Nic Brough -Adaptavist- Expert

It is correct (although you may want to reconfigure the language if the comma and full-stop are not right for your language preferences) The problem is that you are entering a string into a numeric field. Jira is able to understand it is a number and stores it as such, then displays it as per standard way to show numbers.…

Next-gen does not do workflows, it's generated by the configuration of your status in the project.

Ah, that means you have installed it in one place, it's a single service. You don't need to do any application linking. If you can't create links with Automation, it's likely the automation user does not have the rights in the project.

You must have the url, otherwise you would not be able to use it. You use the base url of each separate service and give it to the other one.

I've worked with computers almost my entire career. Cloud, Server and Data Centre have specific and different meanings to Atlassian. A server is a computer (real or virtual) that runs stuff. Cloud is a computer you don't look after providing a service. Data Centre is a building full of computers. But when its Atlassian, a…

It's the status category - blue is in-progress, gray means t0-do (or, sometimes, that you have not given the status a category). Go to Admin -> issue -> status to change them.

You'll have to change the board filter so that it excludes bugs.

You would need a new JQL function to do that. The data about changes is in the issue history, but off-the-shelf JQL does not read it. Similarly for the counter although you have more options * You could do it manually with a custom field and then a listener that caught any issue update and looked to see if the date had…

You will need a scripting app for this, but it is entirely possible. You will want to edit the workflow, visiting each transition you want to control, and add one or more "conditions" to it. These are (usually) short snippets that evaluate a question, and return true or false. If they return false, the transition is not…

To get the message you are seeing, you must have different fields and/or workflow between different types of issue. When you're trying to swap between them, it is realising there is a difference and hence giving you the error. > This issue type scheme has a list of different subtasks. How do I associate an issue type with…

You can't change it in the software, it's always going to be <jira home>/caches You can do it with the operating system though - you can mount a different disk under <jira home>/caches, or replace the directory with a symbolic link to another place. As long as what you do looks like a directory to the Jira system, it will…

Time spent is an accumulation of the work logs on an issue. To "reset" it, you need to remove the logs of work done on the issue. This is not something you can do with a bulk-edit type operation, you'll need one of the scripting or automation apps to do it in bulk.

Confluence is a wiki, not a document management system (where documents go to die), so it's not really possible to answer most of your questions with other than "it's not for that". Ideally, you should be looking to import your static documents into pages so that they become active and immediately available to end users.…

Ah, yes, and "apps" and "applications" - another terrible choice of wording.

It looks to me like components are set as mandatory for the target project and issue type, but optional for the source. Check the field configuration for the target.

For Jira, the database connection details are in <jira home>/dbconfig.xml Stop Jira, get your database people to change the listening port on the database side, edit the dbconfig.xml so that it uses the new port and restart Jira.

There is no way to tell what might be wrong from "I cannot log in". Can you tell us what the problem is? Error messages? What directory are you using for people's accounts? What does the log say the problem is?

The obvious answer - click "create" in the menu or at the bottom of the backlog. If you don't have the "create" option, then your account does not have any project permission to create issues (cards) - you'll need to talk to your administrators to get that added. If that's not what is blocking you creating issues, then I'm…

Confluence only reads most of its config files as it starts up. In the case you describe, it probably means it started up ok last time, then someone edited a config file and inserted an error of some form which it is only seeing now you're trying to start it again.

It means you need to get a new, valid, certificate and install that, replacing the expired one. See the links above for instructions on installing it.

Any of them - Trello is simple to configure for any process you want to track, so just pick the one that sounds the closest to what you need and reconfigure it. (And please, STOP SHOUTING - it's hard to read and often seen as rude)

You'll need to explain what you mean by "LTB report" and what you are doing to get one, and why you can't create another one.

Re-use the existing status. You are trying to add new status with the same name as a status that already exists. Stop trying to create new ones and click on the status selection option to associate one that you already have.

Custom fields have no existence outside the issues that they belong to. So the short answer here is "no", because you need to read the fields that belong to issues. But, your question does suggest that you are interested in generalised information rather than issue-specific info. I am a bit stuck because I don't know quite…

They're in your "my atlassian account". The source is only available to people who have commercial licence and it can be downloaded from the licence screen (so you need to be someone who can see the licence). The link will be just below the box with your licence key in it on your my.atlassian.com page.

If you take the standard xml export available from the backup manager, you get everything in your Cloud system - pages, blogs, procedures, people, and so-on. You can create a non-Cloud system that has identical data from that xml.

Mine fall into groups: Cloud, Server, Data-center - I think Atlassian made a mistake in choosing these terms, because it's a right b****r trying to explain that while "Cloud is not too bad a description but it is not quite right", "Server can be run on what the rest of the world thinks is 'Cloud', as can DC" is not fun.…

It's much the same answer - if you have 25 "type" fields, you've probably got 20-24 too many. Are they all really going to useful in reporting? Do your people actually use them all correctly? Obviously, you're not in the slightest bit Agile, but is your Waterfall process doing what you need?

I think I answered before the DC install was added to the question. So, @Vishal Srivastava , @Craig Castle-Mead is absolutely right about the DC config. You can try visiting a Jira page, but you will only get an error if you have landed on a node that is being indexed (and if you set your DC up to be nice to your users,…

I should try that, I think. Maybe with tequila? ;-)