Brant Schroeder Community Champion

@Thorsten Reichelt Have you tried starting the application with all apps disabled? Sometimes an app needs to update and Confluence gets stuck and can not start. $ ./start-confluence.sh --disable-all-addons

@Anne Gallant It should be very similar to the size that you have on server. You can find out the file storage size on server by looking at the attachments folder found <JIRA_HOME>/data/attachments/ This should give you good idea of how much file storage is needed and help you identify which plan would best suit your needs.

@Thanga Puthuraja The slowness could be due to a number of factors. I do not believe that there is a recommended bandwidth for working with Jira or at least there is not one I have ever seen. The issue could also be caused by the performance of the machine you are on. If it lacks resources having video conferencing and…

@Ricardo Watkins Welcome to the Atlassian community. Can you provide a little more detail as to what steps you are taking when it times out and share a screenshot of where you are searching?

@Fanny Teissedre Welcome to the Atlassian community. Can you expound on what you mean by client's view? Are you using Jira core, software or service management? Can you share a screenshot of what you are currently providing?

@Sally Abd Elrahman Unfortunately, SLAs will not recalculate on closed issues. There are several feature requests that you can vote for here: https://jira.atlassian.com/browse/JRACLOUD-38967 https://jira.atlassian.com/browse/JSDCLOUD-676

@Mark Philip Fabie Welcome to the Atlassian community. This is an area of community members that try to help others with their issues. Can you share a screenshot of what is not working or explain it in a little more detail. This will allow us to better help you troubleshoot the issue.

@Jose Hueso Welcome to the Atlassian Community Can you share what it looks like in edit mode, trying to recreate?

@Darryll Whittle Welcome to the Community. You can just add your copyright information to the PDF Layout Footer section. Confluence and space admins can customize the PDF exports for individual spaces. https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/

@Chad Cooper You would not be able to send it via JSM but you could create your own web page that then feeds JSM through the API. https://developer.atlassian.com/cloud/jira/service-desk/rest/intro/

@Kalai It is still the case. You just need to make sure that you map the key if you would like to retain it. I have migrated issues over to new projects and retained the key by mapping it in the CSV import. Just make sure that the key is not already being used and you will be good to go.

You would not be able to filter by the organization as this is a portal restriction but has no bearing on a Jira user or agent. You could setup issue security that would apply security on the issue based on the organization when the issue is created in the workflow. This would require JSU or scriptrunner so you could have…

Is everything configured correctly on the Azure side to allow you to connect? If the answer is yes have you confirmed your credentials by logging into the outlook application?

@skancherla Welcome to the Atlassian Community. Can you confirm that the database is running on your localhost? If the DB is not running then the application will not be able to connect to it. If the DB is running and you cannot connect try disabling the firewall and seeing if Jira will connect. If that works then you will…

@Mahmoud Al-Dawi Welcome to the Atlassian Community. You are not receiving Jira cloud notifications on any of the licensed user accounts that use your company email address, is that correct? If you use a licensed user with an @gmail.com account the emails go through. What have you set up as your outgoing email account, are…

@Suhas Shastry Welcome to the Atlassian Community. Did you register the application on the Azure AD side? Here is some documentation https://confluence.atlassian.com/adminjiraserver/integrating-with-oauth-2-0-1013845729.html

@Tim Macpherson Welcome to the Atlassian Community. I am having difficulty reproducing. Are there any commonalities of the ones that are not displaying? (PDF Size, how they are attached, etc) Can you provide a step by step of what you are doing?

@Suranga Weeraratne This is an old bug that has never been fixed. We just end up stopping Jira, changing the password in the DB of the old addresses, and restarting Jira. This way it will not be able to pull the email anymore and you do not have to worry about it.

@Rob Horan Can you make sure that on sandbox that the attachment field is not marked as "hidden" in the field config scheme for any of the projects. You can change your JQL to a specific sandbox project and see if you are getting the same error. If you are check the permissions on that project and if the field is visible.

@Isabelle Debel I would suggest that you submit a support issue here https://support.atlassian.com/contact/ if you have any issues. There is no need to update the Server ID. The license was issued to a my.atlassian.com account, you can retrieve the license from there and enter it into machine B (see Updating your Bamboo…

@Christopher Welcome to the Atlassian Community. Custom fields are hidden by default if they are empty. Can you share a screenshot of the issue so I can better understand what is occuring?

@rmoreno Can you confirm that the images are on the server? I have seen it where images are uploaded and then security software on the server removes them and breaks the image.

@Carolina Bonet so it is working on other devices it is just this one device that is having issues?

Here is again https://confluence.atlassian.com/doc/install-atlassian-companion-992678880.html

@Elijah Penney Welcome to the Atlassian community. In order to use the API you need a Jira License. You could submit a feature request here https://jira.atlassian.com/secure/Dashboard.jspa 

@sarah.ebrahimi Welcome to the Atlassian community. This feature is not available yet. There is a feature request here that you can vote for. https://jira.atlassian.com/browse/JSDCLOUD-8026

@LIndsay Kiefer You will want to see what is happening in the logs https://confluence.atlassian.com/jirakb/useful-log-files-in-jira-1027120387.html Take a look at the atlassian-jira.log at the time the issue is occurring and see if there are any errors or warnings. You can also take a look at the log analyzer in the…

@Soporte ITSTK EC If you connect Confluence to Jira Service Management the only licenses you will need on Confluence are for those who will be maintaining and editing articles which are usually the agents. Do you would only need 17 confluence licenses.

My dad has always been active and spends time in the outdoors. He passed this on to me and I have passed it on to my kids. It is really cool to see my teenagers call up my dad and take him mountain biking. He is always learning new things as well. Last year he decided he wanted to become a backcountry skier. So he bought…

@Carolina Bonet Welcome to the Atlassian Community. Did this issue just start or have you always had this issue? What browser are you using? Have you cleared your browser's cache to see if that will resolve the issue?