Nic Brough -Adaptavist- Expert

You can leave Software at 250, while licensing Service Desk at a higher tier. I suspect that as you will have unlimited SD users, you'll need the apps to match - they can't be just 300, they'll need to go unlimited.

The password will be visible to other users of Jira if they have access to the issues you record it on (both in the body and the history of the issue), and the value will go via email, so it's only as secure as your mail is.

I assume you mean "Tomcat", not "Apache", as Atlassian do not ship Jira with Apache (a lot of us do put Apache in front of Jira, but it's not part of the package) The default values for Tomcat for these are not altered by Atlassian, as they do not need to be. Different clients have different reasons for altering those…

You need to create a user who is not added to any groups or roles that give them permission to do anything other than "browse project". I'd strongly recommend a group for this, as Vickey suggests, then you can change all your permission schemes to add that group to the "browse project" permission. You should also check…

This suggests you have not got any mail server enabled. Check the global mail settings.

Someone who understands your Jira data (most likely one of your admins) can easily build a good reporting dashboard for management. I think you should ask your managers what reporting they are looking for first.

This is more of a Sharepoint question than Atlassian. You're asking how to inject javascript into Sharepoint in an Atlassian forum! Worth a try, as some of us might know (I don't - my experiences of Sharepoint is usually getting rid of it because no-one is using it and there's a handful of docs to be migrated over to the…

I'm afraid there is no way to do this yet. I've seen it solved with a calculated field, but you will need to get one of the scripting or automation apps to do those.

If someone can't see the task details, then the board will be useless to them, because it won't contain the task.

Use the ORG account to promote the other account, granting it the admin rights the ORG account has. You can then use the other account to remove the ORG account.

A couple of questions as I am not sure what you are asking: * Does your answer mean you have solved the problem for yourself? * Are we talking about "boards" (associated with projects and issue data) or "dashboards" (collections of gadgets, set up by individuals for their reporting)? * Are you on Cloud or Server?

The link is for a system that was retired a couple of years ago, and has been replaced by this community system. The advice still applies though.

You can't, without writing a new email handler. It would be better for HR to use a valid email address

You will need to do some debugging on the connections. A gateway timeout usually means that your computer is able to reach the proxy server (nginx) in a timely manner, but the proxy is not getting a response from the Confluence behind it. It might be because Confluence is being too slow, or it might be because of the…

Jira does not record that data, so there is nothing to fetch out of the database.

This is almost certainly mail related, but there's no obvious place to look in mail. I would check the mail queues, then look at the application and mail logs to see if whatever this is is logging anything there (they are in <jira home>/logs). Also, try turning up the logging in "profiling and logging" to see if that can…

To add an issue to that view, the person needs to have time logged against it. I suspect the problem is probably permissions - check the project permissions and make sure that this person is getting the "view worklogs" permission.

How are you holding your test cases? Are they simple Jira issues, or are you using one of the testing apps for them?

Check the permissions and ownership of the fhe directory named in the error message, and the files in the directory. Also, check that there is enough disk space and inodes free to allow Confluence to create more files and add to existing ones.

You can't add more of the same field to an issue. Each field exists once and once only for an issue. The closest you can get to this is to use the Table Grid Editor app.

@PVS - Please stop posting other people's answers as your own. It is rude and deprives them of the recognition they deserve. Either attribute the person who wrote it, or, better, refer the poster to the original answer you stole.

The icons there represent the issue type and priority you have set for the card (issue)

We are a bit stuck here. You have not explained what a "BR number" is, how you are storing them in Jira, or what a "BR extract" may be.

I'd go as low as "one". Sometimes, you're alone when working on something, but that really does stretch the definition of "Team" as "a group of people working together"

SQL Server does not have xml parsing functions that I know of. It's a database, not an XML editor! I'd copy the xml and open it in something that is good at reading XML

Have a look at https://confluence.atlassian.com/adminjiraserver/installing-jira-data-center-938846870.html and focus on step 5 for adding more nodes.

No, the version reports are coded to run off specific fields, they can't be changed.

No, the people panel cannot be hidden. You might try to hide it with javascript tricks, but the data will still be exposed in the html, and it's possible to bypass javascript as well.

I think you have landed in the wrong place. This is a place to talk about Atlassian tools, nothing to do with Oame. I suspect you have followed a link for help with Confluence (an Atlassian product), rather than a link for help with Oame.

Labels are a "select" type thing You will find differences because gadgets do different things and a field type may be appropriate to one gadget's work while useless in another. You need to think through what a gadget is trying to tell you, and the nature of the information in a field. There is nothing to plot text fields…