Brant Schroeder Community Champion

We recently went through the same thing and is all I can say is it depends on the flexibility you provide the end user, teams, project admins, etc and the policies you have in place. For example we require each department to use a standard methodology on projects. The department can tweak the the core framework but it…

Have you followed the instructions here: https://confluence.atlassian.com/jirakb/unable-to-connect-to-the-mail-server-due-to-google-2-step-verification-675187910.html

You will need to have an application link setup between your Jira and Confluence instance. Once that is done you can register external gadgets to get this functionality. This is for Server. This is not available in OnDemand since this's part of External Gadgets and per Restricted Functions in Atlassian OnDemand External…

I have seen this occur when the email account is configured to have an alias or a rule that routes the mail differently. Have you compared mail settings between the two accounts to make sure that they match?

Looks as though running as root is causing your errors above, you will need to run Confluence as a non-root user. There are details when setting up Confluence which allows you to set the Confluence user and password. Here are further details in regards to this: Running Confluence as a service means that Confluence will…

At the top of the confluence page when it is linked to a Jira issue or multiple issues it will show a link that you can click to display the linked issues.

You are only limited by the number of accounts you can have in the cloud. (2,000, 5,000) depending on plan. Managing restrictions at the space level can be tedious since you have to set the permissions for each user each time. If they are being added to a group then it is one step to get them setup. Managing the group will…

Nice

Initiating, planning, executing, monitoring, controlling and closing large and complex projects and doing it on-time, on-budget and successfully. I get to do something new constantly, deal with new issues, meet new people and have a great time doing all of it. The people I work with are great which makes it even better.

Excellent Goal!

You can find the panel macro in the Confluence editor, choose Insert > Other Macros. Additional information can be found here: https://confluence.atlassian.com/confcloud/panel-macro-724765265.html

Would labels work for you. You can apply labels to issues and they can be used on all projects. You can apply multiple labels to a single issue. The labels can the be reported off of. 

Confluence Server and Coud have separate and distinct code base. So a backup in cloud can not be recovered in Server. You can migrate the data from cloud to server by following these steps. https://confluence.atlassian.com/confcloud/migrate-from-confluence-cloud-to-server-724765578.html

You should be able to retrieve the Jira local user directory administrator account on server. This will allow you to login and troubleshoot your crowd user directory settings. You can find out more here: https://confluence.atlassian.com/jira/retrieving-the-jira-administrator-192836.html

Jose, There is no out of the box Confluence specific vulnerability checker tool. There are security tools like wireshark, metasploit, snort, etc. that you can use to check a wide variety of vulnerabilities and could be used for certain Confluence vulnerabilities. you would however need to know how to use them and configure…

Mike, At the bottom of the page, https://confluence.atlassian.com/jirakb/migrating-from-jira-server-to-jira-cloud-779160826.html?_ga=2.97869343.1490493315.1556202877-1785046573.1549295491, you will see "Was this helpful?" and next to that "Provide feedback about the article." The best place to provide a suggested edit is…

Glad to hear you figured it out.

I am assuming that you are using cloud. In cloud you have to make the change in your Atlassian account, you can find information in the document at the bottom of the page. https://confluence.atlassian.com/jirasoftwarecloud/managing-your-user-profile-764478256.html If you are using server you can get instructions…

Not through delivered functionality. If I go to the attachment link and right click to find the url, I can copy it and use it as a weblink on the other page. This allows you to link to an attachment on another page but not gracefully and can break if the attachment is deleted. I know that there are some attachment plugins…

I believe these two articles will help you out. https://itops-testing-cdn.atlassian.com/jirakb/how-to-bulk-import-custom-field-values-for-certain-types-of-custom-field-827123935.html https://itops-testing-cdn.atlassian.com/adminjiraserver/importing-data-from-csv-938847533.html

Here is a great document with steps on moving from HSQL to another database: https://confluence.atlassian.com/jirakb/jira-how-to-migrate-from-hsql-database-to-an-external-database-295308246.html Here is also some additional information about DB connections…

Here is a great document with steps on moving from HSQL to another database: https://confluence.atlassian.com/jirakb/jira-how-to-migrate-from-hsql-database-to-an-external-database-295308246.html Here is also some additional information about DB connections…

If the resolution is not set before an issue is closed then you will have to reopen the issue to be able to edit it and set the resolution. The resolution should be set as part of the workflow. There are several ways to do this, the most common being to add the resolution to the post function of the transition to closing…

Rich can you provide a little more information. Are you trying to create an issue in the customer portal, through the service desk project by raising a request, using the standard Jira create button in the top bar, or all three? Can you explain how your LDAP is setup? Also how is the service desk setup, can anyone with an…

Are you on Server or Cloud?

I see what you are talking about. It does lay the steps out a little better in the old documentation. You should click on the link at the bottom to provide feedback to Atlassian. you can take a similar approach with the version 8 documentation. * Back up (follow steps under that section) * Download Jira (follow steps under…

You are correct that the API does not support exports. What you would want to do is export the space and then once the space has been restored on B you could use the API to push content changes to server B. Here is information on how to restore a space from export on…

Since the document covers multiple types of migrations/upgrades there are cases where you would want to stop the previous instance. If you migrating to a new application server and a new database then you do not need to turn off the existing instance to complete the steps. You might want to turn it off to prevent users…

The article that you referenced does have all the steps needed to complete the migration. You will need to click some of the links to get the all the steps needed to complete the process. (XML backup for example) If you have specific questions about the steps or something is not clear you can post those here and we can…

You can find your sen by following instructions here: https://confluence.atlassian.com/support/how-to-find-your-support-entitlement-number-sen-229840018.html