Nic Brough -Adaptavist- Expert

Thanks Jason! That makes a lot of sense - I think I was struggling with how the front-end stuff looks different to the back end.

Welcome to the Atlassian Community! If https://trello.status.atlassian.com is showing ok, then this problem is likely to be with your network, not Trello. Where are you located? This is likely to be the first thing to look at, as there are always problems with the great firewall of China, and the Russian Federation, its…

There's a load of detail on getting it on to your create screen at https://community.atlassian.com/t5/Jira-Software-questions/The-Original-Estimate-field-is-missing-when-creating-stories-and/qaq-p/717349

Documentation - see https://confluence.atlassian.com/enterprise/long-term-support-releases-948227420.html

Welcome to the Atlassian Community! Templates only act at the time of page creation. Changing a template has no effect on existing pages. So I suspect you'll find the pages affected by the changes were all created using the new templates after the change was made. To roll back, you'll just need to edit the templates to…

It's mostly a simple average over time, weighted by age. If you imagine you put simple dots on a graph, one per day, at a height proportional to the amount done that day, then draw a line that runs closest to the middle of all of them, then extend it into the future. (Yes, I was having a bad spelling day, the word is…

It started to go away a few years ago, around the time Atlassian invested a load more time in broadening the project templates on Cloud. The first one that went was Service Desk -> Software if I remember right, but others quickly followed, with JWM -> Software or JSM going last (actually not even sure either of those have…

It's because that doesn't work for collaborative editing. When you're editing a page, Confluence is saving it as a draft every couple of minutes already. You are not expected to be saving a page and then carrying on editing. The save is for when you (the team editing it, not the individuals) are happy with all the changes…

Welcome to the Atlassian Community! There's not a lot to work with here, but the answer is not too obscure - you need to talk to the administrators of your Bitbucket to (re)gain your access to it.

This is common across all SaaS platforms, frequent upgrades and improvements are quite a big selling point for most of them! It's a shame when those choosing to adopt them don't tell the admins to expect it!

>Or Jira cloud and server simply handle this situation differently. Yep, that's the crux of it. Different software, different ways to do things. The "dire warnings" are sort of right, but also out of date, as you say. It's perfectly safe to rename an option in a (multi-)select-list now (including radio buttons and…

Welcome to the Atlassian Community! What "data mapping" are you looking for here? If you mean when importing issues, then yes, Jira expects you to map fields. Beyond that, I'm not sure what you might be looking for?

Have you added "time tracking" to the issue create and edit screens?

Welcome to the Atlassian Community! You will need to ask your administrators for this, not the wider Atlassian community! We can talk about it, but we have less access to your systems than you do!

Yes, it does, I think you've misunderstood how conditions work, and I'm not sure if your logic is flawed as a result! Both your screenshots have the same problems, and there's three potential problems compounded. Your first screenshot says (I'm shortening this a bit) * Any of the conditions* The field EVC will have to be…

JQL is not SQL, that's the point. You're not even reading the database when you use JQL, it's the wrong way to think of it! Even if it were SQL, it would be clumsy to approach it this way. A far better option would be to look at the reporting. Workload and Time tracking reports in the projects are probably the first thing…

Could you explain what the "category option" is here?

You'll need to unblock whatever it is stopping the "can't log in?" button from working I'm afraid. All the error messages are simply telling us your username and password are incorrect.

Why are you dividing the numbers by 60? All the duration fields hold the same type of number (milliseconds) so there's no need to try to convert to minutes or hours.

The issue lists are all searches for issues that match certain criteria, but those criteria are very transparent. Project = X will show you every issue in project X. Status = held will show you all issues in the held status. Resolution is empty or Resolution = unresolved will show you all unresolved issues. Technically,…

Sorry, looks like the docs have not been updated to say 100 instead of the old 50.

Welcome to the Atlassian Community! It's been a locked field in Cloud for years. It's locked to prevent us from mis-configuring it. I can't see anything wrong in the config screens you have shown us. Could you explain what you are trying to do that would make you want to unlock it?

Check if the Swanly app has been removed, disabled, or gone out of licence first, but if it's none of those, I'd reach out to Jexo (the authors of the Swanly app) - they're really responsive and helpful in my experience.

Which "velocity gadget" is it? Not that I think that's too important in the explanation. If it's the one I think it is, then it is doing the Velocity in the most obvious way. Velocity is a measure of what you said you would do in a sprint against what you achieved. When an issue moves into the "done" column, it gets…

You can simplify the query you have there to just "Project = ABC and sprint is not empty" because not empty means "there are 1 or more values" The important thing to know about the sprint field is that it contains a list of all the sprints an issue was in when it was ended. It contains a sprint if you plan the issue into a…

What is the error message when you click "continue"? Have you tried the "can't log in?" link under the login?

Welcome to the Atlassian Community! Your username is probably wrong - you usually log into Atlassian accounts with an email address.

Yes, it will.

It is not a bad idea, but Confluence does not work like that. As soon as you are in a group, it shows. They are not cached at login. However, if you are using an external directory for users, there is a sync cycle, so you may not be added into the group immediately, confluence may not recognise the new group until the next…

Could the inaccessible pages be located beneath a page that has view restrictions?