Nic Brough -Adaptavist- Expert

I think Jacob was asking why you would want to do this? Of what possible use is making a comment on an issue at a specific time? If it's about an issue being left ignored for too long, then a comment isn't a good way to remind people about it, you should be using reporting, escalations or subscriptions to tell people…

With the account you do not want, log into https://id.atlassian.com/ and go to manage profile - account preferences ( https://id.atlassian.com/manage-profile/account-preferences ) There's a delete option there. It won't let you delete an account if it is the only owner of any Atlassian systems, you'll need to transfer…

I'd turn this around - why are you paying for a subscription you aren't using? These emails are only sent after a system hasn't been used for a while.

It's a modified version of Khoros (previously called Lithium) If you want to build on Confluence, I'd be looking to Questions for Confluence or Community forums

Sub-tasks are a part of items you commit to, they are not individual separate items in themselves. A burn down chart measures delivery against commitment. As an Agile Coach, you can see that means that you do not burn down on sub-tasks The burn-down chart will show time accrued as you log it, but it is not a burn-down

Repeating "support is terrible" at a load of people who are not support, after you have been told that we are not support, does not really add a lot to the conversation. Repeating the screenshots you've already given adds nothing to the conversation. "Here people look and don't help" is wrong and probably putting off a lot…

Whilst I've talked about the principles in general (and not any deep detail), I should also say that Jira mostly asks you to pick the most appropriate and go with it. If you migrate your issues from Jira or Jira Software to Service Desk, then you'll find JSD is built mainly on queues. The queues are expected to be where…

So there's a few problems here. First, we're not support. We are a community of people here to talk about Atlassian stuff. A lot of this is about answering questions when people are curious or stuck with something, but it is not support. When you post here, you're not raising a request, you're asking a question, starting a…

I am sorry, I was not clear - this will only damage the sprints that were created in the board you're looking to delete. Deletion of other boards that are not the originators of the sprints will not affect them. Also, if you do get it wrong, you can still create a board that will show the sprints again, and move issues…

JSU, Automation or both?

It is the last time an issue was amended - transition, edit, comment, whatever the change.

Ok, you'll need a scripting, automation or sync tool to do this on server. Do you have automation, scriptrunner, powerscripts, jmwe or something that might do sync installed already?

For volume of fields used, you can run JQL such as "<field> is not empty" - if it returns 3, you can say people aren't using the field much, if it returns 30,000, you know they are! If you do get a large result, it might also be worth looking at the actual usage - if it's a select list, you'll probably want to consider a…

The last column has always how Jira sees "done" in Scrum and Kanban boards. The green colour is from the status category, but that does not tell the board an issue is "done"

Ok, look beneath "shared-home" in there.

There should be. Confluence has an "auto save" that runs every few minutes. This only saves page type objects (pages, blogs and a couple of other things, but not attachments or images being created by drawing apps for example), but it means that there is a "draft" of your page you can revert to in most cases. I'm not sure…

Yes, it would render the sprints unusable, that's why it suggests ending them before deleting the board. While it won't delete the sprints themselves, it will mean they can't be finished, so you'll end up with hanging sprints.

Ok, you say "document", but we need to know what that is in "confluence speak" - an attachment? A whole page? A space? Part of a page?

Ok, we need to know exactly what is missing? I don't mean things like the actual content (if you knew that, you'd be able to recreate it worst case), but is it a huge page, a set of pages, a load of attachments, an entire space? Also, how have you lost it? Were you editing a page, clicked save and got an error and lost it…

It depends entirely on your networking. It is quite a simple trick though. Imagine your portal is on portal.somewhere.atlassian.net but your home web site is on somewhere.ours.com. You want to give your customers a "mask" of portal.somewhere.ours.com You can either get your site admins to set up your dns so that…

There's no way to do this. A burndown, by definition, is commitment vs delivery for a sprint. Without the sprint, there's no frame of reference for it. There's nothing wrong with having non-sprint issues, but you can't expect to do sprint activity or reporting on them!

Lots of times, there's not a lot you can do other than wait for the vendor.

How did you "move a story to trash"? Did you use "delete" from the options menu or is there some form of bin/trash you have in your project/system?

No, but yes, maybe. The question I need to ask is what is your end-user actually raising? Ticket is generally a terrible word to use, and it's made worse in Jira-speak because there are two things to consider, neither of which can be described well by the word "ticket". In Jira, there are "issues". These can have a range…

>My question is, can I just reassign the workflow Yes, you can. But it is a bit complex. Workflows are associated indirectly with issue types. It is done with the workflow scheme that you associate to the project. These say "in this project, for each issue type, use this workflow" So, the easiest way to make the change is…

Welcome to the community! That's a very very long essay, but a very very short getting-started might be: All of these things deal with a stream of incoming items of work that need some form of attention and probably action. The grouped name for these items is "issues" in Jira, so that's what I'll use here. The items/issues…

The creator of the issue will be the owner of the account you are using to authorise the action in the API - that's the whole point of the creator field, to trap who created it.

Is project WM20 using one of the five related schemes listed in the second screenshot? Might WM20-131 already be a Storybook?

Welcome to the community! No, you can't do this as described, but it is not because of a lack of functionality. The Kanban card IS the issue, there's nothing to "link". A board is not a separate container for issues or cards (projects are a container for issues). A board is a view of a selection of issues. A card is a view…

Ah, I didn't look that far down, I just saw the "columns only" and thought "business board". I'll try to remember to check TMP as well next time!