Nic Brough -Adaptavist- Expert

No, there's no translation app for Cloud. You can use different languages to change it, but the language packs are fixed - you can't create your own version of English for example, to change "summary" to a worse word like "title"

The error message tells you exactly what the problem is - xxx@BB.com already has an Atlassian account, which is a separate entity to the one that xxx@AA.com You have two options here: * In your Jira, grant access to xxx@BB.com to match what xxx@AA.com currently has, then reassign all your open issues to the new account so…

The "dog" is in between two pieces of bread-ish things. That sounds like a sandwich to me. I'm sticking with what the Earl said - I can eat a hot-dog while playing cards, and there's bread preventing me oiling the cards up. It's a sandwich.

Log into your Jira and have a look at what you see when you try to create a new request or issue.

That's not how templates work in the real world, it's not just Atlassian that does it this way. They have got this one right - a template in Atlassian stuff behaves as the dictionary definition of a template - it gives you a shape for creating a new thing and lets you do what you want thereafter. It's for the new thing…

To be clear, it was the permission scheme at fault, but that was only a part of the problem. The permission scheme is a set of rules that says who can do what in a project. So the problem was that you did not match any of the rules that define who can see it. By adding yourself as an admin, you started to match one of the…

I've got a couple of clients using it on DC and they've not seen any problems with it so far.

No, you can't do this. Even if you could, it would be a nightmare. What word would you use instead? State, maybe, but while that wouldn't be a huge wrench, it's not quite the right word for the field. I can't think of any word that would be as clear as status or state as to what the field is telling you. What would you do…

I'm a little stuck - I am not aware of any part of Statuspage that is not served over SSL. I've always used https to use Statuspage and when I've tried to use http://statuspage-url-I-know-exists, it always redirects me to the https page (as does my own website, with two simple lines of apache config) What non-SSL page are…

Ah, ok, so you already have a "get", and are doing it the right way, so that's not actually the question. So, the actual questions are: 1) No, you have to go through the pagination. It's there to stop overloading the api. 2) JQL finds issues, not projects, so no. There is no project search at all. 3) I do not understand…

I see that, but I'm still not sure what you mean by "connect". I mean, you could embed lists of Confluence urls in the version description, and put links in your Confluence pages to the version views in Jira, but I think you want something more from this, "connect". I'm just not sure what to guess at.

@Liam Green - I know what you mean about having the savoury filling, but one of my relatives gave a very strong argument that bourbon biscuits are sandwiches and I'm not going to fight her on it. Mostly because I like them and I can argue having them for lunch is ok if they're a sandwich.

@Rob Horan - ooh, now that's a really good question. it's something in the ingredients, obviously, but it's not the container - that's a tortilla type thing in both. I'm not at all sure what though - most wraps and burritos I see don't have a definitive ingredient. I mean, I sort of expect to see beans in a burrito, but…

There's no way to know what Jira installation an issue is in, just from the issue key. The minimum you need to know is the base url, where the landing page for the system is. If you have the base url and the issue id, then you don't need to even search - you can see the issue on <base url>/browse/<issue key> For example,…

I personally wouldn't use the word "sandwich", I'd use "burger" because it's a bit more descriptive (burgers in buns are obviously a sub-set of sandwiches) but I wouldn't complain if someone else did. Some food between a couple of other bits of another type, you can see the content around much of its surface and you could,…

Ingredient rebels are a bit wrong - I'd argue that to be a sandwich, the containing food has to be a bit bread-like. Specifically, something that can, in theory, stop the contents from smearing up your playing cards. You have to be able to pick it up and eat it without utensils or losing content. Even if the container…

The only way to do that would be to have the users use different projects (and/or issue types), so that you can set up different selection lists for the field. You could also use Scriptrunners Behaviours module to edit the selection list based on the user using it, but that will only work in certain places, it's not…

Please remember, when you are looking at the sub-tasks, putting estimates on them breaks your sprint and stops you doing them. It's fine to put story points or estimates on sub-tasks, as long as you do not use them for the sprint estimation statistic.

Hell, no, there are no apps that deliberately break other apps, there's no way anyone in their right mind would write something to do that! The complexity of being able to analyse the injection points of any app, or maintaining a library of functions for every app out there that might have to be broken by your code would…

Ok, great, best thing you can do is set up an incoming email channel for them - this does all the work of "email arrives, create a request (and issue behind it)" from it in JSM. See https://confluence.atlassian.com/servicemanagementserver/managing-the-email-channel-939926306.html If you're not using Service Management,…

There's quite a lot to talk about here, especially on the fields side, but I'll try not to wall-of-text you and expect some questions where my attempts to shorten things make it unclear. There are three questions here really: Restricting users to projects - this is done with user roles/groups/individual memberships in the…

Er, you can't do that in Jira - you can either see a story and all its subtasks, or you can see none of them. I think what you mean is that the swimlane setting you were using doesn't show sub-tasks.

You'll probably want to talk to the owners of the gem - it's not an Atlassian thing

Yes, there are lots of ways to automate the creation of issues (or requests if you're using Service Manangement) What do you want to trigger the creation of your automated issues/requests? Is it just incoming email?

Well, that doesn't make a huge amount of sense - Confluence is a wiki, so everything you do in there already is "a wiki", and your use of apps has nothing to do with making a wiki. For the "smart teams" or "questions for confluence" apps being enabled or disabled in specific spaces, please see the original answer. (From…

What problem? Your (standard) search for "open and assigned to me" returns issues that are unresolved and assigned to the current user. It does not return issues that are resolved or not assigned to the current user. I think you are looking at a different search, because you say >If I go directly to the issue it is…

Repeating "retrieve" does not explain it. What do you mean by "get"? "Into my application" helps a little bit, but still does not explain what you are trying to do. Jira does not record project creation dates, so no, whatever you're doing, you won't be able to "get" that.

It's searching the words used to describe the request types you have set up in the portals that this customer can see. It's not just the descriptions of the requests, it's also looking at the fields offered in them. 

>Seeing that Alassian already makes backups of data for application recovery purposes, These backups are not designed for recovering individual systems, they are for recovering blocks of systems in case of server failure. It can be done of course, they contain everything, but it's a long and slow process, and Atlassian do…

Ok, but what would you like to talk about?