Brant Schroeder Community Champion

@marcos.motta Time tracking is used to track all the time/effort that was put into a given activity. This is the same across all PM applications. Even though you scheduled the meeting for a single hour or estimated a single hour the total time put into completing the issue was 10. I think you just need to consider this…

@Robert Egan Can you make sure that none of these items could be impacting your recovery. This is from the KB. * NOTE: In case you get "Invalid username or password" check the syntax from step 2, for example no space between two parameters or missing quotes. * NOTE: When you have CROWD SSO enabled it may be needed to…

@Ghazanfar Welcome to the Atlassian community The delivered functionality allows you to compare a field to a static or constant value. If you are trying to compare two fields you would need an app like scriptrunner or JSU to accomplish that.

@Nikolay Gladkov On cloud this is delivered functionality. Do the users you are trying to mention have permission to access Confluence and the space you are mentioning them in? Was it working before and stopped working?

@Priyanka Soni Welcome to the Atlassian community The issue type task needs to be part of the issue scheme in the project that you are trying to create the new issue. Can you confirm that it is part of the issues scheme in the project?

@Pier-Olivier Tremblay in addition to what @Mark Segall shared if you know all the manager's email addresses you can use the Invite Customers Link and specify each Email Address for New Customers (space-delimited for multiple addresses; eg email1@domain.com email2@domain.com etc. If you are unable to create a group as Mark…

@Florencia Combale Welcome to the Atlassian community Atlassian has a guide on how to do this in Jira Server over in Importing data from TFS or Visual Studio. These steps are effectively the same as importing into Jira Cloud, provided that you follow the instructions in the Importing data from CSV page for Cloud. That page…

Great, they should be able to provide you with an alter script to run on the DB and fix the scheme issue.

@marcos.motta that is the correct amount of time utilized. If you have a meeting with 10 people for one hour then ten hours of time was used. The only way to get around this would be to not have onlybone person record there time for one hour but this is not an accurate representation of the time utilized to conduct the…

@Pakeer Medi Welcome to the Atlassian community. This is a great place to come and get your questions answered. If you have issue or questions ask away.

@Bhavana Gummadavelli Welcome to the Atlassian community Couple of questions. Do they have access to the space that the page is in? They need this to view or edit a page in that space. Does the page that you provided access to have a parent page? It that page has a parent page does the parent page have restrictions? If it…

@Dave W The only thing I can think of is to make a Confluence report with Jira filters that could summarize the information in the format you are interested in and then you could export it to PDF. If you do not have Confluence then you could look at a reporting app like easybi to construct a report that could be exported.…

@Dave W If you create a filter of all the issues you would like to export (limited to 1000) you can click on the export button in the upper right hand side and it will export the issues in Word format like you attached above for all the issues.

@Michelle Carter Welcome to the Atlassian Community Advanced roadmaps enforce the hierarchy defined in the hierarchy levels. This means that stories have to be part of an epic and that epics can be included in initiatives. You will not be able to have stories directly in initiatives.

@Ben What SQL server are you using? The issue is that the database scheme was not properly updated. I would suggest submitting a support ticket to Atlassian. They will be able to help you with a SQL command to rectify the issue. https://support.atlassian.com/contact/#/

@Grzegorz Hołody since you are on cloud a user could enter proper Atlassian account credentials but it would tell them that they do not have access to your portal. A user can enter an email and password combo that is incorrect and it will just tell them that it is incorrect. I would suggest setting up another Atlassian…

@ARabade Welcome to the Atlassian community JSM utilizes Confluence for its knowledge base. JSM and Confluence are used to provide your knowledge management platform. This is available currently to all customers that are using JSM and Confluence. Below are some helpful articles: *…

@Teddy Czyzewski I am assuming that the issue is occurring on wifi and mobile data, is that correct? When the app opens is the initial login screen loading correctly? Do you have any security apps installed on your device?

@Chris Bakkom if you are trying to create a page that they could just go to and download the app you would need Confluence and create a knowledge base article that you could attach it to. Confluence by default is limited to 100MB this can be…

@Grzegorz Hołody can you share a screenshot? If someone navigates to your portal they should be prompted to login at which point if they do not have access they will be told so.

@Jen T Welcome to the Atlassian community I did not see anything about linking in the documentation. https://docs.stiltsoft.com/hmfc/server-dc/handy-carousel/how-to-use-handy-carousel I would suggest contacting the app creators support…

Should not matter. Have you tried uninstalling and reinstalling the app?

@Jen T Welcome to the Atlassian community Does it do this in all browsers? Is it happening to everyone on your server instance? Have you tried clearing your browsers cache? 

@Teddy Czyzewski If you go to Settings - Cellular - Use cellular data for - scroll down to Safari - is it toggled OFF?

@IT Support I am assuming you installed a fresh instance of Confluence and got that up and running. I am also assuming you copied files from the old instance. All the files you copied most likely have permissions set on them by the old server. You will just need to make sure that they can be read on the new server by the…

@Donna Dalton When you clone an issue there is a checkbox to clone sprint values. If you checked this it will copy the sprint values and this will cause the duplication.

@[deleted] Welcome to the Atlassian community Are you saying that you received an invite to Last Pass? Atlassian would not send that to you if that is the case. With all requests, it could be legitimate but it is best not to do anything with it if you do not know if it is legitimate. I would check with your local IT team…

@Maria Eduarda Curvelo Welcome to the Atlassian community Was the form in Trello? Were you using a Powerup?

@Erica C S You will need to submit a support issue here https://trello.com/en-US/contact#/ Scroll down to the bottom of the page login and then you can create an issue. If you have any problems let me know.

@Martin Talbott - Network Welcome to the Atlassian community The nature of an epic has not changed in cloud from server or data center. An epic is an epic. Cloud has two different project types Team Managed and Company Managed. There are some differences in how the projects work. This is a great way to learn more about how…