Brant Schroeder Community Champion

@Tyler Knapp Welcome to community. In the system admin section there is a notification helper that you can use to identify differences in the projects notifications. Are both projects classic service projects?

@Jamie Ford Welcome to the community, I think you may be facing this issue. https://jira.atlassian.com/browse/CONFCLOUD-59017

@Jazmin Garcia Welcome to the community. Does the user in the CSV have an account in your instance? If so you can try using their email address in place of the username and see if that works. You can also export the user to confirm the username https://confluence.atlassian.com/cloud/export-users-833925313.html

@Paul Harsha Not a lot of great alternatives. People on Google for business will use Google Calendars and embed it. Others on O365 do the same thing. There are not really any apps on marketplace for cloud. https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=calendar There is this suggestion on…

Did this fix the issue?

@Thomas Harborg Welcome to community. I believe you need to use something like status WAS "Open" DURING ("2021/01/27","2021/01/28")

@Mazin Alton I am not able to recreate the issue on my instance. Does it give you any type of error when you run the filter search?

Glad you were able to get back online.

Progress. Can you look at this - https://confluence.atlassian.com/jirakb/jira-startup-fails-with-message-that-required-plugins-are-not-started-254738702.html There are most likely additional apps that need to be enabled.

@Jh 60% is actually acceptable on RAM. Sounds like the processor is working a bit hard, Is it at 60% all the time or does it spike up higher during slowness? The DB actually looks healthy and is not taking a hit so that is not the issue. Is the CPU dedicated on the VM or is it shared? If it is shared then other VMs on the…

@Mazin Alton In order to look at the custom fields settings you will need to go to the Jira settings in the upper right hand corner (it is a cog / gear) and click it. In the drop down select issues. Then from the left hand side select custom fields. Search for your custom field. When you see it in the list on the right…

You can download the application Jira Software from here: https://www.atlassian.com/software/jira/download Can you try installing and sharing the logs of what occurs during install.

If you install using upload an application, what happens? Also have you tried restarting Jira?

Does it just show that the app is not installed?

What does your application page look like right now? Can you share a screenshot?

How large is your instance? How many issues, users, custom fields, etc?

@Jh Great so we know that the CPU is the issue if it is tapped when you are having the slowness. The CPU only has so many threads to process information on. The CPU is serving both the server and DB which could be the issue, you might not be sized correctly. Couple more questions. * Is the DB only hosting Jira or do other…

@Joe Lyons As stated before it has nothing to do with the GC but out of memory or CPU which has to do with your hosting environment not having enough memory or CPU for everything else running on the server. What does your hosting environment look like? What is your OS, memory on the server, and CPU on the server? Please…

You can test on free version and you can delete it afterwards. https://confluence.atlassian.com/cloudkb/reset-and-delete-all-data-from-your-cloud-site-691012037.html

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This was great thanks.

I really like this and wish it was more prominent and easier to fine.

@Jobin Jose The above KB article if followed will insert all the necessary data into the database to allow you to login using admin admin if you are using an older version of Confluence. If you version of Confluence is Greater than 6.5.0 you will need to use this to recover the password.…

@Mazin Alton Does your custom field have a search template associated with it?

@Tom Gagne Welcome to community. * Select the Jira cog in the upper right hand corner to access Jira settings > Issues. * Under FIELDS, select Custom Fields. * Find the Story Points Field and note the Issue type(s) that are associated with it. * To allow Tasks (or Bugs) to use Story Points open the three dot menu and…

@Joe Lyons In the past I have seen something similar occur when the server runs out of memory. Can you share your startup logs so we can see what is occurring. Here is a KB about GC errors caused by memory and tuning issues.…

@Glenn If you purchase a plan then you will have access to Atlassian support. They will be able to answer questions if you run into any issues while doing the migration. There is great documentation that you can follow to help you through the…

@Peter Presnell Welcome to the community. Is the account you are using to login a personal or work account?

Yes, you will need to create a new board after you create the project.

Paula, Great, thanks for confirming. Can you use advanced condition compare with the following and as the trigger and see if that works for you.