Brant Schroeder Community Champion

@Olive Sun You are not able to add custom html in cloud. There is a feature request for a banner here that you can vote on. https://jira.atlassian.com/browse/CONFCLOUD-27939 I do know of individuals who have created a image with the announcement and then added it to the header. This will then display at the top of all…

@David Ritchie Welcome to the community. 2 seconds seems short and I am wondering if the space is really small or if the export is erroring out. Is the export creating a Zip file. In the zip file there should be a properties file, an xml file and an attachments folder.

@LAXMI ABHINAV REDDY ARAE Page restrictions will migrate as well as users and groups. So if the user accounts stay the same the restrictions will be enforced. If you have to recreate accounts you will have to add the new user accounts to the groups / page restrictions. I would suggest performing the migration, validating…

@雅 高 Welcome to community. You can use Advance Search Functions You can use the JQL status WAS "In Testing" AFTER "2021/03/18" This will only work on Classic projects and not Next-Gen

@Rajeswari manikumar Welcome to community. Are you using cloud, I am assuming that you are. If that is the case I will escalate this to Atlassian so they can look into it.

@IT Master The you create the filter it should be selecting the issues on the old project. Then when you perform the bulk move you would select the new project. Please let me know if that is not the step you are having issues with.

@Dan Allenby There is nothing like that in the delivered product. I would suggest looking at JEMH. It allows you to customize your notifications and you might be able to do something like that with a scriptlet. https://marketplace.atlassian.com/apps/4832/enterprise-mail-handler-for-jira-jemh?hosting=cloud&tab=support

@tino.gass I would suggest making sure that there is not a firewall on the server that is blocking the connection. Atlassian has a great troubleshooting guide that you should also checkout https://confluence.atlassian.com/kb/application-links-troubleshooting-guide-718668765.html

We will be updating in the next month to 8.16 and I will be able to let you know then. This is good information to have so thanks for posting.

@Darron Welcome to the community. This is something you will have to turn off in your browser. You can Google "Disable autoplay in BROWSER NAME HERE" to get instructions on how to turn this off so they do not play when they are in the filter results.

Great, hope it works out.

@jlee When an issue is resolved in Jira it has a resolution associated with it. The resolution could be something like done or won't do. When you expose a transition to the customer you are given the option to set the resolution. For majority of issues you will leave the resolution the same. If the transition is opening a…

@Ernie Jennings Restoring a backup of the previous version that you have on the test server can be done fairly easily through the steps found here: https://confluence.atlassian.com/conf613/restoring-a-site-964961333.html You will want to install 6.13.14 on a new server and DB and then in the install process restore. You…

@sukhovsa Welcome to the Community. You can use an automation on issue create to check and see who submitted the issue. You can get the free version here. https://marketplace.atlassian.com/apps/1211836/automation-for-jira-server-lite?hosting=server&tab=overview When the issue is created check and see who the reporter is.…

@shashank gupta If you go the the customer notification you can enter a variable there that pulls the name of the individual that made the change ${event.user.name}. If this is already set then you might need to check your automations to ensure that the automation is not kicking off the change an running under the admins…

@Aaron Tilling This was removed in the new editor. I believe it is because the new editor is WYSWIG (What you see is what you get). So technically what you see in the editor is what will post.

@[deleted] - Welcome to community. You can follow these instructions to make the change. It will change it for all users and you will need to be a Jira Admin to make the change. https://support.atlassian.com/jira-cloud-administration/docs/change-the-default-order-for-comments/

@Gustavo Juarez Welcome to the community. In Jira Software you only have the ability to comment on an issue. There are no internal comments like there is in service management. You can apply permissions to comments in software that allow you to restrict a comment to the appropriate audience. You can learn more about…

@Vladislav Markell - So the issue has been resolved?

Can you translate the specific error you are getting for me.

Forgot to mention AuthO is listed as a SAML SSO identity provider in Atlassian's documentation as well. https://support.atlassian.com/security-and-access-policies/docs/configure-saml-single-sign-on-with-an-identity-provider/

@Lore De Raeve Welcome to the community. AuthO uses SAML so you can use it for SSO to login to Confluence Cloud. You will need to to have a subscription to Atlassian Access. You can learn more here. https://support.atlassian.com/security-and-access-policies/docs/configure-saml-single-sign-on-with-an-identity-provider/

@spearmint_man The only other option I can think of is to bulk update the users and reporters from the accounts you will not use to the ones you will use and then disable to other accounts. This will leave a little old information (Comments, History, Etc.) but the accounts will no longer work and you will not be able to…

@Jira Admin Welcome to Community Currently, it's not possible to merge Atlassian accounts. There is an open feature request raised in our external bugs/features tracking system. You can use the steps noted in the workaround instructions provided in the feature request. https://jira.atlassian.com/browse/ID-240 I have also…

@Vladislav Markell Can your colleague access the issues in the Jira project? He will need access to the project in order to see the issues in Confluence.

See my answer here: https://community.atlassian.com/t5/Jira-questions/show-activities-last-7-days-or-end-of-the-week-to-track-the/qaq-p/1649558#U1653225

@Ricardo Gonzalez If you are tracking week to week work and you have Jira Software I would suggest using Sprints. You could place into the sprint each week their work and then when you close out the sprint you would have a history of what was completed each week and would be able to easily go back and see it.

@David White Welcome to community. Unfortunately it is a limitation of Next-Gen projects and has been for sometime. I was not able to find a feature request when I searched but would think that there is one. Regardless I would suggest submitting one here System Dashboard - Create and track feature requests for Atlassian…

@Lewis Gordon Welcome to community. What are you using to define the user as the reporter? Are you using their email address? You will need to use the email address or the Atlassian ID I would suggest using the email address. You can learn more here about importing issues. Import data from a CSV file | Atlassian Support

I will ping Atlassian again to see if they can take a look at your account on their end. Do you have a device that is not a company device you could try it on?