Nic Brough -Adaptavist- Expert

I'm always up for a martini (not so much the dirty martini, I'm not sure of the brine). I'd have to question the ink though. I've been vegetarian for the last 70% of my lifetime, which broadly means not eating stuff that an animal had to die for. Is it possible to milk a squid for its ink? If it is, then I'd definitely…

Stop putting sprint estimates on sub-tasks.

> i also understand with Cloud, scaling is not a problem but we anyway don't know the Cloud server configuration, You don't need to, that's one of the points of Software as a Service! > at what point scaling kicks-in? Last time I asked about this, Atlassian monitors the usage (not performance per se) of your system, and…

But do you have the right to change the display name on the account? Can you log into site admin and manually change the name?

Help you with what? We've already explained what you're doing that needs to change.

What custom fields do you have?

Oh, and I completely forgot to put this in the main question. The one I really want to try is "the best drink in existence". Its effects are similar to having your brains smashed out by a slice of lemon wrapped round a large gold brick.

Absinth is definitely green, but I'm not sure it glows in the dark like whatever the heck it was I drank. I'll look out for gasoline next time I'm looking for a new beer!

Ouch! Please STOP SHOUTING, it's very hard to read, and some people find it very rude. Start by explaining how you did this migration? We can't really tell you a lot without knowing what you have done.

Welcome to the Atlassian Community! What cycle time have you set for your Jira to synchronise with your Active Directory? Are there any errors in your logs saying that the sync failed?

The question is a little vague, I suspect some of these questions should be being asked of your organisation, not the Community at large. 1) Have you coupled Jira and Jira Service Management? if so, in what context? which implementation? what lessons do you draw from this? Almost every implementation I've worked with in…

So why aren't you using a cascading select? Or at least storing the "module" in a separate field so that you can do easy searches like "support team = JDE and module = xyz"?

It's the same answer I already gave, either sort out the product identification into sane fields (either split into more fields to avoid the customers silly naming scheme, or turned into a text field because that's how you want to use it). @mauricio.groth also gives you a solution without having to set your fields up…

Ok, but that's the opposite of what you've asked for here. > We also want our customers to only come to one spot So you don't want them to go to another system to do the self-serve? Redirection to another place is exactly the opposite of "use one place"

Exactly as @Radek Dostál says, the error ERROR: value too long for type character varying(255) is the problem, but it goes a bit deeper than the workflow. Something in the workflow process is carrying data that is too long for the database field it is trying to write it to. It's not necessarily the workflow itself, it's…

There's no easy way to do this off-the-shelf, but there are apps that can help. I will, of course, plug my own company's option first - https://marketplace.atlassian.com/apps/1225065/microscope-power-audit-for-jira-admins?hosting=datacenter&tab=overview lists all the workflows that are using functions provided by any app,…

Nothing specific, just build the "accept and resolve" into your migration plan. One minor thing that makes it a little easier is to change the application links at the beginning of the migration rather than after it. On the Jira side, you might also want to find potential problems before you migrate. It's easy enough if…

Automation is for making changes to issues, it's not for validating transitions. You'll need to find or write a condition or validator to do this. Have a look in the marketplace for things that provide conditions and validators.

Look at the board filter first - that can be found under Board settings -> General. It is often just "Project = xyz", but you can define your own, so it's worth checking. Take that filter and run it as a search, but add "and status in (x, y, z)" to it. Once it's working in the issue navigator, you'll be able to use in the…

You are going to have problems with links whichever way around you do it. We have done hundreds of migrations of migrations to Cloud and when it is not massive, had no problems doing one or the other first. (blatant plug for my employer, of course)

Yep, my writing was not intended as a "perspective" or opinion, it was more aimed at explaining why Jira doesn't work the way people expect it to in this case (it's usually because they don't quite "get" Scrum/Kanban/Agile processes). Atlassian don't have a lot in their docs or tutorials that explain that they've gone with…

No, this can't be done. Other than picking a default language for the system, you can't set the user preferences for a language for them.

The reporter field holds a "user", not free text. It's not really a simple text field, it's a pointer to the account you select. This means that you have to have an existing account to point to.

I'd sack the gremlins (just don't throw them in the pool or feed them after midnight ;-) ) 

Ok, all good things to try, but could you tell us what the behaviour is when 1) you have not logged into Confluence and hit that page 2) you have logged into Confluence and hit that page

This is what it says it is, you haven't filled in the mandatory fields.

Atlassian won't block you, no. You can indeed ask the developers if they can licence your app outside marketplace. A manual install and licencing is still quite simple if you bypass marketplace, you just don't get warned if there is a new version when you go to "manage apps"

Reading through the release notes for Cloud over the last couple of months, I'm going to have to go with "I guess someone else in the company could have theoretically changed something" as the culprit.

Excellent! I'm glad it was an easy one to find and fix! One thing that I do find lacking in Atlassian's docs about installing server is that they don't say (loudly enough) "the default setup is only for a trial, demo or quick test system. You should review them with a view to making them suitable for your intended use of…

Welcome to the Atlassian Community! You don't need to log in to contact support for some queries, and you've got a couple of options on this one! 1) Go to https://trello.com/contact - at the bottom, there's a "contact support" box, which, if you're not already logged in, has two options - "log in" and "continue without…