Nic Brough -Adaptavist- Expert

Using a percentage here makes it impossible to report. You need to be measuring progress / work in consistent numbers that mean the same thing. (50% of my week's work is not going to be 50% of your week's work). Once you've moved to a proper estimate and/or work-log, (hours, days, story points, etc), you'll be able to use…

Welcome to the Atlassian Community! A burn down chart is for displaying the sprint's velocity, which is a measure of completion, not time logged. That's in the red line. The green line is the time logged, shown as a useful convenience. You'll notice it's almost a mirror image of the red (red is, in your case, the issues…

If that support system is bringing you back here, or to KB pages, then you do not have a supported licence - it's either outdated or you are on a "starter" licence (10 users). If that's the case, you won't be able to open a support issue, all you've got is "community support", which means asking us here. If that's the…

I think that looks like one of my old answers. Scriptrunner does not actually do the re-indexing itself, it calls the re-index function in Jira for the list of issues you give it. So it has the same risks as using the Jira re-index function. A re-index is exactly what it says it is - it removes the old index data and…

And field contexts and screens and field configurations?

Data Center and Cloud are very different pieces of software and are developed independently. As far as I can tell, there's no intention of bringing the Cloud issue view to DC. (Certainly not to server, as it's going away)

You will need to restore the database from the backup you took before you made the database changes. You should never write to a Jira database - if Jira is running, you will destroy your data, no matter what the change, and if it is offline, there's a very high chance you will destroy it because the database is complex and…

These are not adverts, one is a suggestion, the other an access display. Under the recommendations, you can turn it off by clicking on the ... next to it and hitting "remove recommendations" Under the "switch to", you can get rid of the unwanted applications by removing your access to the applications.

To change the status of an issue, you must transition it. Why is this a problem for you? If you can't transition an issue to the status you want directly, then your workflow is wrong. Ask your admins to change it.

The field is a question about what you are trying to upload to the marketplace. It's asking about what type of app you are uploading. After answering the main question, it then asks you to provide the detail of what you want to upload.

Apps like Exalate need to have a user to be able to perform actions and show that the action was performed by the app. The Atlassian Cloud will create app-specific accounts when you subscribe to the app. They're hidden because they are not real users (and don't count towards your licence numbers) Rootly is an integration,…

That is not a good reason for multiple workflows, it's a good reason to configure your boards correctly, and use different issue types with more simple workflows.

Move does not transition issues, it does indeed edit the status directly. But it only does it when the target issue type has a workflow that does not contain the current status of the issue, so that it makes the data compatible with the new issue type settings. To change the status of an issue, you must transition it. Why…

Yes, you can get close to that. Create or edit a page, and use the "layout" function in the editing menu, which can create a section with 2 or 3 columns in it. You can then use panels to create your "cards", and the content within a panel can include your icons, links and lines. Panels are not highly flexible though, you…

Welcome to the Atlassian Community! No, the production licence is for production only. It is illegal (breaches your contract with Atlassian) to use it for a second system, whatever it is for. You could use a development system though - one created by the Atlassian SDK has time-bombed licences - they will run for a short…

Welcome to the Atlassian Community! Jira doesn't have a "don't send me email notifications" function, so I am not sure that you are actually looking at Jira here. Jira sends emails out based on the project settings, one type of project uses shared "notification schemes" to have common "send email to X when Y happens" and…

This was a post by an AI 'bot that has no understanding of Jira, please, ignore it for now, we're trying to get rid of all of them.

Welcome to the Atlassian Community! I have to apologise for this question, I would love that I do not have to ask, but I am completely stuck. What is JBCF?

Welcome to the Atlassian Community! To use an active directory in Atlassian Cloud, you need to hook it up to Atlassian Access.

Yes, that's why you need to decide on standardise or segment. If you segment, you have to assume that you can't do simple reporting. If you standardise, you have to assume there's a lack of flexibility. There's a reasonably simple scale here - both standardisation and segmentation can work really well, but most of us need…

Welcome to the Atlassian Community! No, there's no way to do this directly, the control of issues going into sprints is done by person, not fields. I can think of a couple of (slightly clunky) ways to do this off a field though. Assuming you create a workflow that's broadly New -> ready for dev -> in progress -> done Then…

Are your hours the sprint statistic? Feeding into the sprint's velocity?

You don't really need to know the deep detail of it, I suspect you are asking because you keep seeing it in scripts. All it really does is give a script a way to create the "manager" type objects that they almost always need. For example, if I want to do something with projects, like get a list of archived ones, I'll…

It makes sense because the vast majority of web users use it the same way my parents do, albeit massively more than mum! I've got no problem with "open in new tab" as an optional setting, as long as every link has a visual indicator that it's going to happen, it's a personal setting (not inflicted on me by the author or…

This looks like an inexperienced administrator has added a nonsense resolution to your list of resolutions, and then someone has set it on your issue. Talk to your admins about correcting the list of resolutions.

You don't have site administration rights, only user admin, you'll need to talk to your site administrators.

What do you mean by "output screen"? I know I am thinking and talking in Jira-speak, but I can't logically map "output screen" onto a Jira (reporting) function, so I do not know what you might mean here. Sticking with the "jira speak", a context is "what projects and/or issue types this is for" and those fields are locked…

No, you will need a scripting or custom app to do this.

Yes, AI postings are getting more common, and it's really really annoying. You can do the email send with Butler (the built-in automation tool), but as far as I can tell, the message is fixed, it's not the card content. I think there are power-ups that can send the content though, one of my colleagues is using Sendboard…

I'm afraid that post was made by a 'bot that does not understand Confluence. Please ignore it.