Nic Brough -Adaptavist- Expert

Could you show us your query and the detail of an issue it does not work for?

You'll need to pick a language you can write a script or program in, one that can make REST calls and work with the responses. You'll then need to code for something to iterate through your backlog, maybe reading the whole thing, working out an order and then applying it (in batches of 50 because that's what the API is…

Validator. You need a validator on the transition that can check that a field is filled and block that transition if it isn't. You can also do this with a condition, but they don't tell people why they can't use a transition (they do the same sort of validation, but before someone is using a transition, and they just hide…

Welcome to the Atlassian Community! I always recommend the latest "long term support" version, which, at the moment is 8.20, which probably isn't actually worth the effort going to if your 8.19 is working. I expect there will be a LTS version of 9.something arriving soon, so I would wait for that if you have any option to…

I think this needs a bit of a re-think. JQL finds issues, not uses, so to get this sort of reporting out, we need to turn the question around - what issues can you search for to answer these questions? On the second point though, I think it is a non-starter. Basically, you can't search for stuff that isn't there. Jira…

Ok, it's good to have sprints aligned in the same cadence, but Jira expects teams to be self-managing and create their own sprints on their own terms. There's automation for "when sprint created", but no "create another sprint" automation. I'm afraid if you want to automate it, you will need to write or find an app, or…

A board that draws in many projects will create a sprint that appears for all those project based boards. The problem with is is that your teams won't be able to close their parts of it individually, so I suspect you really want to have a separate set of sprints, one for each team. Sprints are supposed to be created and…

This won't work for your sprint or velocity reports, so if you're doing scrum, I would recommend not doing this. If you are not Agile, that's fine, you'll just need to educate your people not to bother with Sprints or Scrum, and then, yes you can use Scriptrunner to do this. This script is for adding up values by iterating…

Welcome to the Atlassian Community! Do you mean as an attachment, or are you trying to convert it to Confluence pages? If it is pages, you will need to convert the XML to something Confluence can read (which means Confluence's own export format)

Jira doesn't have sub-projects, but that's not an issue for this. Sprints do not belong to projects, so the whole idea of "create sprint for many projects" is flawed. A sprint is an object created from a board. A board is a view of a selection of issues. which can be set to include whatever you want. So when you create a…

Welcome to the Atlassian Community! "Get access back" is the only answer we can give you here. You have not given us any information on what "lost access" means, so we can't know where to start looking. Start with the error message you are getting when you try to reach your site, or if the site is ok but you can't log in?…

Welcome to the Atlassian Community! Could you explain what this has to do with Confluence? Your screenshots are not of a Confluence system (or any other Atlassian system) Bem-vindo à Comunidade Atlassian! Você poderia explicar o que isso tem a ver com o Confluence? Suas capturas de tela não são de um sistema Confluence (ou…

You should be able to run a script whenever you like, but that depends on how you are writing it. But I'd suggest thinking through when you might want to run it. It's only actually of any use when you have an existing backlog that was not doing any useful form of prioritisation and you've decided to start again because…

Welcome to the Atlassian Community! Yes, the non-free versions allow you to set up "anonymous" access. It's not a user though, it's just "show stuff to people who have not logged in" Pick a project that you want to make anonymously accessible and go to its permission scheme (check the scheme is not in use on other projects…

I think I have a scale of event that works for me. I love the music whatever the scale, but I definitely prefer small over large. I've thoroughly enjoyed all the Reading festivals I've been to, loving the music but I think I only tolerated the festival "experience" because I could walk home and get a proper shower and my…

That's not the right way to do it, because you're not telling the person who raised it what version it was fixed in. (As well as closing their report as a duplicate) The analogy with a shipping container going through a customs check is wrong. A better one would be that a customer asks if you have something and you are…

Welcome to the Atlassian Community! I don't think you are in the right place, I think your software provider uses Atlassian stuff to provide their source code, issue tracking and/or documentation systems. I suspect you've clicked on "help with Atlassian" instead of "help with this software". If that's not the case and you…

The database is not a good way to do this, you'd have to go digging through several different tables, making negative searches (you're actually looking for a record that isn't there, so you'd actually need to be searching for every parent-child relationship and then subtracting that from a list of pages, and then working…

Yes, a PIR is a type of issue, set up to track the process of going through a post-incident review. The defaults give you a set of fields and a workflow to help you with that process.

Welcome to the Atlassian Community! Cloud does not yet have priority schemes, it is a global field. Even if they did, then they are still a project level setting. If you want different priority schemes by issue type, those types should really be in a different project.

Welcome to the Atlassian Community! See https://community.atlassian.com/t5/Bitbucket-questions/Try-to-add-ssh-key-but-get-quot-Someone-has-already-added-that/qaq-p/2098242

If there's one thing to pick on, it's the "trick" of "include all later status in the flow after this team's done", it works really well, for exactly the reasons you say! The rare time someone might spot something in "done" that needs to go back, and they can't because it's with another team - I don't think that's a…

Welcome to the Atlassian Community! Issue security hides issues completely. It doesn't matter how you are looking at an issue (board, report, search result, gadget, REST API, etc) - if you can't see it, you can't see it. Is your security scheme hiding them from you in general?

They work outside Jira and are quite happy to talk to any type of project in Jira (although the integrations with Jira Software are a bit more deep than you will find for JSM or JWM)

This is a superb question, as it highlights all the pains of trying to do cross team issues within larger groups of people. So to frame my essay: you've only described two approaches, but there are really three * Create one issue, changing its type and/or project when it needs to go to another team (part of your option 1)…

If you were using "friendly names", you could use those. They are available when you don't use any special characters in the name of a page. But I think the best answer is to use the short link of your page. This won't change if you rename or move the page (it will if you move to a new server/domain). For any page, go to…

Cloud-6999 is a lot older than that! Follow that for updates (and jokes...)

I regularly see people using a number to deploy "configuration as code" to various systems. The obvious ones are: * Bamboo * Bitbcuket Pipelines * Bitbucket Runners But I 've sneaky uses of Scripts and plugged-in apps to do it as well. Or layers that trigger other things (ansible, puppet, chef etc)

The principal behind the scrum standup is that your team all get an idea of what everyone is doing. Scrum standups as defined do that. So do huddles. So I'd say "no". A daily update is important to the scrum team, but you don't need two. As long as everyone updates and everyone listens, it's fine. And it doesn't matter…

Welcome to the Atlassian Community! This is a form of 2-factor-authentication, which can be put in front of Cloud systems, but it is not directly an Atlassian problem. You've not told us which one you are using (I've got about 11 apps for different 2FA systems on my 'phone, Google, Authy, Duo, etc), so there's not really a…