Nic Brough -Adaptavist- Expert

Welcome to the Atlassian Community! Have a look at project B's project settings - I think people may have turned off some of the features.

Welcome to the Atlassian Community! What are you finding unclear? There are two places to look - first at the costs of Jira Cloud, and then at the costs of the app you are interested in. They have a "tell us how many users and we'll give you a price" calculators. I've picked Jira Software and Zephyr Squad here as examples,…

Sorry, but no, it's not: I suspect you may have missed that it is a select-list field here. Their options are not rendered as HTML, just plain text.

Yes, spot on!

Thanks for pointing that out @Trudy P Claspill @[deleted] I apologise for the stuff about post-functions - that only applies to company-managed projects. Trudy pointing to the check-mark in your team-managed projects is what I should have said. But yes, as I said earlier - On your sprint boards, an issue is only considered…

Welcome to the Atlassian Community! You can't just drop in an untested library and hope it's going to work, especially if it's a newer major release version. It is going to fail. Your only realistic option is an upgrade.

Ahh, that would explain it, yes. Yes, you should still worry about resolutions, but you can keep it simple and mostly hidden. Earlier, I said "you set and clear resolution at the right times in the lifecycle." The most simple solution is to add "set resolution to fixed" as a post-function to any transition from an "open"…

Um, that json is part of an automation...

Yes, that's a good reason to ask. Maybe they updated part of it, like the password, or maybe you have an external user directory and something there changed?

Welcome to the Atlassian Community! There's no easy way to work this out because the keys that belong to other accounts should not be shared. If you shared the key with someone or used it with a different account, you should already know who it is. If someone gave you the key, you would need to ask them. If you have no…

Welcome to the Atlassian Community! Do you have 12+ issue types set up? And usable in that project?

Ah, if you're going to be effective with Jira, you really need to use Resolution. I won't bore you with the full essay (or the history of how we got here), but you always need to be thinking of Status and Resolution in Jira. Jira only considers an issue to be done (resolved) when it has a resolution set. Any resolution…

Welcome to the Atlassian Community! Ok, there's a long and dull story about how we ended up here, but... If you are on JSM Premium, then you have access to "Assets" (formerly called "Insight", please forgive people if they say that instead - it's a moderately recent change and we're not all used to it yet) This module is…

@David A is right - the last updated date is the last time data for the account was changed (name, email, etc), it's not a record of any activity.

Ok, that won't work. The SAFe hierarchy lowest 4 levels and Jira's 3 layer scheme have a bit of a conflict. SAFe Jira Epic Feature Epic Story Issue (but you can have many types, called whatever you like. They're all perfectly SAFe stories) Sub-tasksSub-tasks (again, many names) Epics in Jira are a special case. If you…

No, those are Status in your workflow. Resolution is a totally independent field. It is intended as a very brief reason why you have closed ("resolved") an issue - you'll see values like "done", "fixed", "cancelled", and "duplicate" - all a short reason for "we're not going to spend any more time on this" Status shows…

It hasn't changed in the last 12 years - Atlassian are not going to do this. It leads to a really messy and inconsistent experience. They tried something similar a while ago with just the favicons, and got shot down in flames by the end-users. You can do it on a server version, but be prepared for some intricate coding -…

Ah, I think I have found it. Your script appears to be for adding up story points from links on to a field on the current issue. But not just adding - accumulating. When issue-123 is resolved, add the story points to Epic-456's running total. i.e. total completed story points += linked sp Nothing wrong with that, but it's…

The Java API allows it because it is not the layer where protection against doing dumb things is. Just because an API lets you do something, does not mean you ever should. And I know how to script around the protection you've found in your delete-other-things code, it's not as hard as it looks, the API is just a bit more…

I get the job description. Could it need your cache cleaning?

I've seen SR used to alias activeSprints() aliased on to openSprints() so the users could remember! You can also use completedSprints(), and futureSprints() (defined in the backlog, but not started),

Welcome to the Atlassian Community! First, define "integrate". Unless you can clearly define what you want from an "integration", there's no way to point you to a best/cheapest "solution". Once you have a broad definition, you can choose whether your solution should be implemented in Jira, or Service Now, or both. Only…

Welcome to the Atlassian Community! Story points are a simple number field (using the number range "searcher"), so you can search for things like "(SP < x and SP > y) or SP = z" For your query though, you probably want "sprint = sprint-xyz and story points > 0"

I'm afraid repeating the stuff I've said I do not understand does not help me at all. Please, tell us what you are doing? (Or trying to do) "Run" tells me nothing, or what you're doing in Scriptrunner, or what the trigger for this task is.

I think I know what this is, but I do not want to bore you with it until I am sure. Can you confirm: As a user, can you go into an issue in a status before Closed, and * see "actual end" is on screen * edit the fields * transition to closed * Does it pop up a transition screen? * If so, is "actual end" on it? * Now it is…

Welcome to the Atlassian Community! Take a step back, there's something you should know before you try to do this. Boards are not containers of issues, they are a view of a selection. (Projects contain issues). Issues do not "move from one board to another". When they appear to, it is because the boards have different…

I'm trying to establish what you have configured that makes it behave that way, not talking about what you're trying to achieve. Can you explain what happens if you try to create an issue with a blank epic link? How does it tell you that you need to enter a link?

Welcome to the Atlassian Community! Unlik*e the other Atlassian products, you don't just buy Jira Align. The software is built for large complex organisation, and it's nowhere near as simple as "buy it, use it, expand it to other teams". You can get pricing from https://www.atlassian.com/software/jira/align/pricing but…

Welcome to the Atlassian Community! The error message about 4.0 is not actually the problem here. It's just a warning that Confluence 4 and above simply can't read backups from versions l, 2, or 3. The storage format completely changed, and the code to upgrade it was hard enough to write, let alone duplicate it all into…

Ok, I was a bit confused because you said "i want to make 'EPIC LINK' field required also in edit" You can do that really easily - set the field mandatory in the field configuration. To do "mandatory on create, but not edit", there are a couple of ways to do that, and I do not know which one you might be using: * you have…