Nic Brough -Adaptavist- Expert

I'm afraid that's not an option. Whatever you do about this, some of your humans will need to stop their broken behaviours. You have a lot of options, including these basic ones (which you might adopt more than one of) * Educating the people raising the issues * Come up with some way of identifying when the users are doing…

Welcome to the Atlassian Community! I'm afraid there is none - there's a good story about it from 2019 that still stands true at https://community.atlassian.com/t5/Jira-questions/Custom-JQL-function-plugin-for-Jira-Cloud/qaq-p/995602 Even Scriptrunner can't do it, we had to build a separate search module so that we could…

I don't understand why cascading select lists do not solve the problem. Your requirement is pretty much the specification for a cascading select list.

It's not a "bug", it's working as it is intended to Done issues should be in the last column to be seen as done. I suspect the issues that you say are moving to the next sprint despite being in the last column have open sub-tasks. You need to get all the sub-tasks into the done column as well. You don't have to move done…

Please see https://community.atlassian.com/t5/Jira-Align-questions/What-a-demo-on-jira-align/qaq-p/2148585

That's not important, you need to look at what is going wrong when you try to install Jira Software via "manage applications". When you click on "install/upgrade" in there, what do you get in the atlassian-jira.log in the home directory?

Welcome to the Atlassian Community! Short answer is "no" - a working process does not include moving issues to other projects. If you're working Scrum, then your team will have a scrum board, in which they are running the sprints. A board is a selection of issues, it's not a part of a project, so all you need to do is set…

Welcome to the Atlassian Community! You are going to need to give us a lot more context - what is the script? Where is it running? What is it for?

Welcome to the Atlassian Community! I think you may be in the wrong place - I don't recognise "PayTrace" as an Atlassian system. I think you may have clicked on "help with the documentation / issue tracking system PayTrace uses" instead of "help with PayTrace"

Hmm. Could you give us a screenshot?

Welcome to the Atlassian Community! Most of your problems are probably human problems, not problems with the software, and they don't really have technical fixes >The first challenge is that an email that is addressed to two different projects only ends up creating an issue in one of the projects. How are you "addressing…

One of these should do the trick - https://library.adaptavist.com/search?page=1&products=jira&platforms=cloud&term=field

Nope, that's not right. You have missed the point that the boards are a representative view for each team, not a view of everything. >As far as the Development team are concerned, this issue is done and should be represented as such in their Sprint report. The problem is - IT WON'T. It absolutely will. If the issue is in…

It looks like you have not enabled Oauth on both ends.

I would say that the issues that are still closed, over two weeks ago, have been amended (edited, commented on, etc) within the last two weeks.

Ideally, compare the two lists and pick on an issue that appears in one, but not the other. What, exactly, are the links on that issue?

This is the same question as already answered at https://community.atlassian.com/t5/Jira-Software-questions/Bugs-on-closed-sprints/qaq-p/2190452#U2190532

You'll need to make "completed" the last column. To keep it clean and simple, I would map your "cancelled" status into the last column too, instead of having its own. "Done" on a board means "the team have nothing else to do with this issue", and that's what both your "complete" and "cancelled" status imply!

Welcome to the Community! This sounds like your board is misconfigured. I suspect the column "completed" is not the column that tells Jira that an issue is "done". It is not the last (rightmost) column.

Welcome to the Atlassian Community! Are you logged in with the right account? When did you last use it?

Ah, the joys of running SQL against a Jira database. It's a horrible thing to do. I'm afraid your SQL won't work. You're never going to get any results from it, even if it is correct. You can't look for empty custom fields this way, because the data is not there, and you can't search for something that isn't there.…

Welcome to the Atlassian Community! You could have a 1:1 customer:project ration, or you could use project categories as customers, or you could name the customer on individual issues, or you could create boards that map to customers.

Business projects could be team or company managed. Could go into the project and look to the bottom of the left-hand panel, it will say which one of the two the projects are set up as.

We do not have enough information about your installation or what you have been doing to be able to help you yet. Let's start with the basics. Where, exactly, is (was) your old 7.13 Jira installed? Was it really C:\Program Files\Atlassian\JIRA ? Then, how did you run the installer? Download, run it, and tell it to look…

What are the types of the two projects you have moved the issue between? Are they both company-managed or team-managed? Or is it a mix?

The installers install the correct version of Java as part of the install, so the next thing I would look at is how the environment is configured. Why is it pointing to a system installation of Java?

Welcome to the Atlassian Community! Log into the id system with the private account and go to the preferences, there is a delete option in there. Direct link is https://id.atlassian.com/manage-profile/account-preferences If your account "owns" any products, you will find you need to cancel them before you can delete the…

Welcome to the Atlassian Community! This may be down to the type of project you are using. Have a look to the bottom of the column on the left of your page - it'll tell you whether the project is team or company managed. If you are in a team-managed project, it's simple - these do not support different types of sub-task…

Ok, so you will be able to find the site under https://admin.atlassian.com and look at the "products". As the technical owner of the site, you should be able to add yourself back into the site access from there.

Welcome to the Atlassian Community! Most of us wouldn't have a project per vacancy, we'd probably do each vacancy as an issue in a single vacancy project. But we don't know your process, so I don't really want to question that. Sharing of workflows depends on the project type. If your projects are team-managed, then you…