Nic Brough -Adaptavist- Expert

I'm sorry, but "the user wants to do this" does not tell us what problem they are trying to solve. You can do it with Scriptrunner, I'm just questioning the point. The data is in the history and you can still visit the old issue key and find where it has gone to.

Welcome to the Atlassian Community! Just so we don't leave you hanging with no answer. You are unlikely to get any help with this from the Atlassian Community - most of us are here to use Atlassian more rather than less, and most of the experience is in migrating in the opposite direction - upgrading from Azure boards to…

Welcome to the Atlassian Community! Confluence doesn't have a concept of directories. When you're working with files, all you do is attach them to pages (content). Pages can have a hierarchy, so you can do something like a directory - attachments on page A could be seen as a directory within page B, when page B is the…

It's not opinions, I am trying to explain why it works this way. I'm sorry it doesn't meet what you think you need, but I can't do anything about it beyond explaining. Structure is not categorisation, you either need to find a tool that tries to conflate the two, or accept that they're not the same thing.

So? You don't need to categorise everything. "Hasn't been categorised / doesn't really fit / not actually sure" is a valid category, and so is "we've put it in several categories" A tree structure is for focus and navigation, it's got nothing to do with categorisation. It's for drilling down to the detail that someone…

Quite the opposite. You can categorise pages with labels, page properties or space categories/labels. Your question is about getting stuff into the "right" place in the tree, which is something you should allow. That's not categorisation.

This is probably worth following up on the question that has an answer marked correct - where are you stuck on that answer? https://community.atlassian.com/t5/Jira-Software-questions/Do-Jira-Reports-only-acknowledge-the-Done-status/qaq-p/1947949

Welcome to the Atlassian Community! You can't add Confluence apps to Jira, and vice-versa. However, this particular app is a Jira app, not a Confluence one. But it only has a Server version, it is not for Cloud (or even Data Center)

Go to the service desk project, and hit "project settings" -> Request type -> <your request type to edit> -> Issue view (as a tab)

The problem here is that there are (still) many varying definitions of "progress". You need a clear definition of something before you can measure it.

Welcome to the Atlassian Community! Your code is not JQL, can we assume you are trying to replicate this in JQL? If so, then the basic JQL you can start with will do "show me issues created between date X and date Y". This comes out as created >= date X and created <= date Y For an example with fixed dates, "show me the…

You can't re-index projects on Cloud, it handles all of that for you automatically.

There's a couple of layers to this, and some of it means that I want to explain a little bit of Jira-speak to frame it a bit. You say " It is a mandatory field, required select at least one option before transitioning incident ticket to "complete" status." In Jira, a mandatory field is one that is mandatory from the start…

Yes. And you can't do it if you block people from creating pages in the right place. Preventing people creating pages in (potentially) the "wrong" place is a technical answer that does not help you with logical or consistent structure. It's an anti-pattern, likely to make more of a mess than a free-for-all because more…

Yes, but the question was "Who is Atlassian". Yes, the body of the question mentions lost passwords, but it also asks who Atlassian is again, tells us they have used Trello, they got an email from Atlassian, and that they "want their Trello back". That all probably needs more information before we can say what is…

Our long-experienced community members have gone through Atlassian rebranding things several times - Jira 2 (and I think, but can't be sure, Jira 1) had "plugins". They got rebranded to "add-ons" and then "apps". To be fair, they're not strictly the same thing. Plugins and add-ons are a sub-set of Apps. Apps are "things…

This doesn't look like an error, it just looks like you have not upgraded the system you are looking at.

Your screenshot is showing us a "team-managed project". These can only have one issue type at the sub-task level, and it is called "sub-task". If you look to the left of your screen, you can see the issue types you've created for the project, and sub-task is showing as already having been added. You don't create sub-tasks…

A two dimensional filter gadget should be able to do what you need, so I think we need to look at "I didn't get the result I want". But a simple "issue statistics" gadget sounds like the answer. You've said "calculate the total number of bugs I have on my project and the total number of bugs assigned to each Dev" Set it up…

Those two problems are not really problems. A backlog is a list of issues, ranked into the team's desired order of getting stuff done, and expected to change often. (You can order it by other things, but, well, don't. It makes the backlog pretty useless) The important thing here is that the rank of an issue is global. So,…

It could be useful, but there is an immediate problem with it - how does <any random Jira you pick> know what a "bug" means to that system? It looks easy enough if the system has an explicit "Bug" issue type, but even then, your bugs might be base issues, or sub-tasks. And if you implement one button for it, why not other…

Ugh, this sentence reads poorly, but I don't know how to improve it without it turning into a long-winded paragraph: By "type of average", do you mean: mean, median and mode? If so, then I'm afraid the answer is "you can't". The averages the reports and gadgets show are hard-coded as part of what the report is for. Mostly,…

You should change your processes so that you don't have either type of issue you've described. Type 1 - you should be tracking non-sprint work somewhere outside the sprint. These are not sprint-able items. Type 2 - Actually, not so much of a problem, you could leave them in the backlog, but look at why they're never going…

Welcome to the Atlassian Community! To get access to a Confluence system, you usually need to ask the owners / administrators. If you've downloaded Confluence and you want access to your own install of it, you have to run through the installation, during which it will set up the admin account with you. Could you explain…

Welcome to the Atlassian Community! Yes. A board is a view of a selection of issues, it is not a container for them. If you set up two board's filters such that they both include the same issue, then it will be "shared" by the boards.

Welcome to the Atlassian Community! No, there's no way to stop people creating pages in a space if you have given them create page permissions. That's one of the points of a wiki - you have the flexibility to collaborate properly!

It can if you install the Automation app to support automations. There are other apps that allow you to write scripts or update fields automatically. I do want to question the desire for this though. What problem would duplicating the project key solve? The duplicate is utterly redundant plan text. I can't think of any use…

Welcome to the Atlassian Community! As it was stated on your account management pages, Atlassian is the owner and service provider of Trello. It has been for 5 years. Trello uses Atlassian accounts as the user directory by default. What do you mean by "give me Trello back"?

The method of creation is not important here. How are you going to adjust your board filter so that it pulls in the sub-tasks you want to see?

Welcome to the Atlassian Community! While what I think you're trying to do is eminently possible in Jira, I don't think you're looking at doing it in a way that works in Jira. This may be down to language though. In Jira, a "column" is a group of status that tell you where an issue is in its lifecycle. It is absolutely not…