Nic Brough -Adaptavist- Expert

Yep, that works really well. It also gives you the freedom to work differently in the other projects without loosing track of the sub-tasks causing the work in the other project.

Jira used to render attached emails, but only ones that were very simply formatted. To do it, you have to build a rendering function, and as emails have become more complex, and Jira is not an email client, it's been dropped. Jira expects to work with emails via the email channel and email handlers directly, it's not…

I'm completely stuck on how to replicate this on Cloud (I've seen a similar behaviour once with a "force a dark theme" extension for Chrome, but I wasn't looking at Jira). Inspecting the code in my Cloud system gives me similar CSS, but not what you are getting. ._19pk1lyp div[data-read-view-fit-container-width] {…

The top layer of the problem is that Jira can't contact itself on its base url. It's likely to be the SSL, but there can be other reasons (firewalls or poor server network setup).

And/Or won't solve that problem, so I'm not sure why you mention it here. I am thinking about what my community wants, did you read any of the earlier conversations?

Welcome to the Atlassian Community! This is not a good idea, it sounds like you do not really have a use for a backlog. The point of a backlog is to let your team plan what they are going to be doing next. Not just force it on them because of some arbitrary field. If you think this is a good idea, I suspect what you really…

What type of program? Where does it run? At what point in the cycle does it kick in?

So what are you coding to do this?

I am sorry, I do not understand what an "issue group" is, or what "when creating a link through an issue group, only one issue type can be selected first" means. Could you explain a little more please?

It looks like you have not tried to use it yet.

To change the workflows a project uses, you change the workflow scheme. Either edit the existing one (which may affect other projects), or create a new one and edit that. You said you'd already created a new scheme, and amended it to map the workflows you want on to the issue types. So all you need to do next is swap the…

Welcome to the Atlassian Community! There is nothing you can do beyond using a different name, or going to the other company and asking them to move to another domain.

Start at https://developer.atlassian.com/cloud/

The mandatory flag in the field configuration makes a field mandatory for the whole lifecycle of the issues - a user will need to fill it on Create, and will not be able to leave it blank during edit or transition. Mandatory does not mean "has to change on every edit", it just means "can not be left blank, or blanked out"…

Welcome to the Atlassian Community! This suggests that customfield 10064 is a select list that does not have an option for CAPEX.

Under no circumstances should you delete anything from Jira using Scriptrunner if the UI won't let you do it. Or even change anything. You will break your system. Scriptrunner is very powerful and gives you access to functions (in Server/DC) that let you break things in interesting ways. I've spent a lot of the last 15…

Welcome to the Atlassian Community! Bug fixing and support are usually done by using issue types intended for non-development or project work! Whether you include them in the same project as your development work is a harder question, I can't really help you with that without knowing a bit more about your processes. Mostly…

The trick is to take lots of small pages and aggregate them into a "long version". As an example, create four pages: * Alice's page* Some stuff about Alice's work * Bob's page* Some stuff about Bob's work * Charlie's page* Some stuff about Charlie's work * Team page* {metadata} * {Table of content} * A quick intro to the…

Welcome to the Atlassian Community! Please, stop SHOUTING - it is hard to read, and some people find it rude. For Trello pricing estimates, see https://trello.com/en/pricing --- ¡Bienvenido a la comunidad de Atlassian! Por favor, deja de GRITAR, es difícil de leer y algunas personas lo encuentran grosero. Para obtener…

This is something that is going to have to go to Atlassian, we need to be digging into the logs, which we, as Cloud customers, can't do.

No, the word "global" in there means what it says. They are genuinely global permissions, because they are not project permissions.

It's taken a long time to persuade Atlassian to support even the basics of Behaviours on Cloud. We've not got mandatory/optional fields done, and there's a limited list of field types Behaviours works with. We're working with Atlassian to get the structures we need to be enabled, but there's no point in trying to do it…

It is not clear what you are doing. Could you explain in more detail please? Scriptrunner does not need you to be clicking anything. What are these URLs you are clicking on? Could you step us through exactly what the trigger for this process is and what you are doing? For example * I click on a button * A SR script runs *…

That's a difficult one. In theory, what should happen in the background is that two email inboxes get a copy of the email, the two different Jira email handlers are reading two different places, so they only see one, and you should get two requests created, one in each project. Question though -- what is the subject of the…

Fabio is suggesting that you look again at your project lead group. Imagine you've got Alice, Bob and Charlie, and they are all in the project leads group. Set up Global permission to create shared objects: group (project leads) Global permission to bulk edit: group (project leads) Permission scheme(s): Project Admin =…

Comments do not go into the history, so you're not able to read them with the changeHistoryManager. You'll need to use commentManager to find the latest comment on the issue, and then compare it with date you find in the change history to work out which of the last update and last comment is the later one!

Ok, so either you don't have permission to create attachments in the space, or your login is incorrect.

When using multiple boards, there are some important things to bear in mind. A board is effectively the same thing as a "team" - it's a team's view of what they are all doing. Jira Align actually goes as far as not to have any distinction between them - if you can work on issues shown on a particular board, then you are…

Absolutely! That's one of the things Status is for - telling you where an issue is in the flow. The status category is for three of the four possible generalised meta-status "not started", "in progress (even if stalled)", and "needs no more work" (The fourth won't show, because it's for "not created the item yet" and…

Ok, so your "next" transition can only happen after the issue has been created, and that includes attaching things to it. So that suggests that something is going wrong in the copy for this type of issue. It worries me that you say the attachments only appear after you perform the next transition. That suggests something…