Nic Brough -Adaptavist- Expert

To answer the main question, no, you can't do this with plain off-the-shelf Jira. It's not something cloning is actually for, so there's no functionality in the cloning bit, and Jira expects different issues to be there for different reasons, and not have comments be copied because they are separate issues with their own…

Confluence has analytic capabilities, but does not track individuals directly. If you have been using Confluence behind a proxy, that may have activity logs which can tell you where they looked at (but did not edit) pages and attachments. But in general, you can't do this unless you've set up user tracking of some sort…

Welcome to the Atlassian Community! This happens when you have tried to use a key for an account with a different account. The "fix" is to stop sharing keys (you shouldn't be doing that in general, it's not just Bitbucket). The second account should generate and add its own key to the repository.

I don't know what you are looking for next. You are selection a sprint as you create the issue

Nothing, if you have a current active licence. If you do not, then you will need to contact Atlassian to get your licence renewed 

The administration options include a "look and feel" section in each application separately. These let you change colours and logos.

Sub-tasks cannot "move sprints". A sub-task can only said to be in a sprint when its parent issue is in the sprint. The sub-task is a part of an issue, not a separate entity. To "move a sub task into another sprint", you have to move its containing issue into the sprint.

Welcome to the Atlassian Community! In Confluence-speak, "self" almost always means "the current page". You'll need to trace that back through the code you are looking at (Sorry, I've not worked with this library, I've always coded my own direct calls, so I know this is not much help. Hopefully it gets you on the right…

>when can we self-host Cloud? Never. At least, not as it is. Data Center is the product you can self-host. Cloud is Software as a Service - the entire model is that Atlassian will run it for you. Data Center is not going away for a long time. The Cloud (not just Atlassian's Cloud, I mean all Cloud-based things) is simply…

Welcome to the Atlassian Community! Trello accounts are now all "Atlassian accounts" - there's no account in Trello, it's an account held in a user account system that has access (including possibly ownership) of one or many systems. I have loads of Atlassian accounts, but tend to use only two. One of them is "owned" by…

You do not. The assignee field in Jira is intended to show you who the person currently responsible for getting the issue done is. That should only ever be a single person - in real life, you will find your projects fail if you have more than one assignee. Half of my contracts as a Jira admin started with "we need to tidy…

Same answer - you need to tell us exactly what you are doing and what you are getting back.

Could you explain what you are actually doing? And what all the things like "additional programs" are?

This is a script which is generally useless because it's a composite example - it shows you how to set a value of every type of standard custom field. You should be able to extract the bits that refer to multi-selects quite easily…

Welcome to the community. Could you describe what you are doing, what happens and what goes into the log?

Welcome to the Atlassian Community! What error are you getting? (Please paste a copy in plain text, not an image, so we can run it through a translator if we need to)

What do you mean by "not working"? Could you tell us what happens when you do it, and what exactly are you doing?

That makes a lot of sense, and yes, there is a bit of a disconnect. There is a simple way to think about it though. You say "Recently we have been trying to move to JSM since we are really a support org not a development org" There's a simple way to do it. In Jira-speak, start treating your internal developers as though…

Welcome to the Atlassian Community! I am sorry, google translate does not give me English that makes a lot of sense. Could you tell us what happens when you try to log in to your Atlassian account at https://id.atlassian.com - you give it your email address, it asks for a password and then what happens? What are the error…

Thank you, that makes a lot of sense, with one small problem. What does it have to do with Atlassian stuff?

No, you can only have one issue type screen scheme per project. You'll need to create a new one, associate it with the project you want to change, and then change the screen schemes it maps to issues.

"Poststep" does not tell us whether you are trying to use a post-function, listener, or automation. I know "Jira speak" is not intuitive and I do try to avoid it, but in this case, repeating "poststep" tells us nothing. Could you tell us where you have been trying to do this? In Jira-speak?

Thanks for the images, but they do not appear to be showing any problem with capitalisation.

Your backup restoration will have overwritten the configuration file that you damaged before.

@Chad Jackson has the right technical answer, please mark their answer as correct (even if the three of us can agree that we don't like it much) It is a technical barrier, and Atlassian chose 50 as a limit broadly based on how people generally build queues, how useful many queues might be, and performance. The main two…

Could you confirm a couple of things for us? 1) You say " I have "Order By Rank ASC" on the end of my filter for my board". I'm worried about the "on the end of". Could you have another look and confirm that "Order by Rank" is the only order by clause? 2) When you talk about moving issues up and down in a column, do you…

>In our case it actually blocks collaboration within the internal team How does sharing information block collaboration? > is there a way for the Service Desk team to collaborate within JSM? That's what all service-management software does - share information across a team so they can work together. I'm not sure what else…

Depends on the specific type of the field, and the content may be smeared across 1-4 tables too. Your best option for reporting on JMCF fields, and other types, is to stop looking at the database and use the REST API, or use apps that understand it so you don't have to. The database is a nightmare, and you're just making…

Yes, in some project types, you have to opt in, not opt out!

A lot of coding (scripting is one form of coding) has a steep learning curve most of the time, there is language, syntax, conventions and quirks to learn, and to get it right, you need to learn all of it at the same time. It looks scary. Unlike human languages, where you can communicate meaning with another human with only…