Nic Brough -Adaptavist- Expert

Welcome to the Atlassian Community! Jira uses the account to identify the user, not the account's email address. So, you're perfectly safe to change the email address of an account.

Ok, that's exactly what I was looking for when I asked! Thank you for the clarification. I'm afraid it leads to another question though: Do you mean you want to copy some data into an issue's field, or make the list of customers into options in a select-list?

Welcome to the Atlassian Community! I don't think I understand the question. When you go to a space, the home page is the "dashboard" for it.

As Trello is a service that runs on a remote server, there's no way to copy its content out to another system. If you mean you want a new board that looks llike an existing one, then you just need to create a new board and set the config to be similar.

I'm sorry, this is going to sound harsh, I don't know how to explain it without being confrontational. There is nothing here to disagree with. My last comment was a simple statement of how it works in real life, and an explanation of why Jira doesn't support a non-scrum process (Jira Software supports Scrum and Kanban, it…

Welcome to the Atlassian Community! If you're doing your QA in a separate team, you should be looking at how that team is doing their sprints. The best way to implement this (not agile) structure, you should have a board for the developers and a board for the QA team, with both boards having the right timeline and…

@Mayur Jadhav - you are spot on, no need to "believe". The lowest level of DC licence is "up to 500 users", and needs to be renewed annually.

I would not try to go from 7.13 to 9+,but that's because I've not tried it. We've helped out with, or done, 7.13 to many 8.x versions and never had a problem with the core upgrade. Some apps have caused minor issues but only stuff you can fix with a bit of reconfiguration of the app or a bulk edit. As ever, I will insist…

Welcome to the Atlassian Community! This is not a feature on Server/DC, one of your admins set up an automation or script to do it for you. They can do the same on Cloud. I would try to do it with an automation, it's a lot more powerful on Cloud and is built-in.

There is nothing to fix here, you should not be putting sprint estimates on non-sprint items. There's nothing wrong with putting general estimates on them though. Jira just doesn't have any built-in methods of connecting them to sprint estimates.

Welcome to the Atlassian Community! When you export, you can choose what fields to export, including the labels field.

Ok, great, so the fault was definitely the setup of the Azure Data Factory. Thanks for letting us know!

Um, sorry, but that's what I told you to do. Give yourself the access you need by asking your admin. The steps I gave were for you and your admin to understand how best to do it.

Map the status column in your CSV (excel) to the status you want the issues to take on in your workflow.

Yes. We could bore you to death with an essay on history, but to avoid that, could you just tell us what version of Bitbucket you are on? (We can simplify it more - if your release is called Bitbucket and not Stash, then you're on a version that you can apply DC licences to)

@Andy Gladstone and @Marcin Wiktor have already covered explanations and editing, but there's a couple of others when you look to delete. Leaders can move issues to the "removed" topic (which is hidden from non-leaders, although I'm not sure it's hidden from the author, and gets cleaned out regularly). There's no easy way…

There's a couple of others, but don't. Multiple assignees for a task doesn't work.

There is no other way to "fix" it. 1) You need permissions that work 2) The role being added back in is for automations. This only goes wrong if you manually add humans into that role which is something you should not do.

I think this entire conversation established that this feature is useful and highly appreciated by most Jira users. A decade ago.

Your Server ID is available on the Licence and System information pages that your Jira administrators can see.

I am very stuck now. There are only two options - we're looking at the wrong thing (your query is not the one the queue is actually using), or your index is immensely damaged by some really bad code living on your server. To rule out the second, could you try re-indexing the project?

Welcome to the Atlassian Community! What identity provider are you using and how is that hooked into Atlassian Cloud?

Ah, sub-tasks change it all, they are the problem. Sub-tasks are not sprint items, and cannot be pulled into a sprint (as anything other than as a fragment of the story they are part of). All the Agile reporting ignores estimates on sub-tasks, because that's not how Scrum or Kanban work. Does your burndown make sense if…

Thanks. I'm not aware of anything that can do this. There are three things: * Trello is a web application, most people use it in a browser or app. Trello and its power-ups have no way to record what the client is doing. The best it could do is log what people are clicking on and typing in, but even that's hard and would…

That was a bit short, sorry. Your call will have got a success/failure message back from Jira. The success message includes the key of the issue that was created. You should make another call to Jira with that key to read the issue. The response to that call will contain the issue status. (Inside all the other fields, I'd…

Welcome to the Atlassian Community! You don't have access to the Jira Cloud database (and it's not on Azure anyway) Do you mean you are trying to create something that will copy data that users on Jira enter into an issue into a remote Azure database?

Welcome to the Atlassian Community! Actually, all pages have a url with the pageid=xxxx, that's the primary name for it. The display/space/pagename format is a "friendly url", in fact an alias that lands on the same page. There's still a pageid=xxxx behind it. If you edit a page you get to with either type of url, you'll…

Jira goes with three. Remember that Scrum expects the velocity to vary - ideally after 3 sprints, you know things like "we usually get about 60 done per sprint", so when you're defining your next sprint, you get up tp 60 into it. (Some people will develop rules like "plan only 50, because we get interrupted with 10 points…

This is not a nice thing to try to get out of the database - for every project/issuetye combination you could have a different field context, issue type screen scheme, multiple screen schemes, multiple screens, field configuration scheme, and multiple field configurations., all held in different ways in the database and…

Ineresting "fact", but it's incorrect. C .h files were not named after Word headers. I'm roughly the same age as C and it's core stdio.h file. Word is a decade younger than I am, and word processors a couple of years.