Nic Brough -Adaptavist- Expert

@Charlie Misonne asks the questions I would, we need more context before we can help much. But, the original question is "Will running the delete query in db stops the prod jira nodes", and there is a very easy answer to that. NEVER run a database update on an Atlassian system.

Noting that Bitbucket has a very close relationship with Jira, so it's the best option if you're using Jira to track issues related to your code.

You track issues by reading the issue tracker, I'm still not sure what you mean by "track those stories"

Just reading an issue does not trigger anything in Jira, there's no way to hang automation off "view" (You couldn't do it properly anyway - what happens if an agent works off an email notification, or a report that includes the issue? Or a remote client that doesn't view the issue?)

Sorry Samuel, but this is incorrect: "The simplified workflow will only work if your board is only showing one project." You can have many projects on a simplified board. They all need to be set up to use the same shared workflow for all their issue types.

Welcome to the Community! If you want a simple board, you need to have simple data to work with on it. Your "projects have different workflows leading to too many columns" has two basic solutions: * Change the workflows so that each project is using a similar, or even identical, workflow. * Build your board columns to…

Welcome to the Community! This is the correct behaviour. Burndown measures delivery against commitment during the sprint. It is not a partial measure, it is binary - an item is delivered during the sprint or it is not. You can only burndown when the item is delivered. Work actually done is irrelevant to the sprint…

The 2 dimensional gadget is called "two dimensional filter statistics" It has a number of parameters, the main ones being the filter to summarise, and the two axes. The axes can be any field that has a list of options - select lists, radio buttons, multi-select, reporter, assignee, project, components, labels and so on.…

This isn't something with a technical solution, there's no way to turn it off. If you did, all that would happen is your users would spend more time trying to find the admins/owners and asking for the app to be added. The best "fix" for this is to explain to the people asking that you're not going to get the app installed,…

This is what it says it is - the email server is refusing to connect with the Jira server. This could be a network issue, but it could also be that the mail server is not configured to allow the connection. The most common problem is that you are giving it credentials for a user that does not exist, or the wrong…

I suspect your "auto close" function is not setting a resolution when it kicks in. The "time to resolution" is usually counted against when the resolution gets set.

Could you explain the question more, please? What has it got to do with Confluence? What are you actually trying to achieve?

Um, that's missing the other two things that determine if a field is "in a project"

That still doesn't tell us what widget it was, but at least you got it sorted.

That looks like a Cloud system to me, I'm not sure what you think is wrong with it? Could you confirm you are on Cloud though? Is the URL definitely <omething>.atlassian.net?

Jira does not do assign to group, so no, there's nothing that can do this.

I won't repeat what Jack said, but I want to add that if you have gone over the number of users allowed for your tier of licence, then you can get access back without talking to Atlassian - just remove or disable enough users to get the count below your subscription limit.

Which android widget? If you want help with something, you have to tell us what you want help with. All we can suggest without knowing what you're asking about is "read the docs for the thing you are working with"

No, you can convert issues to sub-tasks, but you do need to specify a parent issue when you do it (which is not the "parent link", it's the sub-task parent)

You can do this with Scriptrunner, but you'll have to write your own script to do it all. You will need to replicate the process of looking through all the admin screens. The pseudo-code would be: * Read the context to get the list of projects the field has context for * Read each field configuration for whether the field…

So the same person, running the same query gets different results if the search is run a couple of times very close together (within a few minutes of each search) This is definitely one to go to Atlassian support, unless there are errors in the logs to chase down.

Yes - try "Epic Link" = <something> The <something> could be the Epic name or key.

I do not think I understand what you mean by "track the Jira issues" Jira does that, it captures and records changes to them. The most pertinent definition of "track" is "to observe or follow the course of progress of". Which you can do by looking at the issue you are trying to track. Could you explain the question or…

This is a very old conversation, and I do not know that any other participant here might even see your question. Could you ask a new question (use the "ask the community" button in the menu bar) and give more detail about what problem you are trying to solve? ("Integration" tells us nothing more than "I want two things to…

A "step" is a structural point in a workflow. The other structural thing in a workflow is a transition. Steps are points, transitions join steps together. Steps have a 1:1 unique (within the workflow) relationship with status. Status, despite looking like one of the most important things in Jira, is actually irrelevant.…

Welcome to the Community! No, the question cannot make sense. Kanban boards do not have sprints, so "issues in the sprint for this board" can't be done. Now, a Kanban board could be looking at issues that are included in Scrum sprints, so you can report on sprints while looking at a Kanban board, even though they're not…

There are three things I'd like to look at in this question. 1. You do not mention the resolution field at all. Do you know that the right issues in here have their resolutions set at the right time in their workflow cycle? To test this, try running your search in the standard search and check what the resolution field is…

I hope the answer made sense! It's quite heavy on the internals of Jira!

I'm not familiar with that app, could you explain what problem you're trying to solve?

What is the "Key = AT" in your data supposed to be? At a glance, it looks like you are trying to create a sub-task of another issue, in which case, you need to specify which issue the sub-task is a part of. That means giving it the full key of the parent, not just the project key. If you're just trying to create an issue,…