Nic Brough -Adaptavist- Expert

What plan are you on (free, starter, standard, premium or enterprise)? And what have you raised with Atlassian so far? (If it's a support call in their Jira, feel free to give us the reference, but be aware that we will not be able to see it, it's just handy to have the link if we refer this conversation back up to…

Has your admin given you "create issue" in every project? I suspect the Logic Apps is only going to list projects that it can create issues in (pointless configuring it with one you can't create issues in - a series of "you have no permission to do this" lines in your logs aren't a lot of use!) My other thought was that…

The previous comment says you've got it down to your firewall, rather than the Cloud side. The logs from Cloud wouldn't help you even if you could get them, all they would say is that the file served up by your system on the url given earlier is not valid, or that it cannot reach the site (because of your firewall or…

So your users cannot see the missing issues, no matter how they look at them? If that is the case, then you need to have a look at the project's permissions and the issue security scheme for it as well. Filters are irrelevant if you can't see the issue at all (because no matter what you search for, it's not going to expose…

I'm not going to answer much from the point of view of a certified person, because my certification is there because it is explicitly part of my job, and I helped write some of the exams and training material. I'm not quite in the same place as most who are considering them. However, I do see a lot of people looking for…

Yes, Cloud does some browser detection and fails when it thinks it sees a browser it does not support. This is annoying, but it is a valid thing to do, at least warn people that their browser is not supported. Most browsers can lie about who they are (usually with apps to enable it), you may be able to do that in Katalon…

Projects don't have issue links, so I do not understand the question. Could you explain a little more?

One quick thing to rule out - have you used any special characters (punctuation marks or braces like {([,.;! type things) in a property?

Yes you can. If you want any help, you're going to need to give us some information on what you want.

This is a problem with your installation of Firefox I'm afraid. I can use Trello with an Atlassian account (via auth.atlassian.com) on several different computers (mostly using the latest version of Firefox - whatever it is on Mac and whatever is in my Linux repos flagged as "latest stable"). Have you updated to the latest…

No, you've chosen to display the scrum board with sub-tasks grouped by their story, and that's how Scrum boards display it. If you want something more like the Kanban board, then you need to change the Scrum board settings so that they do swimlanes/grouping by something else (or not at all)

There's a long and quite dull essay I could copy/paste/write here, but I won't bore you, just try to go to a brief explanation. The easiest way to look at this is that there are two things we talk about as "estimates" in Jira. The first one is a simple and intuitive concept, which we'll stick to calling simply "estimate".…

A project does not belong to a board, nor vice-versa, but it is the board that tells us "I am related to this project", and it does it by looking at what issues the board is selecting for. Quite simply, if a board could draw in an issue from project X, then there is a relationship between that board and the project. A lot…

I'm afraid this is something that needs to go back to your Jira administrators, we're a community of people here to talk (mostly) about Atlassian stuff, and while Jira is probably the thing we talk about the most, we are not your administrators, we have less access to and knowledge about, your Jira than you do. It's only…

I doubt this is the problem, but you should not have two users with the same email address - Jira has no way of knowing which one you might mean when it's trying to identify an account via an email address. Most of your screenshots confirm that things are set up correctly, but there is a piece of data missing - who is…

Yes, that's correct. Sub-tasks are part of their parent story, not sprint items in their own right, so they don't carry sprint estimate - any estimate put on a sub-task is an irrelevance to the sprint. So, on point 2, it's a simple "you can not do that"

Ok, the potential impacts are very simple - a totally corrupt data set that initially appears to be ok, but fails later, is the worst case. You absolutely need to go back to the backup you took before this error was made, or you'll never know if your data was damaged in ways that are going to bite you later. I've seen…

Do not do this. Most people who suggest modifying a Jira database with SQL fail to recognise that they don't really understand it well enough, run their "clever" query and end up with a corrupt database. You are totally unsupported from the moment you do it as well On top of that, the only safe way to do it is to stop…

Update on what?

No, that's exactly what issue type schemes are for - telling a project what issue types to use. If you want a different list in a project, you need a new scheme for it.

The question is hard to answer because it does not have any context. So the answers you're seeing here are either highly generic (because there's no context) or trying to ask for that context. I think it's probably important to be very clear about the context of the question. What problem are you trying to solve? (In fact,…

Ok, I need to be careful with my words here, as I am going to talk in Jira-speak, rather than plain English. Are we talking about visibility here, or searching for the issues? In Jira-speak, visibility is about whether an individual person can see an issue entirely. The search question is "does this come back in the…

My open issues reports "assignee = currentUser() and resolution is empty", it does not look at team. (Also, this list of pre-defined filters is nothing to do with "worklog" so I'm wondering if you've used the word for the wrong thing, or whether you really are thinking of worklogs)

There is no way to do this off-the-shelf. The "assign" permission simply grants the right to assign an issue, and the "assignable user" permission determines who appears in the list of assignable users. There's no code for generating the list of possible assignees based on who the user doing the assigning is. I don't think…

What worklog filter?

There's no scripting involved there. It just requires that your people are in a group (although you could use many groups, or name the people individually) It's literally a search. Type the sentence Oliie gave into the search (it will do some auto-suggestions as you type, so you probably don't even need to type all of it).…

When you say "cluster", do you mean you are using Jira Data Center? You've said "server" in the tags, so I'd like to confirm what you're really running.

The original answer still stands. I'd question why you think you want to do this. It's not going to change the licencing or usage of any app, even when an app supports it.

Ok, then create a webhook in Jira that picks up on "issue created". Get started with that at https://developer.atlassian.com/cloud/jira/platform/webhooks/

That is not an issue. That was a question as to whether it could be done, and the answer given and accepted is still correct.