Brant Schroeder Community Champion

@Davin Lundy I would suggest talking to Atlassian support and seeing if there is a way for them to merge the two company accounts. My guess is that there is not and that you would have to migrate the Confluence site to a the new companies instance through a Confluence cloud import. (Which means going from cloud to server…

@Shweta Saluja Welcome to the Atlassian community You can use automation to make the assignment. You can use the condition description contains and then assign the issue to an individual. (My example is unassigned)

@sanan sanan You can migrate each space by doing an xml export and import. I know that the Atlassian marketplace has apps like CLI that allow you to move spaces, this might be faster if you have a lot of spaces to move.

Explorer (Indian Jones) Probably not a real job but I thought traveling the world and discovering new things would be cool.

@Peng Zhang If you have a lot if issues that you are importing you should try breaking them down into manageable chunks. I would suggest starting with 200 at a time and working up by 100 until you hit a limit. It just looks like it is failing to load all the data for review.

@robin.zhang This KB will help you out https://support.atlassian.com/jira-service-management-cloud/docs/change-project-customer-permissions/ You need to set the project to Customers added to this service project only by agents and admins. You will then need to add the customers to that project.

Yes

@Dawid Ankowski You will need to do a Jira cloud to Jira cloud migration. You can follow the steps here https://confluence.atlassian.com/jirakb/migrate-projects-from-one-jira-cloud-site-to-another-779160766.html 

@MYaroslavsky Welcome to the Atlassian community The best insights you can get from Confluence delivered product would come from Confluence analytics. https://support.atlassian.com/confluence-cloud/docs/view-analytics-to-see-how-content-is-performing/ If you want everything listed above you would have to use an analytics…

@Mike Schultz In order to disable product suggestions, as a Jira administrator, please go to Cog icon > System > General configuration. At the bottom of the page, there is an option called Turn off product recommendations, so click on it and you will be redirected to another page to confirm it. 

@soren nielsen my example was cloud. There is automation on server and it should work the same there.

On server if you exceed your license limit this would occur. Did you talk to your admin?

@AbrahamA {{now}} is correct, are you trying to set a custom field? https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/ 

@Nathan Ortiz Welcome to the Atlassian community I see that you are on server, do you have an active license? I am wondering if you had a trial license that expired.

@Todd makes sense. You might take a look at Teams 22 content. There might be some digital content that you could share. They have a bit of on-demand content that you can still watch. https://events.atlassian.com/team22/on-demand-library

@Jessica Silvani Welcome to the Atlassian community I think that there are some resources if you just Google of individuals doing migrations. Atlassian does not have anything because each migration may be different depending on what you need to migrate. I found this that helps migrate information via the…

@Andrea Bobick How are you structuring the link? Can you please share what the link string looks like?

@Todd Welcome to the Atlassian community Confluence is a great tool for technical documentation. I think examples are helpful but what you really need to do is develop some standards of how you will organize your content, how it should be built out (Templates) and a process for creating and approving content. Here is an…

@Katie Scholl There are a couple of different ways to do this. Each has different pros and cons. * If team members are not going to be updating and only using the pages read only you can setup a public space so no one has to login and a license is not required. Your subscription would need to be Premium and then you can…

@soren nielsen The clone issue process actually clones the issue so there is no way to change the reporter until after the issue is cloned. You could use automation to change the reporter. I think this should work. You might want to put some additional parameters in your JQL to limit it to a specific issue type, etc.

@Dewi Yulita You can use an app in marketplace like Refined to make some portal customizations. Those types of apps are not free though.

@machiel_vantilborg Jira has different status types. You would need to change the refinement status to the status type you want in all Workflows.

Can you share what you are adding?

@Jonty Yamisha Here are some great resources: * https://www.atlassian.com/blog/jira-software/5-steps-to-build-a-killer-dashboard * https://support.atlassian.com/jira-work-management/docs/what-is-a-jira-dashboard/ * https://university.atlassian.com/student/catalog/list?category_ids=21734-free-training *…

@青山 明 Cloud can be associated with an external directory.

@Huiting Wu Ok, I would suggest that you contact support then. Do you know if your account is managed by your company? If that is the case that might be the issue.

@Oxana Ermolaeva Customers will only be able to see the space connected to the service desk. How you structure the information in Confluence and display it on a main page is up to you.

@Oxana Ermolaeva If your service desk already has a Confluence space attached to it for KB articles any article (page) you create in that space will show up in your portal. If you create a couple of articles you can search for them in the portal to make sure that you can see them. The space permissions should be set up by…

@Vennala Are you trying to access the Jira API?

@VALERIO MIRARCHI Welcome to the Atlassian community On the Trello free plan, you can only have 10 open boards at a time. Most likely all of the missing boards are just closed. Can you check your closed boards and make sure that they are there? If you would like to use them again you will need to close other boards and…