field.

Welcome to the Community! Click "create" in the top bar, and then select a project that uses the "feature" issue type, then select "feature" as the issue type and fill in the other fields as required.

Welcome to the Community! By "unfold", I suspect you mean "Expand" - click on something and a new chunk of the page appears beneath the thing you clicked, and goes away when clicked again. Confluence has an Expand macro in it, that does exactly what I've just described. I think you'll probably want to write something like…

Eh? What? Where did you get 103 steps from "5.x to 5.10, then 6.6, then your target version"? I count 3 in there (and it's only 2 as you're already on 5.10)

There's a bit more to it than the three questions, and it's easier to answer or explain in a different order to your questions: * As we know that Atlassian is about to descope all its Jira on-premise server support* Yes, but not its Data Center support, where the REST APIs are the same as Server * APIs are different enough…

You can do it, but you'll probably need to adjust the way you are handling Epics, and you may cause problems with others ranking issues in their projects or working with the Epics. Ranking is permission-based (specifically the "schedule issues" permission), and permissions apply to projects, not issue types. So, if you…

Welcome to the Community! Filtering with labels is as simple as "and label in (red, green, blue)" But grouping is not part of the search. Grouping is done by the reporting method you are using to view the search results.

Yes, you're right. The (unknown user) thing is one of the reasons the standing recommendation for Atlassian systems is never to delete users, just disable them, so you can still see the author. Confluence still has the unique identifier for the user in the database, it's not lost it. If you're getting rid of the pages, why…

I don't know where your proxy is, or even if there is one. All I can tell you is that the error message says there is one between you and Gitea and it's not configured to allow you through from Bitbucket Cloud. The message you are getting may not be from a proxy, it may be Gitea itself. Either way, the proxy or Gitea are…

I wouldn't bother with 5.10.9. 5.10.1, 5.10.2 and so on, through to 5.10.9 are minor releases (tweaks, bug fixes, corrections), and are very unlikely to introduce anything that's going to make your upgrade to 6.0 or 6.6 easier or more difficult. I was thinking more about the case where you're starting with 5.1 or 5.2 -…

Welcome to the Community! "Attachments" are not fields, they're a separate collection of functions for handling files attached to issues. Some of these functions do manifest like fields, but they're not a custom field type like select list or radio buttons, they're interfaces into the attachments system. So, no, you can't…

Welcome to the Community! I'm a bit stuck on this, because the question makes no sense. Workflows are not added to anything. A workflow is a process map, a series of steps an issue goes through during its lifecycle. The workflow active/inactive flag is a display, not a setting. An active workflow is associated with one or…

No, Jira tends not to have functions that would make life harder for people! Why do you think you want to do this? Micromanaging when people log work is probably not a useful thing to do.

Oh, I'm not saying that Gantt charts are not useful at all, just that they're of no use for a single sprint - a sprint simply doesn't look at the timing or dependencies that Gantt charts can be a useful representation of. I think I was unclear when I said "representing a sprint in a Gantt" - I really did mean "generating a…

Welcome to the community! Your local machine is using ssh to connect to the git repositories, but Bitbucket uses HTTPS, and the proxy between Bitbucket and the git server is not configured to allow that, or Gitea is not configured to support it.

So, what exactly are the circumstances in which a search succeeds or fails? What are you doing differently?