Nic Brough -Adaptavist- Expert

You will need to talk to the admins of fullstackart to get your account added to your system.

You could also set up an email channel that can create.

An Open issue is any issue that is not "done". If you're using plain Jira Core (or Service desk), then that means "any unresolved issue". If you're on Jira Software, that is any issue not in the last column on the board.

See https://library.adaptavist.com/entity/restrict-issue-types

Indeed, you need to get the "grant" model right first, as Joe describes. Once you have, then there is another layer, where you can use "issue security schemes" to hide some issues within projects. This is a form of restriction, but it only works once you've got "grant" right.

That page explains how to get a list of issues over the REST API and exposes the other docs on REST. That definitely answers the question.

Labels on a page is the closest you can get. Or use the "link to this comment" to put a url that jumps to the comment in whatever tool you use for bookmarks or looking for things.

See https://confluence.atlassian.com/confcloud/create-a-site-backup-724765526.html

Um, that setting is not in Confluence at all. You'll need to run the database tool on the server.

You might want to raise this as a new question, one that has detail on what you're actually looking for. (The only people you've really reached here are the two posters and any watchers)

No, just click "create sub-task" in the new issue. Or automate it. Most people do not want to have to create a sub-task.

My best guess is the same as yours - hangover data. I'd guess you've logged into a system (Sourcetree?) with an Atlassian account. Community has tried to be "clever" when you visit, based on what it found there, but something went wrong and it got confused with Google, so it asked for a login again. Really annoying...

I've seen this happen a couple of times. It's always been down to a browser plugin (not just one of them), or something bad intercepting typing (so it happens on other pages). Could you try a different browser, or put yours into "safe mode" where all the plugins are disabled - does it still happen?

No, sorry, you have misunderstood. The code you are seeing is a block that is a macro. That macro was removed from your install by your upgrade. Glad the fix helped though, even better that it was in the Layouts, so it's easy to remove!

You might have a bigger problem here. It could be that your restart corrupted the h2 database (this can happen if you don't completely stop Confluence properly before restarting Windows). Hopefully, it's something else. Could you read the log file to see what other errors you are getting as it starts up?

You've used the "trackback" macro on these pages. This was deprecated a while ago and removed from Confluence 7. In the long term, you will want to remove all usage of it. In the short term, you can pretty it up - write a new "user macro" called trackbackRDF that does nothing at all. This will * remove the display you're…

You have to be an admin to rename status

You should not be moving issues. If something needs working on in another service desk, then create a linked issue in the other service desk. Your customers retain their links, the data remains consistent, and you can tell people "this went to team B, we'll let you know when it comes back to team A" and automate updates on…

Have you (re)mapped the columns on the board so they include your 6 status?

Requests don't have awareness that they have been moved. The underlying issues do, so your agents can go to the old issue url and be redirected to the new one, but requests don't do that because of the different structure and potential visibility. Moving issues between projects/portals is not recommended. It suggests a…

The doc says "in the field descriptions"

Ah, ok, there's a slight misunderstanding here. Confluence keeps its data in a database, although it only uses it as a data store. Ideally you use one of the four supported databases, but if you want a dev/test/demo Confluence that you don't mind rebuilding or throwing away, you can run the installer and tell it to use the…

You'll need to explain where and how you are storing this "sale point id" in Confluence. Then what the premiumbonus API is

There are two things I've seen cause this First, your index is badly damaged. If you move the index files out of the cache, you may be able to restart Confluence and rebuild the index. However, the far more likely culprit is that you are using the h2 dev/test database and that has failed. To recover from that, you are…

Best thing to do is follow the install guide - see https://confluence.atlassian.com/adminjiraserver/installing-jira-applications-938846823.html Bear in mind that an old .xml backup should probably be imported into the version it was extracted from, so you may need to go back to older version documentation. That doc I've…

Changes to the description field will be visible in the issue history. But if you've scrubbed one you were writing before saving it, then Jira never had the data and can't have recorded it.

Start at https://scriptrunner.adaptavist.com/latest/jira/behaviours-servicedesk.html

I would strongly recommend Jira Service Desk, given the desire to automate actions other than create or comment. If not, then you'll want one of the scripting or automation apps, or an app that provides improved and more flexible email handlers (JEMH or JETI for example)

There is no need for a link. Service Desk is running inside your Jira. Check the permissions again. Just because something is set as the project lead does not mean it has any rights to do anything in the project.

Yes, although you can now change it a bit, with a support request (it remains with the .atlassian.net) I expect this to change as Cloud is ramping up to support more enterprisey levels, it was definitely on the to-do list when I last spoke to an Atlassian about it.