Nic Brough -Adaptavist- Expert

Try the Advanced Roadmaps, they create layers above Epic

Just backing up the last sentence - there's no way to create a plugin that would set security levels by issue type, they are coded to work at the project level. The closest you could get is a listener that could set the level automatically on edits, but you'd still need all the projects to be using security schemes the…

I've not written a Cloud app that does this, but I imagine there's something under https://developer.atlassian.com/platform/forge/ that would help

Organisations do not have a field you could store an ID on, and the internal ID generated by Jira is a simple sequential one that you cannot control or edit. You'll need to build some form of mapping outside of Jira, or write an app that can map your ID to the Jira one internally and report it back to the things that call…

Check the permissions for the project - are you named (via name, group, role, etc) as someone who has "edit reporter" permission?

The main differences are that DC has clustering (load balancing and high availability, including no-downtime upgrades), archiving, support for CDNs, SAML, Advanced roadmaps and more advanced security audits. The other two things you'll need to look at is that server is going away and the price model for DC is very…

I suspect your four attachments macros simply have no selection criteria, so they're displaying and working with all the attachments on the page. I think you might want to edit them to add "label = <whatever the label is for the section>" The drag and drop isn't going to work though, the attachments macro isn't clever…

Your line 21 won't work because the script never gets there - you're terminating it by doing the same test on line 16. Try putting your output = 0 in there instead of the return.

"Move" is not a trivial change of type, unless the two types have the same configuration. The configuration that matters includes the workflow. There are some apps that can change issue type, but you have to do a lot of work replicating the migration processes within them, especially when the workflows are different. I do…

This was asked yesterday, and it's worth a read of the full conversation, rather than me copying and pasting someone else's answers! See https://community.atlassian.com/t5/Jira-Core-questions/Responding-to-a-ticket/qaq-p/1625753

If you mean on a system not connected to the internet, but behind a firewall so that only people ocurrently on your network can connect to it, then yes. If you mean disconnected entirely, then still yes, but it won't be a lot of use as only people logged into the server you are running it on will be able to use it. You'll…

I do not think you're missing anything. If you don't need "drag and drop in the same column" and are happy with doing it from another board, or by using the main issue view, then I think what you're proposing works very well.

You'll need to look in the logs for the rest of the error associated with this. It's likely to tell you roughly where the problem is. My best guess from that message is that you've got a (scripted?) validator or post-function that is failing. The rest of the error in the log should confirm which and probably give you the…

The admins of the service desk project will need to configure the request to include the new entry.

That is partly what I'm describing, yes. Imagine a workflow that includes your status (dev-ip, dev-done and I'll add dev-ready). To get what you are talking about, you would have the workflow transitions set to do dev-ready -> dev-ip -> dev done. Note that there is no transition here from dev-ready to dev-done. That's why,…

Run through https://confluence.atlassian.com/adminjiraserver/upgrading-jira-applications-938846936.html - the "plan your upgrade" is not essential to performing it, it's a helper.

If this "dancing" is what I suspect, then you have created Behaviours that contradict each other, or possibly far too many and the browser is struggling to render them all. I'm afraid you'll need to simplify the behaviours down, and eliminate any clashes.

What error are you having with issuefunction?

I assume you are talking about the system "remaining estimate" field? If so, then this field is not a real field, it is actually a part of another field. Jira will choose the most appropriate parts of this to show you depending on the context. On your issue type configuration, look for the field called "time tracking" -…

The estimation in Kanban is each card and when it's done, it's done. You don't have a 5 point card that takes 3 hours and end up with a variance, Kanban cards are estimated at the same size and counted at that size when you finish them. Hence 1 card = 1 unit of work = estimate = actual when completed. Now obviously, people…

Go to the project settings and look for the portals "channels", one of these is the email channel, if you go into there you can turn it off, or change the email address so that your users would be sending to an unused email. I would strongly recommend warning all your email users that you are going to turn it off and…

Sub-tasks don't appear in the backlog. The logic there is because they're simply noise in the backlog. You won't be ranking them or drawing them into a sprint directly, so there's little point in having them in there. If you do want to see them in the backlog though, you can get them displayed - if you customise the…

Um, this report actually looks like spam itself, as there's a link to a website behind all the emails. I guess that that is an artefact of where you copied the addresses from. The list is all email addresses that would have come from Cloud Jira systems where you have been added as a user, or someone has used a 3rd party…

Look at Jira Service Management - agents are expensive compared to Jira Software users, but you only need a few. Customers are free though, and have a simplified view and place to ask questions and raise support requests (and if you have Confluence, there's a knowledge base function with automated searching so the portal…

It has always worked this way but the rules that trigger it may have changed in Cloud. The issue type can only be directly edited if the configuration for the source and target issue type is the same - that used to be that both issue types are set to use the same workflow, custom fields and field configuration. If they are…

You can disable users so that they stop using a licence seat and then add new ones. It's better to disable than delete, as delete destroys the information that the user commented or reported or was assigned.

The code snippet formatting in Confluence does not support flutter (yet). But you can lie to it - tell the snippet tool that your code belongs to a language that is broadly similar to flutter and you should see it try to format it nicely.

The assignee should be the person responsible for getting the issue dealt with, the single point of contact for it. This does not necessarily have to be the person who is going to actually fix/code/deal with it, especially if it's broken up into sub-tasks which could be assigned to other people it's just the single person…

Yay! I had no idea that I was dipping into the quarantine and pulling out genuine non-spam questions that much!

Ok, this is not quite possible. The bit that breaks it a bit is "the user-centric board/view/project with a lower level/nested workflow that occurs within the current column of the parent boards." You can do that - you would create a workflow that moves through a set of status, and then map all of those status into the…