Brant Schroeder Community Champion

@Ray Moriya Whos email is that? What email are you using? Have you checked the email headers to see if the email is being sent from Atlassian with the incorrect name or if the name is being associated with the email because it has the contact setup that way and is associated with the account?

@Paul Terry I would suggest using project components. https://support.atlassian.com/jira-software-cloud/docs/organize-work-with-components/ This will allow you to easily manage the activity type at the project level. It will also allow project admins to manage them. Some cons would be that multiple components can be added…

@Norman Cates This is not an option in the delivered product. I believe that there are some apps in the marketplace that provide this functionality. https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=tables 

@Neil Smith Currently there is no feature that allows for this functionality. There is a feature request for this that you can vote on here: https://jira.atlassian.com/browse/CONFCLOUD-72368 

@Stephie Smith Welcome to the Atlassian community Unfortunately, that is how the delivered product works and there is no way to change it. You can submit a feature request here: https://jira.atlassian.com/secure/Dashboard.jspa 

@Maria Murphy I would suggest submitting a support issue to Atlassian https://support.atlassian.com/contact/ 

@Chris Crecelius Here are instructions on how to link a form field. https://support.atlassian.com/jira-service-management-cloud/docs/link-a-form-field-to-a-jira-field/ I am not sure if linking a field that is already created will populate the custom field upon linking. I am guessing that it would record it on form…

@SJ I would recommend using stylesheets and adding a class to the H2 tag. In your CSS you will need to make sure that you are very targeted on the element and class. This will help ensure the proper formatting is applied and not inherited. Currently, the announcement is inheriting the CSS of the dashboard.

@willie It looks like the heaps are fairly healthy. You have to understand that when you allocate memory to Java it will take all of it on the system and will end up managing it. Just because a lot of the memory is being used does not mean that the system is not running well. Are you having application degradation? Is the…

@Anna Arczynska Can you accept the answer to help others.

@Uche can you accept the answer to help others.

@Landon Tran You can make changes to the customer notifications so the individual receives additional information in the email. You will have the ability to add the following: You can learn more about customer notifications…

@NS The email attachments should work. I have seen this be an issue when the attachment is saved as 'RE: myemal.eml' What are the email attachments named?

@Takak Ohashi Once you add the new issue type to the projects issue type scheme you will be able to create new request types that you can associate with the new issue type. Current request types cannot have their issue types changed. You will have to create a new request type with the new issue type that matches the old…

@Jéssica Silveria Ferreira Welcome to the Atlassian community I do not work for Atlassian but I have been using the application for a long time. Dashboards were created as a way to help individuals track, monitor, and see how work is progressing at a higher level. Gadgets are used to organize the data that comes from…

@Pete P The user that does not have an X still has a license in the system or their account has not been deactivated. You can learn how to disable or delete a user here: https://confluence.atlassian.com/adminjiraserver/create-edit-or-remove-a-user-938847025.html If your users are managed in an external account you might…

@bruno.mduarte You can only change the accounts that you manage. If the account has a different domain it is either managed by the user or by the admin for the domain associated with their email if it has been claimed in Atlassian.

@Fabienne Herbaut being able to have specific priorities per project through priority schemes is only currently available in DC. You can vote for the feature request here https://jira.atlassian.com/browse/JRACLOUD-3821 

@Pete P Have you checked to see if this is their avatar in Jira? It could be that the avatar is not loading. The users with an X no longer have a license. The question mark would have nothing to do with this.

@SBACTL_JRFontanilla Can you share a screenshot of the paid feature?

@willie My guess is that you will need to increase the memory. What are your instances sizes? (Jira and Confluence) Jira * How many users? * How many concurrent users? * How many issues? * How many comments? * How many custom fields? Confluence * How many users? * How many concurrent users? * How many spaces? * How many…

@Anna Arczynska Do you have a specific process for individuals to get access to your service desk? Usually I see it turned off if you have a support onboarding process with specific named support contacts at the company's you are providing support to. This would not have a negative impact as only the named support contacts…

@Kenneth Keeley Jira Service Management projects are one of two types team managed or company managed. When you are in the project you can see what the type is in the lower left hand corner of the project.

@Vytautas Kvietkauskas Welcome to the Atlassian communtiy Some apps are not compatible on the free plan. Here is a list of apps that are known to be incompatible "Limitations in Jira Cloud Free plans" , please take a look at the list to see if any of the apps you're encountering this error with are listed there. Also, the…

@Jianquan Zhang I would suggest using the notification helper to check and see if there are any configuration issues that would prevent that user from receiving the emails. https://support.atlassian.com/jira-cloud-administration/docs/use-the-jira-admin-helper/ You will need to be a Jira admin to do so.

@開推花子 Welcome to the Atlassian community I am not aware of a specific notification for mentions of issues in a comment.

@megan moody What you are requesting does not currently exist as part of the delivered product. https://support.atlassian.com/confluence-cloud/docs/insert-the-table-of-contents-macro/ There are a couple of apps that you can look at but I don't think that they have what you are looking for.…

@ks_hyeon I would suggest submitting a support issue to the vendor https://marketplace.atlassian.com/apps/1211768/wbs-gantt-chart-enterprise-project-management-for-jira?tab=support&hosting=cloud 

@Kristina Galwas the built-in approval buttons can not be changed at this time. You can vote for the enhancement request here: https://jira.atlassian.com/browse/JSDCLOUD-10641 and https://jira.atlassian.com/browse/JSDCLOUD-9341 

@Guido Scollo It is not currently available in the delivered product. You can look at the available products in the Atlassian marketplace. https://marketplace.atlassian.com/search?hosting=server&product=jira&query=work%20log