Brant Schroeder Community Champion

@Syed Fakhar welcome to the Atlassian community You will need to contact Atlassian support. They will be able to view your account and see what has happened. If your account was expired for too long it may have been deleted. https://support.atlassian.com/contact/ 

@Gnanabaskar There is not a way to do this through the Jira application. You should use your SSO or email application to send a message. You can use an announcement in the customer portal for all users to see when they login.

@willie Welcome to the Atlassian community You should review your hardware requirements here for Confluence and Jira as you might need additional resources. Remember that additional apps installed on each instance will increase the amount of resources needed. *…

@kohopir975 You could technically use the page excerpt to allow the users to see the page that you are adding to your notes but this seems like a lot of work https://confluence.atlassian.com/doc/excerpt-macro-148062.html If you have Jira you could create the tasks and make them into Jira issues and track them there. It…

@Anna Arczynska If you have it setup so anyone can email then the customers will have the ability to access the customer portal. You can turn off the customer notification email so they are not sent an invite but all of the following emails will have links to the portal. Can I ask why you do not want them accessing the…

@Pavel Mazuras Welcome to the Atlassian community I am not aware of any delivered functionality that would provide this solution. There might be an app in the marketplace but I was not able to quickly identify one.

@Damien Davis Welcome to the Atlassian community Per the documentation splunk.com is not a supported site https://confluence.atlassian.com/doc/widget-connector-macro-171180449.html If the Splunk videos exists on YouTube you should use those.

@Jon Kocen looking at the documentation I did not see currentuser as a supported function https://stagil.atlassian.net/wiki/spaces/STJC/pages/2053242888/Table+Values+Search+in+JQL .I would suggest contacting their support.…

@Denise Guest access does not currently have this feature, there is not a way to adjust the emails that they receive. There are two enhancement requests that you should vote for here: * https://jira.atlassian.com/browse/CONFCLOUD-74855 * https://jira.atlassian.com/browse/CONFCLOUD-73061 

@y_poulin Welcome to the Atlassian community Can you confirm that you have access to Confluence space that is connected to Jira?

@Andrew Hewitson There is not a delivered way to find custom fields used in filters or dashboards using those filters. I believe individuals have used groovy scripts to find this information using the app ScriptRunner. I am not sure if it was on server or cloud though.…

@SBACTL_JRFontanilla Can you please provide a little more information about what you mean by paid reports?

@Martina Fatelli Welcome to the Atlassian community Here is a community answer to your question https://community.atlassian.com/t5/Jira-Software-questions/Pros-Cons-Big-Picture-vs-Structure-Gantt/qaq-p/2058215 This is also a good article that I…

@Claes Stråle There is not currently a way to change individual translations. Atlassian would need to make the change for everyone. I will escalate this so Atlassian is aware.

@David Vaughan I would suggest reaching out directly to the app vendor. You can reach them through their support channels listed on their listing here: https://marketplace.atlassian.com/apps/1211800/glossary?hosting=datacenter&tab=support 

@Anette Noll Properties would not provide that functionality. There is not currently anything out of the box that would allow you to set this up. You can vote for a feature request here https://jira.atlassian.com/browse/JRACLOUD-78279 for that functionality. I believe that some marketplace apps like JSU or ScriptRunner…

@Ifat Keren Just to expound on what @Joseph Chung Yin shared. Watchers - Watchers would be used by the internal Service Management team (Licensed Users: Agent or Service Desk Team) to add other internal team members. Example: Sally needs Samantha's help on an issue so she adds her as a watcher and begins communicating…

@Jakub Szymański Welcome to the Atlassian community I am not able to recreate the issue. How are you copying and pasting the image, are you using an application? Do you have any browser extensions installed? Is it happening in all browsers?

@Diego Fabregat I can confirm that default you are seeing is the same for all plans in cloud.

@Ian B Welcome to the Atlassian community I usually see this happen when the you are using http in your calls but the server is setup for https. Check the url that you are hitting.

@Artem Avramenko This is all I was able to find https://confluence.atlassian.com/kb/details-of-2-legged-oauth-2lo-with-impersonation-857064486.html I would suggest submitting a support issue and asking Atlassian directly.

@Nick Lucey To have full functionality you will need to use a software project. We created linked issues from our service desk project to our software project to properly control and report on releases. We used automation to do this and keep everything in sync. You can learn more here: *…

@Kenneth Keeley Are you using a team managed or company managed project?

@Diego Fabregat Welcome to the Atlassian community There is no configuration option to make this setting your default. You will need to change it when each project is created. You can vote for a feature request asking for that here: https://jira.atlassian.com/browse/JSDCLOUD-10188 

@Anthony Marshall You can always use the search filter you are creating, save it and add it to a dashboard. Then the admin just has to look at the dashboard to get the information they are interested in. You can learn more about filters and dashboards in the links below. *…

@Pramod This does not currently exist. You can vote for the enhancement request here: https://jira.atlassian.com/browse/JSDCLOUD-8217 

@sylvain The closest thing you would have is the request type description or instructions. You can add the information their and it would be at the top of each request type. Both Team Managed and Company Managed project provide this functionality.

@Kenneth Keeley What you are explaining should be the default behavior of your JSM project if you have organizations created and added to the customers section of the project and the request types have organization added to them. If you are not seeing organization as a field on a request it means you are not in an…

@Anna Arczynska Anyone who has access to your service desk will be able to approve an issue through the built in approval functionality. You will need to add an approval step to your workflow and the approver source will have to be a user selector field in JSM. Since you want the customer to make the approval, create an…

@Uche You can turn on the stakeholder function if you go to Project settings > Incident management for the project that is missing this functionality. Have a look at this article for more information, Next level incident management in Jira Service Management .