Nic Brough -Adaptavist- Expert

Welcome to the Atlassian Community! You will need to install it on a machine (server, VM, cloud service like AWS) that is exposed to the internet so that people can use a browser or REST calls to connect to it. Be aware that Jira server is going away soon - you will need to move to Jira Data Center (similar set up - you…

Welcome to the Atlassian Community! Atlassian is a company that provides software aimed mainly at organisations that do development and project management. There's are systems for issue tracking, project management, source control, documentation, continuous integration, and several other related things. They also have a…

See https://sourcetreeapp.com

This only works if you want to make the issue completely uneditable by all the users. You can leave stuff like comment, log work, and transition working for them, but they will not be able to amend any data on the issue.

The lack of history means that this is being done at the time of creation - it's not a listener or automation. With no components defined we can rule out component-lead functions. That leaves me with * A post-function on the "create issue" transition * The current project lead not being an assignable user (and "allow…

I would always recommend going to the latest long-term-support version, 7.19 at the moment. I am guessing you were looking at Jira when you found 9.6 though, not Confluence? Also, with a Server licence, you can upgrade to any version released before the end of your licence, so if you were to jump to 7.19 now, and Atlassian…

As @Brant Schroeder - no native function. There are three apps in the marketplace though (and one of them is from Adaptavist, so yes, blatant plug for it!)

Welcome to the Atlassian Community! My guess is that you embedded a URL link to the page that has moved (https://myorg.org/wiki/display/SPACE/old+page+name), instead of using Confluence's internal page linking [SPACE:Old Page Name]. Confluence would have to search and replace every page in it to be able to do that with a…

The backlog does not list issues that its parent board considers "done", but it is not looking at the status (directly), status category or resolution. On a board, an issue is "done" only when it is in the last (rightmost) column on the board. So, check the board configuration - is your "done" status in the last column?

Welcome to the Atlassian Community! Yes, the parent link really is just a pointer to another issue. Jira doesn't embed data into links or references, it just points to the target issue. It's actually up to the report (or screen, or display) to extract data from the target at the other end of a link if it needs it. Which…

Welcome to the Atlassian Community! The best way to do this is to log in as another admin, and remove the old colleague from (at least) the admin role. If you do not have another admin, then find at least two people who should be admins (a main and a backup in case main goes missing like they have here), and get in touch…

Thank you for clarifying all of that! Yes, I know the main question was around modifying the searches, but yes, you're right that it is a "hard no". The only way to fix your reports and searches is to be accurate in your use of resolved/unresolved. Most of us take the simple approach - set resolution as an issue enters a…

Um. No. > to think of 1 story point as 1 day. Some people don't agree with this but I don't really understand why - eventually the story point estimate is converted to time This completely misses the point of using story points. They do not get "converted to time". If you're using them properly, it's normal to see hundreds…

And as I typed that, I remembered one. Have a look at Scroll Viewport, I think it can do this (although, if I'm remembering the bit I saw ages ago, it's still basically doing it with hidden sub-pages)

Yep, I can't find an app or documented js/css hack that might do this, so you'll need to ask the admins how they've done it.

Again, Jira OR Confluence? They are totally separate products. When you can tell us which one you are using, you may also need to explain what you have added to the application to enable approvals to be done. Plain Jira Config? App for Jira? App for Confluence? The approval stuff built into Jira Service Management?

Welcome to the Atlassian Community! Given the need for reporting KPIs by location, I would probably start with a look at keeping the three helpdesk separate. This is likely to be better for your customers because it keeps the numbers of problems they see smaller and they'll be more relatable to local people. But I would…

Welcome to the Atlassian Community! I think you mean JQL, not jquery - jquery is a javascript library, not Jira's query language. I'm also going to assume your "resolution status" means "resolution" ("resolution status" is a useless phrase in Jira - we have to ask "which one do you mean, status or resolution?" They're two…

Yes, the whole point of scripted fields is that they are calculated, not entered. There is no way to create a custom scripted-field that accepts input, the raison d'etre for each is a direct contradiction. Add a normal enterable custom field, and then script a calculated field based on that.

What types of field is the Behaviour trying to work with? Number, Date/time, version, user-picker, etc? Is it one from an app?

Yes, I do mean the include macro. It's never going to navigate within the current page. The page tree is a page tree, not a document heading tree (that's the "table of contents" macro) There's no way you can do what you are describing, the side bar only contains a page-tree.

see my comment from Sep 12

No, as I said, the searches don't have a context to work with. They have no choice but to offer all options.

I thought this was the case. Your automation is trying to edit an uneditable issue. Automations happen after transitions, so your Automation is trying to update an issue in "completed (and hence un-editable)" state. You either need to provide an exemption to the "cannot edit in this status" workflow property, or move the…

It is a default option already. The ID-based and the tiny URLs are always available. But human-friendly URLs are, well, more human-friendly. > the links keep breaking as headings get renamed Eh? No they don't. If you use proper internal links rather than URLs, they are rendered with the new names when you rename or move…

The error you are getting is in the conversation happening over the network, which should be: * Confluence: Hi, Database. Can you do this for me? Here are my credentials; x/y/z * Database: Hi, yes, here's the result (assuming credentials ok) * Confluence: <goes on to next task> What's actually happening is: * Confluence:…

Sorry, it's "configure board" in TMPs - it'll take you to a screen called "columns and statuses"

I am sorry, I should have emphasised the "at the moment" I'm not shunning it at all, I'm just pointing out that it's nowhere near as clever (and hence useful) as a lot of its proponents are saying it is. >One major advantage of ChatGPT is its ability to understand natural language, That's a huge fallacy. It does not…

Sorry, what do you mean by "access mail server" - what is that in Jira?

Yes, both systems I use reguarly have been flipped over. Can't replicate it in either (in either browser I use)