Nic Brough -Adaptavist- Expert

The rich text editor in Jira is not a small fragment of code you can just copy out to use in other systems, it's an integrated and non-modular, you'd have to add all the libraries and supporting functions to your application.

Welcome to the Community! This sounds like a problem with Copado - my guess is that it is trying to match up users in Jira with its own user list by relying on the user's email address instead of a unique identifier. You'll need to take this to Copado (or the authors of your sync process) to ask them if they can implement…

The three services you have that are greyed out and inactive are scripted services, built with Scriptrunner. My best guess is that you've uninstalled or deactivated the Scriptrunner app (either by disabling it, or not licencing it)

Are you sending the emails to one address or copying them to many addresses?

This looks like you've made some customisations to the email in Jira (it's nowhere near a standard layout) How have you done this? It is the root of the problem - the ei8n line looks like it's totally wrong (for a start, it seems to be looking at the issue key, not the field)

Welcome to the Community! I'm afraid that if you've lost access to an email address, you've barred yourself from being able to use anything it was used to access before. You've got three things you could do: * Regain access to the email you had before * Ask your admins to change your account/email to another one * If you…

Ok, what app are you using to provide that field?

There are no licences for a subscription, these are two very different payment and access models. When a subscription ends, your right to use the services you are no longer paying for ceases, and Atlassian do what most others do - shut down your access to that service.

The decision to drop the server version of the Atlassian products was made many years ago, and was purely a commercial decision. The world is moving to large localised systems or the Cloud and there's a rapidly shrinking market for the in-between options such as Atlassian's "server" options. There is no guarantee that an…

If there's no problem here, why are you trying to do this? Your user has asked to duplicate data they already have into another field. Why? Of what use is this? They would not have asked if they did not have a problem with it. So what is that problem?

The only way to do this would be to duplicate the work-logs. This would make a nonsense of your time-tracking if you do global reporting, because you'd be double-counting any developer's logs when they worked on issues that arise from help desk calls. I would recommend doing this in your reporting, not in the tracking…

There is no way to do this, a portal is a view of a single project

The problem is that you have a filter that does not include sub-tasks. Boards can only show you the issues you choose to view, with the filter. You say "I am unable to amend the filter", but you have not explained why you can not. All I can tell you in this case is that you need to fix your filter.

I think that one is more "English" than "British" - it would be named, and celebrated, very differently in Ireland, Scotland and Wales!

You'll need to raise a support request with Atlassian to see if it can still be enabled for your system. https://support.atlassian.com/contact is the starting point for that.

The house I grew up in had one of these in the garden. My first cat and I took naps under it, the family ate the fruit, I climbed, and fell out of it, many many times, and and and... But I have a soft-spot for the trees in: I think the trees have been replanted because my memory says they were a lot taller and taking over…

Welcome to the Community! I'm very fond of editing the workflow and adding the "condition" called "Sub-Task Blocking Condition" (probably because it's been in Jira as long as sub-tasks have). This condition lets you select a list of status that all the sub-tasks must be in before their parent can be moved through the…

It can cause issues if you don't understand how the server works with the directories. It's not quite as simple as this, but think of each user account, wherever they are from as having a unique identifier inside the Jira data, as well as an identifier in each directory that might not be unique in Jira. This is usually…

Welcome to the Community! How are you storing the page "status"?

Most of this should be reported from your user directory, not from Jira. But you've got a huge hole in the reporting - you throw in "Access permissions" as a single line, but do you understand that this could land you with tens of thousands of lines of results? For every user?

What does the rest of the errors say the problem is?

What do you mean by "classification"?

You'll need to explain the question more - what has IFTTT got to do with Confluence here?

Admin -> Issues -> Custom fields - the admin can click "add" and they'll get asked about field type. Select number or numeric and fill in the rest (name etc)

There is no issue in the software, it's not a limitation. As discussed in the conversation attached to the answer, sub-tasks are part of their stories, not independent work items.

Welcome to the Community! Time-tracking is a complex field, you don't just get "time tracking" on-screen when you add it. Does your user see "original estimate", "work logged" and "time remaining"?

The tags are part of the content, so you'll need your external system to understand them, or have an extract process that knows how to remove them.

You can't assign issues to groups fortunately, so I assume your "assignee group" is a custom field of some sort. You can create an automation that has something like: * Trigger: issue created * Condition: issue field condition: Summary contains <string> * Action: edit field: set assignee group (you'll want to repeat 2 and…

Welcome to the Atlassian Community! You can't do this. Not because the function isn't there, but because it's logically impossible. You can't have a page that does not have a parent (for the top-level pages, the space is the parent). A child page can only belong to one parent. So whenever you are looking at a page, you…

I am Groot. (Google translate: Do I count?)