Brant Schroeder Community Champion

@Victoria Conoly - Interesting, has the issue been resolved then?

It has been escalated. I believe that over time the new editor will improve. You are not the only one who has had this concern.

@Deepak Have you setup an application link between the two applications? Is Jira acting as the user directory for both Confluence and Jira?

@Victoria Conoly Welcome to community. Have you tried a different browser? Is this issue occurring with other users or just your account in all browsers? Does it occur when using incognito mode?

@MK It is very easy to do with a simple click and drag to the other issue. You can learn more here: https://softwareplant.com/jira-bigpicture-dependencies/

@Eric Chen Welcome to community. Here is a great place to get started with best practices from Atlassian. https://confluence.atlassian.com/doc/performance-tuning-130289.html I would also look at the information that they provide for your specific hosted environment as the VM stack configuration, database setup, etc can…

@Gerencia Mercadeo You can follow the steps here: https://support.atlassian.com/jira-cloud-administration/docs/convert-a-project-to-a-different-template-or-type/

@Radim Spetlik Welcome to the community. I can help escalate an issue for you with Atlassian who could set you up with the legacy editor if you like since you are on the free version. Please, keep in mind that doing this will not enable the Legacy Editor as default option for content creation. Also, no new features are…

@Nick Dart Yes, here are some links of available custom fields by project type. https://support.atlassian.com/jira-cloud-administration/docs/custom-fields-types-in-classic-projects/ https://support.atlassian.com/jira-service-management-cloud/docs/available-custom-fields-for-next-gen-service-projects/…

@Michele Harashe Are you using Oauth 2 or just a standard password?

@Robert Bzdafka Go to this page and click the watch button in the upper right hand corner. When the page is updated you will be notified. https://confluence.atlassian.com/bitbucketserver/bitbucket-server-release-notes-872139866.html The better way to get everything you want is to go to your email preferences and subscribe…

@[deleted] Welcome to the community. Yes you can save a workflow in one project and use it in others as a template. I would suggest building out a project with all the settings that you want and calling it project template. You can do this with classic projects and then click the share settings with and existing project…

@Matthew Martin Can you share with me the HTML of the page, specifically just the html of the form and I will be able to give you the CSS.

@Samantha Andrade The Jira application link to Confluence will require authentication. I would suggest using the Jira issue collector since it does not require the individual to have an account in Jira. https://confluence.atlassian.com/adminjiraserver071/using-the-issue-collector-802592637.html Here is a great article…

@Yasuki Fujita You will need to contact support and they will be able to assist you with your request. https://support.atlassian.com/contact/

Maybe that is the issue but I know of a lot of other applications that connect with Jira free plan. I am interested in seeing what Atlassian says on the issue.

@[deleted] In both examples the L1 remains the assignee since we are practicing total ownership. If however someone is out of the office for the day or an extended period there is a queue that other agents use to help move issues forward. The manager also can reassign the issue if needed. the L1 are the only individuals…

Can you unlink and relink the space to see if this updates the permissions.

@Stefan Reinhardt - Have you created a support ticket with Atlassian? https://support.atlassian.com/contact/ If you submit to them you can do a full support zip that they will be able to analyze and give you insights into the issue. In the meantime what are the logs showing on start up?

@Steve Hiner You will need someone from support to look at your account. I will escalate it to Atlassian since you are on the free plan.

Have you tried stopping the confluence service and deleting the app cache to see if this will resolve the issue? https://confluence.atlassian.com/confkb/how-to-clear-confluence-plugins-cache-297664846.html

@[deleted] I have setup several service desks like this and solve the problem multiple ways. Both service desks focused on total ownership of an issue by the L1 agent. The L1 agent remained the assignee in both cases and was responsible for ensuring that the issue was completed. In option one we had an escalate transition.…

@Luca Sorry to hear that you have been down for so long. I am assuming that you have no backup to restore to and are now just looing for a solution to get back online. Do you have a way to make a backup of what you currently have just incase you have additional issues? I would suggest trying to install the 7.11.0 version…

@Zuheb Khan Unfortunately there is not. There was a feature request for this but it ended up not being accepted. https://jira.atlassian.com/browse/JRASERVER-31577

@Assistenza Mind-Mercatis The email I received stated February 28, 2021. I have not seen anything posted anywhere stating otherwise. After you purchase you have 60 days to complete the exam.

@Luca You will need to submit a support issue to Atlassian as it looks like you found a bug in the upgrade that relates to MSSQL and is a syntax error in there DB upgrade script. I have had this happen in the past but it has been a very long time. https://support.atlassian.com/contact/

@Luca - Please see my answer here: https://community.atlassian.com/t5/Confluence-questions/Upgrade-from-7-10-2-to-7-11-1-fails-failed-during-the-SCHEMA/qaq-p/1616762

@Jonathan Golub The change history macro is the only way to get that information on the page. The issue is it shows all of the versions. There is a change request that you can vote for that would allow you to limit it https://jira.atlassian.com/browse/CONFCLOUD-32315

I bet that is it as I do not have that. I would submit an issue to support or upgrade your google analytics.

@david_evans - Welcome to community. I am not sure why it would be set differently clicking the button or via an automation. Others have solved this by adjusting the post function on the workflow. https://community.atlassian.com/t5/Jira-questions/Resolution-date-is-not-set/qaq-p/1020904 I would suggest submitting a support…