Nic Brough -Adaptavist- Expert

I'm afraid you can only limit the ability to create issues in permissions.

My guess would be that the sub-tasks don't have components then.

If you only have one thing, then leave out all the switch stuff, just run the one line you need In the code above, just user = issue.getCustomFieldValue(applepicker);

Ok, that means that either the user you are using for the query does not have "browse project" permission (possibly because your process is not logging in, and the projects you do get issues from have anonymous access enabled), or the API you are using is not right. I say the second one because https://api.atlassian.com is…

Yes, it's preventative, but the problem is that a resolution is being set because the field is on the screen. Removing the field will stop it happening again, but the resolution set on existing issues needs to be removed too, and the solution to that is clearing the resolution by transitioning the issues to clear it out.

Go to admin -> Issues -> custom fields and find it in the list of fields. I would not delete it myself, just rename it, so you can identify it and carry on using it.

Because the administrators are users of the system. Even if they're not directly involved in projects, they're still using the system.

The security level is not a custom field, and is (slightly annoyingly) referred to as "Level" or "Security level" in different places. You'll need to look for both names. I suspect what might be missing here is a full understanding of the rules of display. To get the field seen on an issue, it's a bit more complex than…

This is getting really weird. I followed exactly what Trudy did and I still do not get an "unresolved" message next to the status. I tried it on both a free and an enterprise install. But the solution remains the same - don't put the resolution on the edit screen. It should not be there.

Ok, that makes sense, but it does not really change the answer - you need to look at the Selenium and Webdriver installs. I cannot talk about Webdriver, I have not used it, but I've been working with Selenium for over a decade and all I've ever needed to do with that is make sure it is in the runnable path.

Is that search really the one you are running? There are no search terms at all?

I was barking up the wrong tree earlier. I've just tried testing this properly. Yes, you will get the "does not exist for" message from the JQL if a user cannot see the project.

My guess is that your search includes a clause looking for content in a custom field. One that only exists in a team-managed project, so other projects will be ignored (this is one of the reasons that team-managed projects are not yet useful for any organisation with more than one team using Jira)

Welcome to the Atlassian Community! "when" is a very loaded question. But Atlassian did HIPAA a while ago, after they sorted a load of other far more important ones. They've been HIPAA compliant for a while, the question is now more about why about you are not!

You have already had the answer you really need from @Jimmy Seddon over at https://community.atlassian.com/t5/Trello-questions/Being-charged-even-though-I-quit-my-free-trial-on-the-twelfth/qaq-p/2164791 I would also like to warn you about what you think the "small claims" court can do. They have a lot more power than most…

I understand, I will shut up and leave you alone, but I would like to close this conversation on a friendlier note. I just wanted to end by saying that I don't want you to misunderstand why I've talked so much about it. I have not been trying to say "you're wrong", my tests, questions and "are you sure" type stuff have…

Welcome to the Atlassian Community! What is the board filter? (If you don't have one, then you're looking at a type of board that is effectively using "project = xyz"). We might not need to see your board filter here to help you with this, it's just the first thing to look at - do your "missing" issues match the board…

Nope, that is not what happens, but it is close. I get "done" shown next to the status, not "unresolved". This is because the default for the resolution in this system is "done". If I change the default it to the (temporarily added) "unresolved" resolution, then I get "unresolved" there instead. Both of those are exactly…

Welcome to the Atlassian Community! I think you may have added a field called "Category" which is correctly being displayed here, but you didn't realise that Jira already has a field called "Category" built into it, which is also being displayed here. It's not a surprise if you didn't see the system "Category" field - it's…

Mmm, again, you haven't read the points above. What counts as "looking at an issue" is the most important one. The point about you not having a process is objectively correct I'm afraid. Until you can answer the question about "what counts as looking", you can not form a process that can correctly tell everyone that…

I have exactly this in one of my email clients. And a second that puts a [...] button for the entire comment as well, rather than the text of [...]. But the same email in other clients is not maculated. My guess (I've not looked at this in any detail) is that the email contains something that says "condense this text if…

Hmm. I think we're getting closer to finding it. How exactly are you replicating it? What modifications to workflow and screens are you making after creating a project off-the-shelf? Here's a run through of my testing to see what you might be doing differently (shared schemes is my guess) My test steps were: * Create New…

The create linked issue function is for JSM only at the moment - it's for cases where an Agent thinks "oh, hang on, this needs to go to a developer / other team, so I need to raise a linked copy in another project". It would be nice to have it in other project types, but I doubt it would see much use.

This would be quite difficult, very clunky and probably pointless - people's email clients only usually support reading of pdfs at best, the content would not be of much use to most users. Where did this requirement come from? What problem would you solve by sending email content as pdf instead of simple (universally…

Ok, great, the move to Atlassian Access changes the field somewhat, because if you want to do this by read the contents of Jira roles in a project so you can add people to a group in Confluence, it changes the target of any script you might write. If you're deciding to do this with a direct "added person to a role that…

I absolutely did test it, every combination of possibilities you have shown us. The only way I could get the "unresolved" to appear on the issue view (and hence do the strikethrough) is to create a resolution called "unresolved" and set it on the issue. You should equally respect my findings on this, because that's what I…

Sorry, but no. The screenshot that has Aktiv / Unresolved / Rechung is 100% clear - there is a resolution set on that issue. I can indeed reproduce this on my Cloud systems, in both team-managed and company-managed projects. But to do it, I have to add a resolution named "Unresolved" and set it on the issue. The status,…

Hi @Matthew Bellamy The very short and unhelpful answer is "no... but". Confluence does not have roles, so there is no way to do any form of direct mapping, but you may be able to do some indirect mapping that achieves something that works out. Indirectly, with individual users or groups, yes, you can, in most cases. You…

You could set up portals with a simple "Idea" request type, and that's what I would have recommended (with more detail) until a few months ago. If you then created a Jira Software board that included the ideas, you could use standard ranking in there, and use automation to give you numbers to help with ranking (for…

Yes, you can write code for SR that can reach out to other accessible sites and read data from them. How are you publishing your CSV? Is it available on a proper URL, or are you looking at non-canonical UNCs like file shares?