Brant Schroeder Community Champion

You can follow these steps to set the home page: * Go to the space and choose Space tools > Overview from the bottom of the sidebar. * Choose Edit Space Details. * Enter the page you want use in the Home page field then choose Save.

You can use this: ( assignee = currentUser() OR reporter = currentUser() OR comment ~ currentUser() OR description ~ currentUser() OR summary ~ currentUser() OR text ~ currentUser() ) AND NOT resolved <= -1w I took off project since you want it to show every project.

@XIANG FU Welcome to the atlassian community. This article will help you resolve the issue: https://confluence.atlassian.com/jirakb/outbound-mail-fails-to-send-in-jira-server-due-to-read-timed-out-error-240193685.html This usually occurs when there is a firewall rule in-place. I would start there and ensure that the port…

Great to hear that. Can you accept the answer so others know the solution if they have the issue.

Michael, Welcome to the Atlassian Community. If you visit the marketplace there are several apps related to OneDrive, AWS and Google Drive. The AWS apps are not what you are looking for but the Google Drive and OneDrive may work but I am doubtful since they usually connect to your companies drive environment and not your…

Alexandros, You can follow the steps here to migrate a copy of the application to a new server. You will want to copy the DB as well. I would make sure that there are firewall rules in place preventing the Application Server from reaching the PROD DB. Make sure you change the DB connection string and other configuration to…

Joao, If you are moving them to a different project you can run into information loss. You can loose custom field or field information if they are not associated with the project. so if I had a custom field on project A but did not have it associated with the archive project and I move it that information would not be…

I believe that your page property needs to be adjusted. Make sure that the column header is on the left (these are the property names to display) and the values on the right. Example below.

Can you make sure that you have enough Ram allocated to the Jira application. How much ram does the computer have? How much do you have allocated to Jira? You can change the amount by following the directions here: https://confluence.atlassian.com/adminjiraserver/increasing-jira-application-memory-938847654.html

Please clear your browsers cache and see if that helps. https://clear-my-cache.com/en/windows.html

Under project settings you will need to go to Automation. Here you will need to create a new automation. It should look like this.

Welcome aboard.

Is this happening on all cards or just this one? If is happening on all cards is it happening on just one board or all of them?

Haley, It seems like the something is out of sync. Are you positive that this card has attachments on it? Can you add an attachment and see if you can see the other 2 or if the count updates to 1.

It is odd that you are getting redirected back to community. Select technical issues and bugs in the what can we help you with. Select Jira as the product then self or 3rd party hosted. You can then enter your sen and fill out the support ticket.

Does the license still have support? Can you download upgrades?

There is no number that I know of. Do you have an active license? What type of license do you have?

If you would like to contact support you will need to go here: https://support.atlassian.com/contact/ and submit a support issue. This is the community which is made up of Atlassian users.

Haley, When you click the card the attachments no longer show? I am wondering if something is just messed up with the GUI. Can you delete your cache and see if that resolves your issue.

Laszlo, Sounds good. If you change your mind and want to see if you can fix the issue let me know.

I was not able to find any for cloud. On server you can turn on additional logging and query it yourself or use Access Log For Jira This is only available on Server version though.

I was able to upload an mp4 file and have it play in all browsers. Can you clear your cache and make sure that is not the issue. If that does not fix the problem then I am wondering if the file is to large. Screen shot of page below.

When you are on the server and do all the same steps it does not work. Have you done any type of trace to ensure that nothing is preventing it. I am wondering if there is a firewall rule or something else causing the 400 error. Are there any limitations to the browser (ie JavaScript disabled) on the server?

Luca, It is something that we did years ago. I tested it and it no longer works. So disabled and inactive users will not show up in the user picker field when you search for them or add them directly to it.

Arthur, I clear my cache for Atlassian cloud products about every two weeks to a month or if something odd is happening. Since the cloud gets updated on a regular basis sometimes the JavaScript that gets cached causes issues but not that often.

Hmm, I believe that this used to work before the removed the multimedia macro. Now I think streaming videos is done through the connector widget but that only pulls them from sites like YouTube. https://support.atlassian.com/confluence-cloud/docs/insert-the-widget-connector-macro/ Let me play around and see if I can find a…

So on your local system if you are incognito mode, not logged in and you use packagist.org to send the rest call it works?

Does the issue have a request type associated with it after it is moved? It will need this for the service desk to function correctly.

Scott, Please submit an issue to customer support. https://support.atlassian.com/contact/