Brant Schroeder Community Champion

Patches and stickers. The patches look nice attached to your summit backpack.

I would suggest submitting an Atlassian support ticket - https://support.atlassian.com/contact/

Sounds like your user directories were not setup correctly so proper permissions were not applying to the users account. Glad you got it working.

If your license is valid, you do not have a proxy and it is not a cache issue then you should create a support ticket with atlassian. https://support.atlassian.com/contact/ they will be able to review logs you submit to them.

Are you running a reverse proxy? If so can you validate all of your proxy settings are correct. Also you can test on the server an not go through the proxy to see if it is a proxy issue.

Are you hosted on linux?

You would need to follow the steps in the second link to identify if that is an issue for you or not. In order to do that you have to have access to the DB

You will need to follow these steps: * Add a custom event to the system (e.g. 'Issue Awaiting QA'). * Configure the notification scheme to send an email when the custom event is fired. * Configure the workflow transition post function to fire the custom event. If you created the even in the system and you associated it…

You should also take a look at this - https://confluence.atlassian.com/confkb/creating-new-page-or-space-loads-forever-744329880.html

https://confluence.atlassian.com/confkb/unable-to-create-pages-or-spaces-the-popup-loads-forever-after-confluence-upgrade-to-5-x-or-6-x-330793034.html

Is your instance behind a proxy? If yes then try this: * Is your base URL reconfigured now for the domain name you are using? https://confluence.atlassian.com/doc/configuring-the-server-base-url-148592.html * Can you check your server.xml file to see what connector ports Tomcat is expecting to use? This file is located in…

I hope not. the thing that is nice is that Atlassian does provide free trials so take advantage of them to better see if their tools meet you needs.

I am not sure if Atlassian has such an offering. You can go here: https://www.atlassian.com/government to contact a government representative that could help you with your specific needs.

To use Jira you do have to pay for it after your free trial is over. There are other agile and project management tools that might be free and you might be able to integrate bit bucket into since it is just a Git repository. What those are I am not sure of or if they exist. But if it is Jira that you would like to use you…

Have you cleared your browser cache to make sure that is not the issue?

Please try clearing you browsers cache. Sometimes after an upgrade the JavaScript needs to be cleared so the newer version will load.

Did you follow these steps to update your license after purchasing a new one? https://confluence.atlassian.com/doc/managing-your-confluence-license-313467774.html

You can create a filter and your users can subscribe to that filter. https://confluence.atlassian.com/jiracoreserver0713/working-with-search-results-964984590.html You can then use worklogDate to determine which issues have met you time amount and timeestimate is = 0.

1. Atlassian has different hosted solutions for the same product. If you look at the information you provided it actually references Jira Software Integration. The Jira Software Integration allows you to connect bitbucket cloud to Jira Server. Jira Server is a self managed solution that is hosted on-premise and has it's…

Do you have a test environment that you can recreate the issue in? If so please disable the Email This Issue app and see if the issue goes away. If it does then you pinpointed the problem and you can then make configuration changes to ensure that emails are not going out twice.

Are you using any apps that do something with emails? (Post function in workflows, automations, etc.)

Just announced 10,000 users (Confluence, Jira Core, Jira Software) at Summit 2019.

Listen to Customers

I stopped by re:solution to discuss SSO integration between Okta and Atlassian. I will be downloading and testing in the near future. https://marketplace.atlassian.com/apps/1212130/saml-single-sign-on-sso-jira-saml-sso?hosting=server&tab=overview Also stopped by AWS to discuss their Atlassian solutions. I was really…

I also got some stickers.

I run server so no early access for me. The changes are excellent and I can't wait for them to be introduced to server. I think that the changes really help service desk agents do what they want to do better and that is to help people. Now the question is when will this be available in the community instance so I can play…

I also learned exams were harder than I expected. Even though I passed I wish I would have studied. Will be studying more for my next exam.

Summit is the best. Take some time to watch an excellent session JIRA Customization: Find the perfect balance.

Loading up with the best swag of all, community patches.

I learned that I better forget all the aps that I have been using to accomplish configuration, workflow, time tracking, etc. in JIRA when you go to take an exam. Everything needs to be vanilla. It has been fun to review the product as delivered and remember how great it is out of the box.