Nic Brough -Adaptavist- Expert

Sorry, missed a bit out. I don't think your field has an option for {CAPEX}. I think it does for CAPEX - try removing the braces.

Welcome to the Atlassian Community! You can only remove status from inactive workflows because active workflows may have issues in that status, and it would be a nightmare to have to migrate during a workflow editing session. * Copy the workflow you want to remove the status from* Edit the new copy, removing the status *…

Welcome to the Atlassian Community! Software boards are not project boards, they're visible to anyone who has permission to see them. The projects that the users might be using is irrelevant. Have a look at the "sharing" for each of the boards. (Project boards do work like that though - they are locked to a project and can…

Yes, you can use different contexts, but you won't be able to stop the search from making suggestions. Searches do not run in a project context, so Jira has no way to know which context you might want to be using.

It's quite hard to do this sort of thing because Jira is very much focussed on the issues. But * Not ideal, but go to the list of projects, sort by project lead and page through it until you find yourself. * "category = alpha" will find you all issues in projects belonging to the category "alpha", stick that in a "filter…

That makes sense, but actually, I wouldn't put the "components" on the Epics at all (not as the same field as the Stories are doing). I would * Define a single-select field to identify your "component", and use it on all issues at the story level (it could indeed be the Team instead of "component". I'm using "component" to…

Yes, team-managed functions simplify this (and a lot of other stuff that makes them pretty much isolated, and not useful for an enterprise). Go to the board and edit the column settings. You can tick one of the columns to have them set a resolution automatically. (There's a way to get many columns resolved, but it's best…

The question was about Cloud, not server (where you are strongly recommended never too use this function as it's a security hole)

Welcome to the Atlassian Community! You will need to ask the space administrators why you have been restricted from the page, or removed from the space.

No, I'm afraid that's not accurate. You can only have one workflow per issue type, an issue type can never have more than one workflow. But you can share workflows. You need one workflow scheme, which has up to 13 lines saying "for this issue type, use workflow X". I've said 13 because you mention 12 workflows - because…

Start by deciding if you want to use more Scrum or Kanban. Kanban boards do not do estimates, velocity, or sprints. Scrum boards do not do throughputs. Then start with a Scrum board (unless you really are right at the Kanban end). It's easier to make a Scrum board be more Kanban-like than it is to make a Kanban board more…

This suggests you already had 68,000 issues in project B. Is that right? If not, then what do the pre-existing issues in the project look like?

Resolution is set in two ways: A post-function sets a fixed resolution during a transition. In your screenshots, I would recommend using "set resolution to abandoned" on any transition into the abandoned status. Or "duplicate" if you have a "close due to duplicate" transition. Transitions can have a screen associated with…

I tend to use a mix of Bamboo, Bitbucket-pipelines, and Jenkins when those two are not the best for a project. Haven't had a look at Bitbucket-runners yet.

Welcome to the Atlassian Community! It is worth understanding the underlying Jira user structures here. An account identifies a user to Jira. Jira needs this for tracking what people do, who is assigned to what, who to email, who can do what in various places and so on. To do this, it needs a user directory to work with (a…

The actual value of the resolution is not important. You could call your Resolutions done, complete, deaded, duplicate, Bob, Kevin, Stuart, Mr Flibble, or even "unresolved", and the issue will be seen as "resolved" by Jira. It's a simple "filled or clear" binary flag.

Ok, good, no quick filters. Have you managed to find an issue that should be on the board, but is not?

Yes, I understand what you are doing. I need you to tell me what is actually happening, step by step, as I asked before.

Yes, Assets has import functions - https://support.atlassian.com/jira-service-management-cloud/docs/import-a-csv-file-into-insight/ But I'd take a look at the Lansweeper app @Cassandra Lloyd Lansweeper mentioned - https://marketplace.atlassian.com/apps/1229828/lansweeper-app-for-jira?hosting=cloud&tab=overview

Welcome to the Atlassian Community! The problem here is that part of your system is trying to use HTTP and the other part HTTPS. It is easier to explain with a simple example (this is roughly what I have at home): * Jira, running on HTTP on a server* The Tomcat connector is set up to understand that it is running behind a…

Welcome to the Atlassian Community! There are some, but you need to define what you think of as "progress". Many look at it as a "percentage of completion", but a percentage is not a value, it is a ratio measure, and not useful as a directly entered progress measure. The question is what are you measuring? Number of issues…

Welcome to the Atlassian Community! I think your burndown chart is showing you two different metrics here. I suspect the burndown is based on your "estimate" field, measured in story points, and the "Remaining" is a time measure from a second time-based estimate. The burndown is showing that because a lot of people like to…

I am not sure how else to explain it - projects contain issues, boards are a view of a selection. Again, the project type is just a template, but it really doesn't matter because you can change it later. But as you're trying to do sprints, you will find it a lot easier to start with a Scrum project, rather than have to go…

I think you've hit on the only answer. The page tree truly is a page tree. Table of contents works off headings (your sections), but it goes into the content of the page, not the tree. Create the following set of pages, nested: * Main* Section 1 * Section 2 * Section 3 Now, instead of putting content into Main, you can…

No, this does not include versions, Confluence only reports on the current version.

https://support.atlassian.com/contact

I am sorry, I do not understand what you are looking for. Forget the database, what would your report look like? A list of groups? With what other data?

Ah, ok. I'm not sure I understand, so I'll list out the two things I think you might be looking for. I've nested these with indentation, I hope that makes sense * Epics* User story* Sub tasks * Dev tasks * Sub tasks Or * Epics* User story* Dev tasks * Sub tasks Jira Software supports the first one automatically, and you…

I think I know what this is. Atlassian recommend that you have, at most, 500 issues on a board. But they cap all their searches at 1,000. A column is one search, it is doing "the board filter + and status in (<status mapped into the column>)" That explains the column with only 1,000. I suspect the 706 is because there is…

The screen you show us is about the levels in the hierarchy, it is not about the issue types. Go to admin -> issues -> issue types - you will be able to add new base-issue types and sub-tasks there. Once you've added the ones you want, go back to the hierarchy screen, and promote some of the base-level types to your Test…