Nic Brough -Adaptavist- Expert

Possible, if they're on an old Server version of Jira

Welcome to the Atlassian Community! Where are you looking for them? Board? Backlog? Project filters? Reporting?

Welcome to the Atlassian Community! Your screenshot isn't of you trying to access an Atlassian product. What happens when you visit a Confluence, Jira, or Bitbucket (or the rest) site?

Welcome to the Atlassian Community! I've seen this a couple of other times, but I can't remember the actual organisation. You're working with an app (and the bacterial and viral database) which is being run by an organisation that uses Atlassian software for Issue tracking and documentation. I'm afraid you've clicked on…

The only real difference between the plain create and create-linked is that create-linked pre-fills some information from the current issue, including the link back to where you created the issue from.

Welcome to the Atlassian Community! You should not be sharing keys or certificates between different people (accounts), it's not secure and not what they are for. So, no, Bitbucket won't let you use the same key for two accounts.

The gadget will show you exactly that. You'll get something (prettier than plain text, but with the information): * Alice : 42 * Bob: 12 * Charlie: 4

Welcome to the Atlassian Community! Ok there's a couple of things here. First, why have you added a field called "resolution date"? Jira already has that, and it calculates it automatically, you don't need automations for it to work. Second, the problem in the automation is what it says it is - the automation can't find…

Welcome to the Atlassian Community! The easiest thing to do is run a search for the issues you are interested in reporting on, save it as a filter, then go to a dashboard and add a filter-statistics gadget. Configure it to use your saved filter and group by the reporter field.

There are only really two options here, although both of them are really "sort your process out" rather than "botch the software" * My suggestion is to simplify your data into a more usable shape. * @John Funk suggests using forms to do much the same "let the humans define what we put in" thing. It's a better answer than…

Did you not read the warning message you get when you try to create this automation?

It doesn't when they are configured differently.

Welcome to the Atlassian Community! No, the search (and hence sort) only looks at the fields on the issues you are looking for, not related one.

The solution was to either one of * Fill in the fields that are mandatory on the issue(s) * Get the admins to make the fields non-mandatory

Welcome to the Atlassian Community! You could just rename the field. I'm not sure I've quite understood what you are trying to do though.

We don't have a dog (yet), due to not wanting to have to leave them at home with only the cat for company for 12-14 hours a day. It doesn't seem fair to do that to a pack animal. When we can guarantee the companion, we'll be at the rescue centre, first thing. And on the landlord point, my tenant has a dog. When she was…

Also, I like that it's all overtly Cthulhu mythos (for beginners). (rather than the understated subtle nods we get in other big-name stuff like Dr Who)

Yes, stop trying to change issue type arbitrarily and set up the system so that it creates the right one. In other words, re-evaluate why you're allowing people to set up the "wrong" thing. Help by email is not of a lot of use nowadays, because it requires someone to understand what they're asking for. When you have…

The two needs to create linked issues are different between service desks and development or management projects. In a Service Desk project, your Agent is effectively using it to punt the issue over to the next line of support. "I can't fix this, it needs a developer" is the usual case, and your developers don't generally…

Welcome to the Atlassian Community! There's not enough context in your question to give you a good answer. If your client has written a load of documents in Confluence that give you the information you need to need to recover systems during a disaster then to generate a runbook, you'll need to read through it and extract…

What does the application log say the problem is?

Yes, probably. You need to check exactly what JVM your Jira is relying on, as you can't remove that if you want Jira to run. But in most modern installs, Atlassian stuff runs on a local JVM, not the system one, so removing a system installation of Java from a box will not affect it. You actually have to do a lot of…

It should be offering you "status", unless you've already mapped it!

I'd generally look to https://marketplace.atlassian.com/apps/23337/elements-connect-external-data-fields?hosting=cloud&tab=overview first, but do check the marketplace for others!

Just above the rightmost part of your screenshot, there should be an "add column" button. Is that not there?

Um, this does not change the issue type.

Welcome to the Atlassian Community! I am sorry, but you need to explain more about what you're trying to do before we can offer much help. What do you mean by "pull"? Search inside Jira? A REST call to grab issues? An external reporting tool? I think by "only pull updated status" you mean you want to scan only for recent…

Welcome to the Atlassian Community! Yes, the issue type is not a simple field, it's an integral definition of what the issue might be, and determines how it works. Unless the configuration of two types is identical, Jira has to change things when you move from one type to another, and the "move" functionality is the only…

In the basic search Severity will appear in the list of custom fields. I'm not sure what you mean by "displayed between other fields", as it will be be on the list of custom fields. On advanced search, obviously, you just type the name. If your field does not appear in basic's list of fields, or gives you a "field not…

Ok, that's perfectly clear now, thanks! There are a number of ways to do this. The simplest one is a one-off import of customer values. Jira doesn't have an administration import into custom fields, so you would have to script "export list from database, import into admin functions for the field". In between entering them…