Nic Brough -Adaptavist- Expert

I am not sure I understand the question, could you explain where you are trying to apply restrictions? To explain where I'm confused, imagine you have a Confluence Cloud system, and a human with an Android 'phone who might want to use the Confluence app to connect to your Confluence Cloud. Are you trying to restrict *…

Hmm. Am I right in thinking this looks like you are hitting return in the middle of the word? (I'm not saying you are, just that is what the problem looks like) What happens when you shrink the browser window so that the field starts to compress, which would shift the soft line breaks around? Do words jump down as the…

Welcome to the Atlassian Community! Log into Trello as the owner/admin of the system, and in the main workspace page that you land in, click "settings", and you should get a screen including both a button to upgrade and a tab for it (the button takes you to a trial, the tab gives you a direct cost indications and payment…

Screens do not work as you have written it, but your writing has two possible interpretations to my mind. A screen is a collection of fields that Jira presents to the users during certain actions. These activities are creating an issue, editing an issue, transitioning between status, and viewing an issue. There is no…

There's a long story behind this, which isn't going to help you much. The short answer is for you to stop reading the database. It's not even remotely useful for reporting, and there are a lot more "quirks" in it than just this one.

Yes. Creating many custom fields has two undesirable effects in Jira: Performance. Since Jira 8, this a lot less of a concern, but every field you create adds a little bit of load. The effects vary, some custom fields are better than others, and you need to remember that 3rd party field types could do almost anything. But…

Again, there is no simple answer to this. No, there's no "special tool" that can look at everything you have configured and what you're running on, the field is simply too wide. You are going to need to monitor, analyse, and investigate the problems at a low level.

This is not something that has a simple "have a look at X" fix. Your error message suggests a problem with a specific app, so I would try the quick and dirty test of disabling it for a couple fo days to see if you can rule it out as the problem, but if you still have problems, I'm afraid you're going to need to do a full…

It's sorted by whatever sort order you have used for the board. In most cases, this will be the rank, but you might have changed it to something else. If you have, you might struggle a bit - sorting by priority for example will add Jira's "best guess" into your board. Imagine you have 3 possible priorities and 30 issues -…

Actually, I would not look at the teams to answer the "one project or two". Look at the processes you want each issue type to follow I'm looking at the simple case here - you've broadly got two types of issues - BAU or SD work, and Project (or development?) work. Do the same processes work for all the issue types? Do you…

no. The sprint actions have to be applicable to boards - sprints are not project artefacts, they are board artefacts. You can't start a sprint for a project that is not included in a board - there isn't a sprint there to start!

Welcome to the Atlassian Community! The most simple approach is to create an automation that says something like: * Trigger: When field changes * Condition: Description contains "bob" * Condition: Description contains "kate" This rule will halt if bob or kate are not found in the description. If you want to do it in JQL,…

The code in there should show you how to identify inactive users, so the next step would be to decide how you're going to iterate - by issue or user (i.e. do you read a list of issues where watchers is not empty and then check each user in the watchers list, removing them if needed. Or do you read the list of users, then…

Welcome to the Atlassian Community! Two things you need to understand about boards before I try to answer * Boards are a view of a selection of issues, they are not containers for issues * Boards (can) have a backlog. The backlog is actually the same thing as the board - it's a selection of issues. It's better to think of…

Jira is not an SSH server or client, nor is it a file server. What are you trying to achieve with ssh and Jira? I want to understand what you're trying to get to, not what you think the solution might be.

Not directly. You need to think about reliability in context for your systems. Your baseline question is not actually "is reliability an issue for Cloud?" it is "how more or less reliable are Cloud systems than our own systems?" One of the selling points of Cloud is "you don't have to run your own hardware", which means…

There are two reasons for adding issues into a sprint, and you should be amending your processes to reduce or eliminate it. In an ideal sprint, nothing gets added or removed while the sprint is active. In real life stuff is going to happen that means something does get added (never remove, just mark it done if it's…

Welcome to the Atlassian Community! We can try. What exactly is the problem with "expressiveness of reports" and what do you mean by "tasks with an asterisk mark"?

When you click create, it will ask you what type of sub-task you want to create, offering a drop-down if there are more than one type of sub-task enabled in the project. If you are in a team-managed project, you do not get asked - there's currently only one sub-task type available, there's nothing to choose from.

Yes, but not quite in the way you might imagine. Notifications for field changes are normally done by the notification scheme, but not at a field level. They are done at the issue-level, and the notification scheme works off "when event X happens, send mail to Y". Any field change is an "edit" event, the field(s) being…

Sadly, no. There is in Server and DC for some of the items on your list, but not in Cloud. I'm afraid you'll need to plough through them manually. You'll also find that a flat list of this stuff is not actually useful in defining what you want to clean up. A simple list of versions is of no use in housekeeping, you…

Welcome to the Atlassian Community! The project templates generate a new workflow when you ask for a new one, unless you choose "share config with an existing project". So, if you create your new workflow, add it into a workflow scheme and swap your projects over to that scheme, that will make existing projects use the…

Welcome to the Atlassian Community! I understand the confusion, the wording here is quite bad in my opinion. But the short answer is "you have not missed anything, the quote is for the apps you have chosen, the target application does not matter" Apps are not really added to Software or Service-management. An app described…

Annual plans are around 10/12ths the price of a monthly subscription.

Sprints do not belong to projects, they are an artefact related to a board. There's no way to limit a list of sprints by project, because there's no direct relationship between them.

You click on "start sprint". See https://www.atlassian.com/agile/tutorials/sprints for detailed guidance.

Welcome to the Atlassian Community! We can't give you any useful answer to that, as your description of what you're trying to do is incredibly vague and undefined. But I'll try to start: * Feasibility - it is feasible * Pros - it might solve a problem for you * Cons - you're going to have to find or write an app, and there…

Welcome to the Atlassian Community! Not really, Behaviours is only really useful on create and edit screens, it doesn't do anything on view because Jira already hides empty fields in some of them. Another way to think of it is that Behaviours only affect user-editable fields, and these two are not user fields, they are…

Welcome to the Atlassian Community! The Jira administrator email should be the emails of the people with administration permissions. The service management custom email should be something else, as you don't really want to tie the service desk email to a person.

Easiest way to get to it is Project Settings -> Automation