Brant Schroeder Community Champion

Looks like a plugin issue. Sometimes this occurs due to bad plugin cache so I would start there and clear it. https://confluence.atlassian.com/confkb/how-to-clear-confluence-plugins-cache-297664846.html

You are currently in community and we can only do so much. If you have a paid license then you will be able to open a support case where Atlassian techs will be able to help you. Are you on a supported version of mySQL?

@Simon Marchant This is usually done via an app like Power Custom Fields. Do you have anything like that installed?

What version of mySQL are you using? Here is a list of supported platforms. https://confluence.atlassian.com/doc/supported-platforms-207488198.html#SupportedPlatforms-Databases If you are not on a supported DB you will need to update the DB instance first. My guess is that you are on a supported instance and that this is…

I do not know of a specific whitelist of IPs, I would suggest making the rule around the domains, port 80 for HTTP, port 443 for HTTPS and the domain(s): ssl.google-analytics.com www.google-analytics.com

In the link I provided you will want to follow the linux instructions.

@amanda watson Welcome to the community. When you create a template, you're able to add default labels to the template so that they will be applied when you create a page from that template. Otherwise, it's not possible to prompt people to add their own labels. My recommendation would be to use the Instructional Text in…

You should be able to do something like this /* add this to css and add your sites url and remove mysite.com */ a[href*="//"]:not([href*="mysite.com"]) { text-decoration:underline !important; color:blue !important; }

@evan I am assuming you are talking about copying a document from another application like Word. You will need to do an import to get the images to come in. If copying from a web based document then they should come in. What are you specifically coping from?

I would recommend allowing the Google IPs so it can correctly gather analytics information.

Duplicate of https://community.atlassian.com/t5/Confluence-Cloud-questions/GoogleAnalytics%E3%82%A2%E3%83%89%E3%82%AA%E3%83%B3%E3%82%92%E4%BD%BF%E7%94%A8%E3%81%97%E3%81%9F%E9%9A%9B-GoogleAnalytics%E4%B8%8A%E3%81%A7%E3%81%AE%E3%83%9A%E3%83%BC%E3%82%B8%E3%82%BF%E3%82%A4%E3%83%88%E3%83%AB%E3%81%8C-not-set/qaq-p/1628699

@Donna Dalton Welcome to the Atlassian Community. The sprint field shows the sprint that the issue is associated with. I believe the +2 means that the issue is associated with multiple sprints.

@Виктория At this time you can not but you can vote for the enhancement here: https://jira.atlassian.com/browse/CONFSERVER-24570 This app allows you to create sub-tasks https://marketplace.atlassian.com/apps/1222936/issuecreate-for-confluence?hosting=server&tab=overview

@Grant Whitacre I have not heard of any limitations and was not able to find any documentation on it but would assume that there would be performance issues at some point if there are a ton of attachments and comments. I would suggest submitting an issue to Atlassian support and see if they have information on the…

@周慧华 Welcome to community. You can download the latest version 8.15.0 here: https://www.atlassian.com/software/jira/update You can then follow the instructions here to upgrade. https://confluence.atlassian.com/adminjiraserver/upgrading-jira-installer-938846937.html

@Robert Wlodarczyk Welcome to the community. If you have a single product that individuals will be submitting request to I would suggest a single project. This will be easier for your team to monitor and manage work. Customers will be able to submit requests and see their requests but they will not be able to see other…

@knut_nilsen If you mean that you are trying to import issues that have subtasks you can do that by following these instructions. https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/ Go to the section titled creating sub-tasks.

What are you using for your user directory in each instance?

@Herbert Cruz Welcome to the community. I would add the a colleague first as site admin and then the user then remove yourself as site admin. This will allow you to confirm that everything is setup properly in the service management project.

@Teresa Oliver-Merrill Welcome to the community. Labels just provide an additional way to find content. To understand how the search results are ranked you can reference this KB. https://confluence.atlassian.com/confkb/how-do-i-understand-the-ranking-of-confluence-s-search-results-785614686.html

@Alyssa Warren Step two and three handle the critic. If they see value and feel that their opinion matters they are more likely to adopt the tool. 

@Deepali You can use issue security to hide or show issue types on a project. You will need to apply the same issue security scheme across all projects that you want to hide issue types on. https://confluence.atlassian.com/adminjiraserver/configuring-issue-level-security-938847117.html

Is the attachment field listed on the request type you would like it to display on in the portal? You will need to have the attachment field visible to the customer in order for them to see the attachments in the comments.

@Dani Gulledge This feature has not been implemented yet in cloud but you can vote for it here:https://jira.atlassian.com/browse/JSDCLOUD-4086 I believe the app JEMH allows you to do this https://marketplace.atlassian.com/apps/4832/enterprise-mail-handler-for-jira-jemh?hosting=cloud&tab=overview

@IT at Ouachita Hills The portals are configured in order and that is the key in the DB. There would be no way to make the change on the DB side without a lot of work and it is not something that is supported. The only way to do this would be to transfer all the configuration settings from 2 to 1 and from 1 to 2. You could…

@Agnieszka Nowacki Welcome to community. Have you tried running in safe mode to see if it caused by a plugin? (https://confluence.atlassian.com/upm/disabling-and-enabling-apps-273875716.html) What changes did you make before this happened?

Is your dev the same versions, config, etc.

What version of Jira?

Also are you using issue security on any of the projects?

What version of Confluence and Jira are you using?