Nic Brough -Adaptavist- Expert

This looks like your "create thread" option is being provided by an app - Jira doesn't have a thread function natively. Maybe your new Jira does not have the app installed?

The whole point of a backlog is that the team sees the whole thing in the same way. So there's no way to do this.

When you say "marked done", do you mean that they are in the last column on the board?

In Jira Service Management, there are two layers to anything a customer raises. Jira uses "issue types" to control a lot of the configuration (what screens are used, what fields are seen, what workflows are followed). Issues are the core of Jira, they are the things your people work on. It uses the project the issues are…

Welcome to the Atlassian Community! Not natively, no. The move function is coded to keep the process as simple as possible, it only asks the users for a new status (or other field values) if the old issue has a value that is not valid in the new issue type, and that field is mandatory. You will need to write your own…

What load is reindexing imposing on your server? Increasing the threads may not be the right answer, you need to look at why it is slow first. With 10 threads for example, are your CPUs all busy? If so, then changing the threads is going to do precisely nothing - there's no CPU to parallelise the work on to.

Welcome to the Atlassian Community! No, it would not make sense to do this (beyond "can see board"). Boards are not issue containers, there's no way to make permissions for them consistent. You have to do all of this at the project level, because the projects are the issue containers. But that includes allowing people to…

Welcome to the Atlassian Community! Only Jira administrators can create projects. You'll need to ask your admins to create a project for you (and make you the project administrator for it, I would guess)

Welcome to the Atlassian Community! You will need to talk to the administrators of the Confluence system behind it. Please note that this is not a Cloud system, and we know less about it than you do! 

Yes, that's correct, you'll need to talk to your admins, they will be able to grant access at some level to your guests.

I said I'd be ok with it, but I'm not an Atlassian product owner. The requests I've found are all closed with "won't fix" and I doubt they'll be re-opened as most people don't need or want it.

Not a backlog item, no, just a pile of issues with "closed, won't fix" type resolutions.

https://jira.atlassian.com/browse/CONFSERVER-11194 and https://jira.atlassian.com/browse/CONFCLOUD-48324 are the two best explained ones I see

Jira does not have a per-user report like this (because it's not how you should be doing scrum, and it's actually illegal to do user monitoring like this in some of the marketplaces (countries) that Atlassian sells into). The closest you can get is a "workload report", from the project's reporting panel, which is aimed at…

Yes, I'm sorry, but there's no way to change the way the keys work in Jira (it would have to be redesigned and rewritten, almost from scratch, to accommodate this) But you could import your keys into a custom field so you can find and map things more easily. Your idea of importing them as labels is a good option, but I…

Yes, there are some. When you are looking through them, do not neglect the ones that talk about "sprints" (if you have Jira software). A sprint can use any (absolute) number as an estimate, so you might find there are reports or gadgets that can be pointed at your number field and give you some more options. There are also…

Welcome to the Atlassian Community! I'm afraid you can't do this. Jira always creates issues in projects with sequential keys, you can not define your own. The reason you can map the key in CSV is so you can use the CSV to update the existing issues, but it will be ignored when importing new ones. The only trick you can…

No, percentages are a ratio, not a unit. They are not suitable for tracking work (but they can be very useful as a report) But you are using them as a unit, and if you want to call your units a percentage, that's up to you. But you are going to run into a case where they're not going to work as percentages at some point.…

Welcome to the Atlassian Community! No, Atlassian only offers discounts to educational and charitable organisations that are secular (amongst other rules). See https://www.atlassian.com/licensing/purchase-licensing#pricing-discounts

I think I missed the longer comment before - another leader pinged me about it being marked as spam (which they undid and then told me), my last comment was about the "another reason for multiple workflows" only. In response to the previous de-spammed one; Jira has been used by a lot of people who simply need an issue…

Welcome to the Atlassian Community! Your "move to an end status" (the status in green) transitions do not contain either * A screen that has the resolution on it * A post function that sets the resolution field Don't do both, the post function will destroy what the users select, wasting their time. (I'd also note that your…

Scrtiprunner scripted fields do not have a "select list" template, because they won't contain options. The options in a select list are an a Jira object in their own right, and the point of a select list is that people get to choose them. The point of a scripted field is that people do not get to choose them. You can do…

The lock file is not the backup, it's a flag created during the backup process to tell you that the backup is not finished. There's no backup data in it.

I'm afraid not. The pagid is unique to a page, but it doesn't actually have any hierarchy directly tied to it. The Copy call only has the unique id to work with, it can't know that you want something in a different space.

Welcome to the Atlassian Community! Yes, it can, it's on the list of SAML providers - see https://support.atlassian.com/security-and-access-policies/docs/configure-saml-single-sign-on-with-an-identity-provider/

That's what I said earlier. Percentages are not a unit though, they are a ratio, and you can't usefully use them for reporting anything other than that ratio.

Is that true for every possible user? In real life, it's not. %'s are not suitable for tracking, only numbers that represent a value.

There is no function for it in Khoros, but the Atlassian Community team have it on the to-do list, as Jack says. To "follow" someone for now, all you can do is visit their profile to see what they've been posting recently.

If you've got Scriptrunner, as the automation tool @Ste Wright suggests, then the script at https://library.adaptavist.com/entity/copy-field-value-from-linked-issue is almost what you need. Shouldn't be hard to reverse it so that it updates the fields on the linked issues instead of the current one.

You can't downgrade a Jira that far (in some cases, you can't do it at all). You may find you can downgrade to Jira 9.0, but you won't be able to go further. The database has been upgraded to the 9.4 schema, and there's no code to revert it to previous version. If you're ok to go down to 9.0, then you can change the build…