Nic Brough -Adaptavist- Expert

This message is a little unclear, as it doesn't explain "active user" - that actually means "people who have logged in", and not "anonymous" users. Knowledge base spaces allow for "accounts without a confluence licence, but logged in via a Jira service management customer account"

Ok, you shouldn't need to do anything like this. You say "The content-by-label macro only automatically applies to labels that were added on page creation", but that's not right. Adding labels to pages that a content-by-label macro is interested in, adds those pages to the results the next time the page the macro is on is…

I'm afraid that's not quite how Atlassian do sales. They don't really have "sales" beyond some people to talk to about licence/subscription costs (which care all public on their website anyway) You would probably have more luck with a call with a partner - https://partnerdirectory.atlassian.com can help you find a good one…

Welcome to the Atlassian Community! One quick thing - you say "by setting a default value or by making a field required" - that should be an "and", not an "or". If you set a default value and make the field required, none will go away. People will be presented with the defualt pre-selected and no "none" on the list.…

I cannot tell you how to set up a system to transfer files between servers - I don't know what you've got, file transfers are not Atlassian software, I don't know what your organisations preferences are or what constraints you might have. You've said it's a Linux server, that's fine. The most obvious thing to do is install…

Great, thank you. Yes, these "workspaces" are different systems, so you will need to licence users for each separate one if you want multiple workspaces for them.

In whatever files your operating system uses for doing DNS configuration. We can't begin to tell you that, you've not told us what OS you are on, or what DNS system it may be using. It's not an Atlassian question either, Atlassian stuff just runs on OS's and uses its network (a part of which may well be DNS)

Ah, ok. The cascading select field does not have a way to make the second half of the field mandatory. I have not tried to write a Cloud script to validate the second half of a cascading select, and there isn't anything in the library, so I do not know if that is possible.

This is usually to do with the workflow behind the project/issuetype Pick a card that you can't move and open the full view of it. Check the status. Then have a look at where you can transition it to from this view - are any of those to a status that is mapped into your new column? Another trick is to check the "workflow…

I think it helps me, yes, but to be absolutely clear - can you confirm you are using "workspace" to mean "separate bitbucket instance"?

I am sorry, but shouting the same unclear statement at us does not explain what you are looking for or where you are stuck. Could you explain what you are trying to achieve? Something like "I have a cascading select list field with some options set up. I would like it to do X when Y happens" would be useful.

What type of database is it? (All four supported databases are SQL databases, we probably need to know which type). Also how did you do the "migration"? However, neither of those might be relevant. I think "cannot reach server" may actually be an error on the front end. Could you give us the full text of the error and…

Where are you stuck? The licence type has no effect on where or how you install any Atlassian servers or data-centre nodes - you install them on your servers and then apply a licence that just lets people use them. If it's just that you don't know how to do an install on AWS,…

The mention of issueFunction in there tells me you've got Scriptrunner installed and in use, and that it's in an error message on view and edit suggests you've got a script running when this issue is used. I'd want to check if there are any scripted fields in use in the project and issue type, if there are any Behaviours…

You can, yes, because Scriptrunner can get directly to the Java api calls. But you'll need to go in at a low level rather than using the standard "update" APIs that are well documented and strongly recommended.

No, it's using the word "manual" in the sense of "doing it yourself, by hand", the opposite of an "automatic" upgrade. It gives you the steps you need to follow to upgrade a Jira system manually, without using an installer.

You will need to talk to the administrator of the server about how you're supposed to get files on to it so you can use them.

You have flagged this as Cloud, and your display of the list of services suggest that is true. You don't get to add backup services to Cloud, it's not a useful function. Atlassian take system backups for you, for the purposes of restoring (or moving) a Cloud service if the underlying system goes wrong. Downloadable backups…

Strictly speaking, it's not a "bug" - it's working as intended. I'd prefer to call it a design flaw - although Jira is working as intended, I don't think it should work this way. Jira considers the resolution field empty as being "unresolved" (and it displays "unresolved" when the field is empty) and any value in it as…

You will need to talk to your (site) administrators about this. We're a Community of people here to talk about Atlassian stuff, not your admins. Some of your admins may be here, but they won't be expecting to get help requests from a public forum.

I think we need to be very clear on what people are thinking of as a "workspace". Are we talking about the individual Bitbucket instances (i.e. running on different urls), or the project spaces in a single instance? If something else, then where exactly are you seeing the word "workspace"?

In Scriptrunner, most scripts can be saved to the file system and called from there, as well as the standard "inline" option. If you have a validator script you want to reuse, you can save it once, and then tell all the transitions to read that script instead of having to copy and paste it every time. But you still need to…

The audit log does log scheme and field deletion, records of who deleted them should be in there.

No, all changes are logged in issue trackers.

Ok, the other thing to try is a different place for the setting. Look for <confluence install>/bin/synchrony-start.sh and use the "optional overrides" as the note in there says to (obviously, change the port in their example to 8092)

Welcome to the community! I'm sorry, but I cannot see what you are looking for here. Could you explain what you are trying to achieve and what is not working?

Yes, the population of the options list is definitely an admin thing, done with external import (it would be an admin action anyway, you need to be an admin to edit the options in select lists) I would run away screaming from "do it in the database". Unless you know exactly what you are doing, you are going to break your…

1, 2 and 5 can be done in Jira, although you may want to do a little automation if the off-the-shelf stuff isn't right for you. You could probably automate 3 as well, after leaning on the linking/dependency functions, but I would be strongly tempted to look at the answers for 4 and 6 as they'll probably make it easier. 4…

>How do anonymous users actually get linked to my project? They don't. An anonymous user is someone who has not logged in, so Jira does not know who they are. There's no account for them, there's nothing in the system that identifies them. You can't add them to projects or anything else like that because there's nothing…

I'm afraid this is by design, and there's nothing you can do about it in the export process. Sprint is a field that contains the list of all sprints the issue has been a part of. In Jira, there is code that works out "latest sprint" and "active sprint(s)" from that, and the sprint data, when they're needed, but it's not…