Nic Brough -Adaptavist- Expert

Welcome to the Atlassian Community! The base URL of a Cloud Confluence is https://name.atlassian.net/wiki 

Welcome to the Atlassian Community! Is this within your Atlassian account? What does it show for payment details on https://myatlassian.com for the subscription? Does the link in the "add payment details" take you to a screen that asks for the details? Can you complete everything in there ok? Screenshots might be helpful,…

Welcome to the Atlassian Community! There's no easy way to work this out because the keys that belong to other accounts should not be shared. If you shared the key with someone, you should know who. If you were given the key by someone, then you'll need to ask them. If you have no luck chasing it down, you can raise a…

Welcome to the Atlassian Community! It's not really clear what your "projects" might be, but I would be looking to Jira Service Management first. It's the right place for tracking Support Requests. It can be a good place to track enhancements, but that depends on your teams and working practices, it's also good to take…

Welcome to the Atlassian Community! Atlassian Cloud use "Atlassian accounts" for access, such as the account you are currently using to post here. (Unless you're using Atlassian Access). Atlassian accounts belong to individuals or the organisation that has claimed the domain their email address is in. They're external to…

Ok, but then how would you do the clever stuff that Confluence does well? 1) Most people don't want to click to edit in place, they want to be able to do things like click to comment, start highlighting, or click to raise issues. Click to edit is an anti-pattern for people who are just reading. 2) Save is committing all…

You can't do this, a person can either see an issue or they can not. However, some reports and gadgets can use data a user cannot see directly to give them the same aggregated view that someone who can see everything can. Jira used to have no way to leak data, as I said, if you can't see an issue, you can't report on it,…

Yes, definitely worth checking, the stuff I've got is from off-hand comments and reading between the lines mainly, I can't point at a doc that supports it!

You have said you are on "standard", which doesn't have IP Whitelisting. It's only available to Premium and Enterprise customers.

I think you need to start with https://support.atlassian.com/jira-software-cloud/docs/advanced-search-reference-jql-functions/#Advancedsearchingfunctionsreference-linkedIssueslinkedIssues--

Could you describe the problem properly? "facing issue", and "redirecting old link" tell us nothing about what you are seeing.

Run a search for the issues you want to report on (labels not empty, project = xyz, doesn't directly matter what the search is, just get a list of issues) Save it as a filter, go to a dashboard and add a pie-chart gadget. In the config, select your saved filter, and "labels" as the item to report on and you'll get a…

Welcome to the Atlassian Community! Doing this destroys the usefulness of Scrum, so it is a really terrible idea. It's the antithesis of what Scrum does, it renders your planning utterly pointless, breaks all your Scrum reporting, and stops you from ever being able to improve. If you genuinely are working in a way that…

My understanding is that DC is going to include it automatically, so you don't need a trial if you've got DC.

Yeah, it's frustrating that most of the DC products all have RSS feeds, but Cloud has only https://confluence.atlassian.com/cloud/blog (which would be a doddle to turn into RSS feeds)

I remember being able to do it on Jira 7.6 (I think it was 7.6 - it was definitely the version that finally got priority schemes because the client wanted to take advantage of them and change a load of JSW/JWM projects to Service desk with different priority). My instinct is to suggest that 8.0 ended it completely, but I…

Welcome to the Atlassian Community! Licences/subscriptions are not directly linked to an email address, they have a set of "technical contacts" and "billing contacts" (who can be the same single person, although I would always recommend having at least 2 billing contacts and all your admins should be technical) Go to…

>I went to the "global permissions" page and updated the "browse project" permission to "public" You need to do it in the project you want to make public as well.

Nothing to do with redirects then? From what you've said before, there are a couple of things that might be missing. 1. Have you updated the DNS records? 2. On the proxy, have you changed it to refer to the new IP addresses of the service?

This is not a nice thing to try to do with the database, I can't quite see what your query is trying to do. What is the question you are trying to answer with this query? It looks like it might be a "show me some issues matching a question, and some of their field content". Is that it? Could you give us the question (and…

Atlassian Cloud can use two and a half types of user directory. One is Atlassian accounts, like the ones we are using to post here. They belong to individuals (or an organisation if the organisation claims the domain), and are managed by the owners, who may not be you. The "half" is Google accounts, where a parallel…

Ah, those things, sorry, I should have connected "release" before when you asked the original question. These are just simple hard-coded categories, there's no configuring them (yet), I'm afraid.

I've not seen one that does this, but you can do it in the UI if you're willing to spend a little time slogging through. First, the page content data size is not easy to extract - the page content is mostly plain text, which is held in the database. Databases generally compress it at varying levels and there's no easy or…

It is indeed the Category functions in Refined. They're rather handy, but they're not limited to just spaces using a Refined theme, they're cross-space functions! See https://docs.refined.com/space/REFINEDCONFDC/3575382530/Categories for configuring them

Welcome to the Atlassian Community! What do you mean "redirecting old link"? What are you doing to get this, and what is it actually doing?

I'm pretty sure I saw a (very quiet) announcement that it was going to be rolled into Confluence Cloud Premium, like Team Calendars. That would mean there's no need for a marketplace entry or trial licences - you get it when you go premium automatically, but there's nothing available for standard customers.

This is what it says it is - you've told Confluence to sync to an Active Directory with an account called "Confluence@mol.local", and that account does not exist in AD. So it can't get in to do any of the tests.

Welcome to the Atlassian Community! There's no way to add fonts to Cloud. It's a code level thing, which you can do on server I feel I should warn you that the font you're proposing to add should never be used - a lot of people find it hard to read, and a lot more people despise it - you'll be driving away people if you…

When you say "articles and media", do you mean "pages and attachments"? (In Confluence speak. I mean that if you "import" an article, you expect to end up with a Confluence page)

Welcome to the Atlassian Community! Is that the whole error message? Can you do anything else in Trello? (New card, moving cards etc)