Nic Brough -Adaptavist- Expert

You could, but you'll need to code for a data source, the data dictionary and work out all the different places things live in the database and how they are tied together by the code, and you'll not be able to get things that are calculated. Why are you reticent to use componentAccessor? Something that directly uses the…

My best guess is that IMAP is not enabled on the server. It might be installed, but not configured (correctly). What version of Exchange is it? (Or is it another type of mail server?)

If you can access the KB without any log in, this means you have enabled anonymous access to your Confluence space(s). Go to the space, space settings, permissions and turn off anonymous access (consider just doing it in "global permissions" if you just want it blocked completely)

Could you explain "couldn't attach file with GDrive" a bit more? Is it a file that lives in GDrive (is that actually Google Drive?), or you have a plugin that links to GDrive or are you trying to use it as the backend for attachments? Or something else?

What do you mean by linking and specifications tab? I ask because when you say linking, most Jira people would look at "issue links", where you can link any issue to any other (as long as you can see the issues in the other projects). So I'm not sure if that's what you mean because that function absolutely does do…

You can raise a support request with Atlassian to get it changed to something else. Note that they will not do this frequently, so choose a good name now, you won't be able to change it for a while (I think it's once a year max, but don't quote me on that)

The replies are accurate and explain what people have been missing or misunderstanding. 

The words in your code imply that you've made a fundamentally incorrect assumption. I'm looking at: def aOption = a.getValue() as String Your use of the word "option" in there suggests that field a is a select-list of some sort (might also be multi-select, radio button, check box etc). This type of field's data is…

That's what I've just defined in my answer.

It's just the xml backup you need (Jira zips them up for you), plus the attachments folder if you need to preserve those. For test systems, I tend to ignore the attachments - I generally don't care that an attachment is missing unless I'm specifically testing a preview or download function. Jira works fine without…

This is a default message usually seen when you are trying to get to a system via a proxy. It means that the proxy is not getting any response from the back-end system. That usually means that your services have stopped (but it could be a network change blocking access, or that your network is hideously overloaded). You'll…

These questions can't really be answered, and the numbers are fuzzy. Cloud, Server and DC licences are in tiers. It is possible to add up the various levels of tier that are licenced (e.g. 1,000,000 10 user tier licenced systems can be counted as 10 million users, and 1,000 250 user tiers are 250,000 and so on). But * This…

I need you to explain what you have and what you are trying to do in simple single lines. The error message tells us you are running Jira behind a proxy server. A proxy server relays a connection from one place to another (there's several reasons for doing this, it's not important why you are doing this) So, imagine your…

This is very simple. But do not use a scripted field. Create a standard date (or date time) custom-field for "base due date". Put it on the "view" screen for the issue, but not edit, create or any transition screens. That gives you a read-only field. The script then becomes simple, it just needs to read the due date and…

You don't have access to the database on Cloud. The only backup there is an xml file you request and download. You can then use that to create or overwrite a Cloud system.

Customers do not have any access to issues or sub-tasks, they see only Requests (which are a customer focussed front-end to issues). Requests do not have any break-down functions, there's no sub-request thing. Jira users, whether Agents or just users, get to see everything in a project, irrespective of issue type. Do not…

Sorry, community has padded that url incorrectly. If you open it up again, and trim the stuff after .html, it should work (I'll edit the answer in a sec)

Get your administrators to create a new project for it.

There are no apps for backing these systems up "locally". You can, once every 48 hours, ask them to export everything to a backup file. That would be one for all the Jira applications and a second for Confluence. A lot of people script that. To restore them, you use "restore backup" on a Cloud system and feed it the files…

For Questions for Confluence, you need to log into Confluence, go to "manage apps" and use "add new app". You'll be able to search for it and then click "install" Jira Software is not a Confluence app, it is a completely separate application that needs to be installed on its own servers

Start at https://confluence.atlassian.com/doc/installing-confluence-data-center-203603.html

Create a new board and give it a filter that includes your project. Boards are a view of issues, not a container, and you can have many boards looking at the same data.

Each zip file in "export" is a backup of all of the data. I wouldn't worry about the snapshots or workflow exports, they're not part of the backup (workflows are in the backup zip as well) You can't just unzip it. The export is an xml representation of your data. You'll need to create a new Jira installation and then use…

Look to the bottom left of the screen when you are administrating the project. It should say something like "this is a next-gen project"

No, the backlog and board are a view of the same list of issues, they're not separate.

What is an "individual email"?

No, the Epic issue type is a special case, a system thing and there's a lot of code in Jira that assumes there is only one type of issue to be used as an epic (also, do not rename Epic - Jira Software works ok if you do, but some apps break in very interesting ways. This is likely to go away as part of the closer…

There's lots of reasons, but the two that stick out for me are: You're supposed to be measuring relative estimates Imagine my squad has a script to write. We can't estimate it in hours. I'm ok with scripts and would do it in 4. My colleague who is much better than I am at scripting can do it in 2. However, if you do it in…

I completely agree with @Leonard Chew - renaming fields by project is a nightmare and leaves your people with a disjointed and inconsistent system. You also can't do it in many places, and a lot of Jira users will be working outside the context of a project so you can't know what label to display. Simple example, imagine…

I've found it to be completely useless because different people judge it differently. That improves when it is explained properly, with a clear set of options that are not arguable, but most places don't do that. We shouldn't have to be judging a user's perception (in fact, I don't care about their perception in the…