Brant Schroeder Community Champion

Forgot to add this so you know what parameters use can use. How to create issues using direct HTML links in Jira Server | Jira | Atlassian Documentation

@Alex Bernardin The only thing I can think of is to create a Jira issue link. In cloud follow these steps: * Go to Projects. * In overflow menu for your project, select Project settings. The URL should now have the project ID. * Still in Project settings, go to Issue types. * Hover over the issue to get its URL, which…

@Robert Bowen Here is all the information you should need. Supported Platforms - Supported Platforms | Confluence Data Center and Server 7.11 | Atlassian Documentation Server Requirements - Server Hardware Requirements Guide | Confluence Data Center and Server 7.11 | Atlassian Documentation Virtual Environment - Running…

@John Slocum Welcome to community. Edited first answer as I thought this was service desk at first. The summary and description are required on software issues. Next gen projects also do not have required fields yet so you will only be able to enforce it through process.

@bridie Welcome to the Atlassian Community. You need to be a project admin and add them to the project. Once they have permissions to the project then they will get emails for that project.

@putla26raj Welcome to community. You will only be able to share one comment on the dashboard just as you can only see a single comment in the JQL. This is done for performance reasons. There is a feature request to get all comments in an export. https://jira.atlassian.com/browse/JRASERVER-8426

The assignee should also create comments on the issue when they send an email to the service desk. As long as they are licensed as an agent and have permissions to the project they will be good to go. The fact that they are the assignee should almost guarantee that.

@aas In the screenshot you shared the log will only be logging warnings and above. Are you having issues that you are hoping to capture? You can change it to info or debug to capture more information.

@Kirsten After upgrading have you cleared your browsers cache. I have seen this rectify JavaScript issues like you are having. If you have done this. Are you seeing the same issue in other browsers? Are other users having the same issue?

sanaz.afshar@netgear.com Welcome to community. I have not used this app but have seen similar issues with others. It usually has to do with resources. If the app is CPU, RAM or DB thread hungry will will cause delays. Have you monitored your server to see how resources are being used? I would suggest taking a look at the…

@Dave Westaway Sorry to hear you are having issues. Could you provide some additional information. Is this on server or cloud? Are you typing or copying content into the comment? What browser are you using? Is this happening in all browsers of just one? Do you have any plugins installed in the browser?

@naagraaju I believe this has some of what you are looking for. https://confluence.atlassian.com/jirakb/retrieve-a-list-of-users-assigned-to-project-roles-in-jira-server-705954232.html you could add p.lead to get project lead out of the project table. You can combine that with this query to get category.…

Kai, I will escalate to Atlassian support. Once question, what logs are you reviewing?

Welcome to community.

@Richard Morgan If an individual replies to an email it should create a comment. There are cases where a user would not be able to reply to an email and this to work. If you have the service desk setup so customers have to be manually added to the service desk then a customer could be cc'd on a request and when they reply…

@[deleted] If you feel that you have found a bug I would suggest contacting WBS Gantt support here: https://ricksoft-support.atlassian.net/servicedesk/customer/portal/3 They will be able to provide additional information and fix any issue in their product. 

@[deleted] Since the service request is completed in the portal you will need to mark it required on the request type. This can be done by selecting required on the drop for classic projects. Or checking the box on next-gen projects.

@[deleted] Welcome to community. There is nothing that I know of at this time that allows you to do that. We got around it by creating a global template that had copy right information at the bottom. We then had to update some pages to have that information. It makes it a challenge since someone can easily forget to put it…

@Jillian Marabut Unfortunately there is no option to make a multi-column checklist at this time. You can however submit a product suggestion here for that: https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440

@Philipp Wieseckel I would suggest setting up a new instance and migrating everything to that. This way you could have a blank slate to start from and test against until you get what you want. All instances will need to be on the same version. Do you have users in multiple directories? (Same email, username, etc.) This…

In your case the the transition title Reject would be what you are changing. This might not make sense to the users to transition to reasons for rejection. The comment field you could put a translation in that would change it but it would be across all projects so that would not work. You could make comment required and…

@Tymoteusz Stępień Welcome to community. I tried to recreate the issue but was not able to. Have you tried clearing the browsers cache to see if it is an old JavaScript issue? Also is it doing this in a different browser such as Chrome?

@[deleted] this should help you understand how it is calculated and then you may want to change your configuration. https://ricksoft-support.atlassian.net/wiki/spaces/WGFJKB/pages/445677718/How+is+the+percent+done+progress+rate+of+parent+issues+calculated

@Gabor Banfai Welcome to community. If Jira does not know where they are from it is going to make the report more difficult. You could use JQL of Reporter in ("name", "name") to do it by user. This would require you to add all users to the JQL which will be time consuming and difficult to maintain but would give you what…

@[deleted] What gantt are you using? In the past on the gantt charts I have used this has occurred when the child tasks do not have any time assigned to them. Then when the parent's time is met then it shows completed.

@Ernie Jennings - A long time ago depending on the version you might have been able to copy the directories back and you could have been OK. There is even a possibility that you could do the same thing now if the versions were close together. I would not recommend it however. There are often changes to the DB that could…

@David Ritchie - Can you take a look at the logs and see if there are any errors? 

@Malik Waqas can you please explain further what you are trying to do or share a screenshot.

@KevinBacon Welcome to community. If you are a space admin you can use the instructions provided above by @Ste Wright to add a page header that will show at the top of all pages. If you would like to have that on the top of every page in the site you will need to add it as a confluence admin in general settings -> header…

@Darshan Rajgor If you are using a next-gen project you will not be able to do this. You can however link the bug to the issue that you would like to associate it with. On a classic project you would have to create a new sub-task type of bug (maybe call it bug subtask) and then add it to the issue type scheme associated…