Nic Brough -Adaptavist- Expert

Forum, not really, but that is one of the things this Community site is for - Atlassian do look in here for ideas and discussions about various things. But improvements, features, additions, bugs, problems and so-on (in fact everything except direct support calls) end up in, well, Jira...…

You can't do that with plain Jira, you'll need an app like Structure. Or, move it up a layer, not Issue (super task) -> Task -> Sub-task, but try Epic (super task) -> Issue (task) -> sub-task

You don't have access to the logs on Cloud, so there's nothing you can do here. I have a feeling you might not mean logs though, could you explain what problem you are trying to solve?

You'll need one of the scripting apps to do that, but you should be able to create a condition such that "if (now) is less than <date/time field - 48 hours> return false" (returning false in a condition means "transition cannot be used")

The "fix" that should really be done is to put the files back where they were removed from. I would be worried about a backup that loses files! If you don't want them any more, then you could just put stubs in place for the files (a simple text file with a short string in it saying that the original file has been lost for…

You do not (yet). That list is currently hard-coded to Assignee, Epic and Sub-task, you can't add to it.

Technically, yes, you should upgrade to 6.4 first, but a lot of people have reported 6.3 to 7.0 working fine (including me, several times). Test it first of course, don't dive into a production upgrade until you are confident that it is safe.

I would guess it is fixed by running the command as given in the documentation.

It's not a bogus explanation. It's an explanation of how it is. Not why. I would guess that the why is because most people don't consider time when talking about due dates for things. How often do you hear "that will be done by 3:15 next Tuesday" as opposed to "that will be done by Tuesday"? It's very rare to hear a time…

You can get it into bulk edit, but you really really do not want to. The bulk edit respects the screen setup for Edit issue. So in theory, if you added resolution to that screen, you'd be able to use it in bulk edit. But you don't want to do that because it will make every edit action resolve the issue, both your bulk edit…

You'll need to do what it says in the error message. All of your request types in the current project either have fields set as mandatory (other than summary and description) or they don't have the description and summary fields on the creation screen for them. You'll need to create a new request type, or amend an existing…

You're right, 20 lines at a time really is a pain in the neck Configuration Manager and Project Configurator are both marketplace apps, there are some others that help with migrations, but I'm not sure if they'll drop out a list of fields. I should also be explicit - I work for the company that turns out of of them. You…

That does answer the question of "do you want a list of fields or the issue data", unlike "I want to dump out all the customfields" There is no list of custom field export function in Jira, most of us simply scrape it out of the admin screen. It's not often people want a list like that though, it's only really of use when…

The community is not a support or feature request system, it's a forum, and people are asking questions. The "solved" flag is there to say "this question has been answered usefully", not "the thing we're talking about has been fixed/implemented/made redundant etc". That information is over in the issue Krisztian gave us a…

Kanban cards are the estimates in themselves, you don't estimate them separately. Your MI is "how many cards are there in the column". You could do an equivalence similar to the one do when scaling Agile up and having Kanban and Scrum teams in the mix, by having simple rules like "for Kanban team 1, a card is 3 story…

I am sorry, but that does not answer the question. Do you want a list of customfields or the issue data?

They look different because you have not got a licence for Jira Service Desk in Test. When it is unlicenced, it doesn't display the links to the functions in it (because they won't work)

Do you mean a list of all the fields available, or do you want the issue data from them?

You don't do it in roles, you do it in the workflow. Go to the project settings and pull up the issue type you want to do this with, near the top right, there's an "edit workflow" that takes you to a diagram of the flow. Find the transition (arrow) that goes into "complete" and click on that to focus on it, then look for…

No, the sub-task function is the same for all issues in the project, you can't restrict the type of subtask available.

https://www.atlassian.com/software/confluence/download and look for "older releases" for a list of all the older versions. It's easiest to find partners at https://partnerdirectory.atlassian.com/ where you can narrow the list down and get routed to them by your preferred methods. Obviously you can just go straight for…

We can't help you if you don't tell us what the problems are. (We can't help you with billing at all, you'll need to talk to Atlassian about that)

Edge and Chrome are indeed from MS and Google respectively. MS dumped their browser technology and move to Chrome when they started building Edge. Officially it was it makes no commercial sense to build your own tech, but from what I've heard and read, it was more to do with the MS technology being broadly rubbish and…

If you are trying to add DC licences to a Jira that already has two or three licences, then there's a known problem in that you can't apply a DC licence to one of the applications because the other licences you're not changing (yet) still say Server. There is a simple workaround though - blank out all the licence keys…

We can't help you with this, we don't know what you are planning or what you want from a project plan for it. I suspect you might not mean "topic" in your question though. A topic is a subject or theme for something. We could give you a random topic, but it's unlikely to be of much use to you (for example, you could take…

I don't understand what you mean by "rank status". Could you explain what you expect to happen when a status is ranked? The two dimensional filter can already view issues based on status, so I'm totally lost on what you are looking for in there as well.

First hit from most search engines is https://developer.atlassian.com/server/jira/platform/database-schema/ which gives you the database scheme for 6 and 7. 8 is not documented yet, and probably never will be, as Server is going away. The scheme given for 7 is almost entirely valid for 8 though, the changes from 7 to 8 are…

Where are you seeing "plan your upgrade" as blocked? And why? What is it telling you the problem is?

I understand that the journey I described there is not a short or simple one. But I am afraid you are stuck unless you start upon that journey. You have an old and incompatible Confluence. If you want to get it into Cloud, there is no choice, you have to upgrade it to a version Cloud can read and import. If you really are…

No. Projects are entirely separate to each other, but they can use the same configuration settings - the "schemes" are not project objects, they're held seperately. When you delete a project, you don't touch its schemes (because they may be being used by other projects)