Brant Schroeder Community Champion

I would suggest clearing your cache since in the past there have been users using Chrome that this occurred and was fixed with a quick cache clear. If that does not work then check this out as it is most likely the issue…

Cloud In Atlassian Cloud, the maximum licensed user count is 5,000 users (Confluence, Jira Core, Jira Software). For Jira Service Desk Cloud, there is no limit on the number of 'customers'. For licensed users (in Jira Service Desk this would be the "agents" role) you can have up to 5,000 licensed agents.…

You can learn more here: https://confluence.atlassian.com/servicedeskserver0316/managing-service-desk-notifications-961789275.html I believe that the individuals getting 2 notifications is do to this: You can make the change if you are a JIRA admin by going to Applications -> JIRA Service Desk Notifications

Met Navin Sridhar in training session!

You will need to work with the team that manages the firewall rules associated with those VPNs

You can also look at adding tempo budgets for more complex tracking and reporting.

You can create a filter, must allow the users in each group to see the filter, for each of the items listed above and then have individuals subscribe to the filter to get notifications daily listing the filter results in a single email.

Sub-Tasks in Service Desk should not send out external service desk communications since you can not associate a request type with them. Any communication that is going out is due to the notification scheme on the project. These would go out to watchers, assignee and reporter (if the reporter has a JIRA license or a…

On the issues that you are resolving is a resolution being set?

You are correct that the CHANGED operator is available for the following fields: Assignee, Fix Version, Priority, Reporter, Resolution and Status For what you are asking to do you might look at a plugin like JQL Search Extension…

Sounds like the photo is to large. I don't know what the maximum size is but you should try using a smaller image and see if that helps. If not then you might try a different browser and see if it is a cache issue.

Have you looked at Tempo's API https://tempo-io.github.io/tempo-api-docs/?__hstc=107193373.8f6a48d0989d62c29e14816036c04c4e.1554674421722.1554674421722.1554674421722.1&__hssc=107193373.1.1554674421724&__hsfp=585454406&hsutk=8f6a48d0989d62c29e14816036c04c4e

Access works across all your Atlassian cloud products and domains so you can manage users and security policies in one simple place. The cost is based on each user. If you have a user that accesses 3 different products you still only pay for a single user license.

Shane, A workflow scheme can have multiple workflows associated with it and will allow you to associate the workflow with one or many issue types. Sounds like you have it figured out.

Philip I can not find anything specifically but I would suspect that you will have to do an incremental since you had to going up to 7. I believe that this would be the upgrade path: 5.2.5 > 7.0.11 > 7.13.x > 8.0.2 (You might be able to skip 7.13.x) Here's the upgrade documentation:…

When you click them do you get an error? I would suggest re-indexing.

Check your firewall rules. This is usually the culprit. You should be able to see if it is getting blocked in the logs.

You just need to add the new issue types to the projects issue type scheme and the workflow to the projects workflow scheme. Once you add the new workflow the the workflow scheme you can associate the issue types with the proper workflow.…

You might look at Jira's delivered functionality of create linked issue. I don't know if it will copy the custom fields but it would be worth checking before purchasing a plugin. https://confluence.atlassian.com/jiracoreserver073/linking-issues-861257339.html

You can use a plugin such as scriptrunner to add a workflow process to generate a duplicate issue. From what you are describing it sounds like you have a single project and multiple boards. If that is the case you can adjust the filter that the board uses to pull in the issues that have technical information on them.…

Earned multiple badges last month but the March badge never applied :(

Since the style is being applied inline I might need a little more code to get this to work but will give it a try. Place this in your announcement banner. <style> fieldset:disabled #descriptionmodule .mod-content fieldset:disabled {opacity: 1.0 !important} </style>

I can not read the error message but I think that this might be the issue - https://confluence.atlassian.com/confkb/unable-to-edit-any-pages-in-confluence-6-x-due-to-collaborative-editing-867362716.html?_ga=2.174383457.216037376.1496757070-1991059631.1493377944

Have you reindexed since the directory change?

You could use custom CSS. If you can provide a code snippet of the HTML by using inspect element I could help you out.

Mike - I don't believe that there is anyway for you to change the page in cloud. I am assuming that you have already set your default language -https://confluence.atlassian.com/cloud/set-the-default-language-873871361.html This might get you to French but you would most likely still have the same issue translating back to…

You can use the old DB method. Change everything back and follow the directions here: https://confluence.atlassian.com/conf64/restore-passwords-to-recover-admin-user-rights-936511358.html This takes a little more work but should work.

I would assume so. Since it is installed as a service I believe you will want to start it as such. Have you given that a try?

What OS are you running on and is it installed as a service?

What version of confluence are you running?