Nic Brough -Adaptavist- Expert

Atlassian tools do not have anything I would describe as "page configuration" or "page content configuration", and issues simply can't exist without being configured first, so "no confiurations found" is not an Atlasian error message. Could you explain in more detail? What Atlassian application is it and where are you…

Make the field mandatory? As you don't want "none" to be selectable, your people will have to put something into it

We use Jira of opportunity management, but I suspect it would be a different set-up from what you would like. Over the years, Atlassian have added more templates to help people get started with different types of project usage, but they have created types that are common across many businesses and can generally be picked…

You have understood it correctly. You need JSD DC licences because you will be installing JSD on a DC Jira platform. You could do it differently though - if you bought Server licences for JSD, you could run it the same way you have Confluence, as a server, without DC. The downside of this is that your JSD would be entirely…

They don't have to be "servers", you can do this on any machine that can run Java. The only other way to "merge" would be to manually create all the projects in A, then extract a list of issues to CSV from B, and the import. You will, of course lose all the history and other stuff.

I'd take a look at the "Viewtracker" app (There was another promising one, but Atlassian acquired them a while ago, and seems to be intending to use it just for Cloud) Bear in mind that "time spent on page" and "average time of reading" are usually dreadfully useless metrics. I often have loads of tabs open in my browser,…

Because one of your admins has added two custom fields with that name. I would ask your admins why you have two.

If there is no data for the value, then there is nothing to show, so the column or row does not appear.

You will need to * Cease work on both systems * Download a backup of each * Restore them into separate Server installations * Merge one of the server installs into the other * Get an XML export of the merged systems * Upload that into Cloud A (which destroys what you have there, hence the "stop all work")

Enabling watching allows people to add themselves. If you want to manage other people, you need the project permission "manage watchers". A note of caution - if you have "manage watchers", do not add people because you think they might be interested, only add them when you know they are. Otherwise you will end up spamming…

Yes, if you have ScriptRunner (I'm not sure the other scripting apps could do this) I do not know if the best design would work. Ideally, you'd write a Listener that could spot when new sprints are started, grant itself admin rights temporarily for itself, and adds the name of the sprint as an option in a select or…

I am not 100% sure, but it should. The config files to change are different though, and I can't remember which ones off the top of my head

* You don't. That panel is not customisable. * Manually. You'll need to replicate them by hand, or possibly write a script that reads from one Jira and writes to the other. * Create/Edit/View are always the same screen for each action. Transition screens can be different for each transition, and are used during the…

You will need to write an app that provides the new type of field.

The links above are still valid. Check the second one for mention of "workflow scheme"

This might help: https://library.adaptavist.com/entity/copy-field-value-from-parent-issue-to-subtask-upon-creation

A sub-task is part of its parent issue, not an independent entity. They are part of a project because they belong to a parent issue in that project. You can move them to a different issue if you want, and that issue might well be in another project. But you can't have a sub-task in a different project to its parent, that's…

Go to the "people who have access" tab (permissions) and amend the list of people named as administrators of the space

What is not working? Have you installed the module and checked the apache server can serve up php outside Confluence? What errors do you get when you try to view a page with php embedded in it?

There is no way to do this (you'd need to change the code that renders the drop-down, but you cannot change code on Cloud)

No, the systems are separate, and hence have separate lists of users. Of course, you will be able to do this if the person you want to mention has access to both systems.

Not as you describe, no. You could use a custom field to hold and show a "raised in sprint" (and you could use scriptrunner to populate it when issues are created during the sprint), but it's never going to work like the sprint field.

There are a few ways to get Jira to skip issue numbers, but they are all "broken" things to do. In "most likely" to "least" * Someone or something deleted or moved the missing issues. If you use the quick-search on the missing issue and it has been moved, the search will tell you where it went. If it's deleted, there's no…

This is a function of the permissions settings, you need to go over how you have set up the customer and organisation visibility.

Sorry, that reply from SS fell through the cracks! The reporter was removed as it was letting people set individuals, who then left the project or company (and reporter really should be the person reporting the issue, not something set automatically). It is better to use either a field for the person entering the issue, or…

Cloud changes so fast, anything I might point you to is almost certainly going to be out of date - I've seen videos made for Cloud that are published on a Friday and out of date on Monday. https://confluence.atlassian.com/jiracorecloud/configuring-dashboards-765593585.html will get you started on creating dashboards on the…

The original answer tells us how to do that. Could you explain where you are stuck on implementing that?

Indeed, but it sounds like you may have an unusual set up. I would be questioning why you've got only 250 on Software, while seeming to need so many Service Desk agents - do you really have 250 agents?

The people following the link need to have "browse project" permission in the project the issue being linked to is in. In this case, the "REACH" project.

Ok, is there something you want to talk about with us? The community in general, or an Adaptavist?